I booked the rental in person at the pick up location the day before pick up. I arrived at 9am on the morning of pick up and the location was unable to sign into their profile to complete my rental. I waited (35) minutes before I was able to receive online approval in order to leave the location. Very poorly run and I would not recommend renting from this location as they are ill prepared to complete the simple task of running a business!
Michael W
Newcastle Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newcastle, ON L1B1H5
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How U-Haul Reviews WorkI ordered a cart. There wasn’t one on the truck however, the guys in the store let me borrow one. They were friendly and accommodating.
Jerome BThere was only one person doing U-Haul cash in the gas station. Had to wait at certain times. There was no cart in the vehicle. But they made it work. Also, the price kept going up from the time I booked it to the time I cashed out.
Christine HSolid job and very pleassent to deal with. Thank yo for everything.
TedEdward BVery helpful and efficient
william h