Uhaul never fails to disappoint! This location had my truck but did not have the Dollie’s I reserved. The lady at the location was nice about it, can’t give me what you don’t have. Uhaul made me drive 19 miles (9.8 to and 9.3 to my house) to another location to pick up the equipment (charging me 99 cents a mile) then only took off 11 miles making me pay $8 for their short coming. I also ended up being 20 minutes late for my movers even though I picked up the truck 30 minutes early. I have never had a smooth dealing when renting a uhaul it is ALWAYS something. So thank you uhaul you didn’t fail at disappointing, inconveniencing and costing me extra money yet again!!!
Margot L
Storage Sense
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, MI 49201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were closed, I had to sit through 45 minutes worth of phone calls to know what im supposed to do for drop off.
THOMAS SVery friendly people and helped me when I was in trouble.
CHERYL HA/C did not work after picking up. I don't think the heat would have either. Temperature control & fan not blowing or would turned on at all. I asked for a credit, but did not receive.
Karri BThis was my second time renting from U-Haul in the last month. The first time was excellent and because they were so friendly and helpful I rented again. Great experience from that location.
THERESA S