I asked for a 20' truck but he only truck available was a 26' truck. When I picked up the truck I filled the tank with gas. Soon after I rented the truck I decided it was too big for what I needed. I returned the track and rented a trailer. I requested a refund on the gas I purchased, $65.20. He said he could not give a refund and gave me a number to Uhaul and said they will refund me for the gas. I called Uhaul and they refused to refund me. That is very bad business and I will be sure to tell about my experience.
ROY A
J Mart West LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Monroe, LA 71291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They charged me more on the milage that they was not accurate on. I took pictures of milage before and after they say it was less miles when we picked it up. Will be contacting U haul in the morning
Kevin KThey were very helpful and great guys.
MUKHTIAR ABack of truck was filthy we had to sweep, leaf blow then mop the inside before packing. The inside cab is covered in spilled drink and grime. Had to get gas before even leaving the parking lot because the gas needle was BELOW E! The truck itself sounds horrible and transmission seems to struggle when in tow/haul mode. I’d really like some more off my rental seeing as we had to deep clean the back before even loading and having to put gas in just to leave the parking lot.
John CIt was kind of a mess. No open parking
LANDON A