I booked my reservation online so that I could have a fast and seamless pick up. Unfortunately that was not the case. It took 45 mins to pick up and it seemed like she was doing a whole new booking. When I booked online I declined the CDW. When she asked In Person I also declined because I was literally driving 10 mins and parking however she added it without my knowledge. At drop off I was told by Arsh that it was already charged and I would have to call to get a refund. Upon calling the agent said she would send the issue to the regional manager for refund so will have to wait and see.
Crystal W
Esso My Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6W1S5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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everything was good.
Bhagwant DI booked a dolly online with my U-Haul reservation, but when I arrived to pick up my rental, it wasn’t available. No one notified me ahead of time, and the staff didn’t offer any helpful alternatives rather they told me to go to other locations.This caused major inconvenience during my move, and I’m really disappointed with the lack of communication and follow-through.
NIKHIL BIt's all good 👍
ERIC CVehicle needs service, danger to drive
NIGAYINI R