Lobus Wheaton (U-Haul Neighborhood Dealer)

Lobus Wheaton (U-Haul Neighborhood Dealer)

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Address

649 Childs St
Wheaton, IL 60187

(630) 517-3140

Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 12 pm

Features  

  • 24 hour dropoff

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Trailer Rental & Towing in Wheaton, IL at Lobus Wheaton

Moving to or from Wheaton, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Wheaton, IL, 60187 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Wheaton, IL

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Wheaton, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Lobus Wheaton!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Wheaton, IL, 60187. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Lobus Wheaton provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Wheaton, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Wheaton, IL online today!

Trailer and towing supplies

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Hitch balls and mounts

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Wiring and lights

Everything you need to hook up your vehicle to your trailer.

Trailer and towing tips

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Select-A-Hitch Guide

This guide will help you select the proper hitch for your vehicle depending on what you want to tow and your vehicle's capabilities

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

JOHN A. on 10/20/2014
Rating: 4 out of 5 stars

Somehow, Lobus Wheaton seems to be where refrigerator dollys end up .. not sure why, but there's a *lot* of 'em stored in the office there. The appearance could be improved if they could be moved to a warehouse...

DAVID K. on 10/16/2014
Rating: 3 out of 5 stars

Pedro is really a courteous, friendly, personable person. But 2 issues: 1) I was not able to rely on him to be on time. Website says this location opens @ 9am and 2 days in a row I was there but he showed up 9:20-9:30. Not good if you have a sense of urgency to maximize the use these vehicles. 2) I had asked in advance to have 7 doz trailer pads. No doubt, this was a challenging request given the small size of this location; I respect that. However, I had asked Pedro to call me with updates if/when he received them from U-Haul Traffic ... but he never called me. At extra expense, I drove to the Aurora U-Haul location, rented 6 doz pads, JUST TO BE sure I would have them. Again, good guy, nice demeanor. Good equipment. Good review of my final charges. But overall an avg experience due to these 2 items.

DANIEL C. on 10/15/2014
Rating: 5 out of 5 stars

I had no problem but the lot is a little tight when returning the vehicle. Great price, excellent service, u haul hasn't let me down ever. I have used them for almost 40 years. They're better than ever.

TIM R. on 10/15/2014
Rating: 1 out of 5 stars

My largely negative rating is the result of being overcharged on my credit card following the return of the truck. I rented a 17' truck for an in town move that would only take a few hours. The truck was rented Saturday morning around 10am, I was instructed by staff to return the truck to the lot and place the keys in the drop box if no one was present upon return, which was the case at around 5pm. The final bill came in and Lobus charged my credit card on file for 2 days of use, rather than 1. I called several times during business hours, left messages and got no response in the days after. I was finally able to get a hold of someone during business hours and was told the matter would be taken care of, via a refund of the extra day or a manager would call, neither occurred. I disputed the surplus charge on my CC, which was not accepted. I am very concerned with the ability for the business to charge my CC for services that were not provided. I would not recommend this provider, and will be avoiding U-Haul in the future, and directing others to avoid them as well. I will be calling corporate to escalate this issue that should have been prevented by simply having a local manager return my phone calls and explain why I was charged for 2 days of use, when I only used it for 1. If you must use Lobus, I would recommend avoiding the drop box, since they seem to take liberties with when they account for trucks being returned.

RENEE R. on 10/14/2014
Rating: 2 out of 5 stars

I would recommend this location for convenience. However the wait time on a Saturday morning was very long. Only 1 person was working. It took over 45 minutes to get the truck I reserved.

ROBERT F. on 10/12/2014
Rating: 1 out of 5 stars

The equipment I reserved was not there when I arrived and the person working there said there was nothing they could do, so basically I was just out of luck.

KEVIN K. on 10/12/2014
Rating: 3 out of 5 stars

Gravel parking lot and sketchy office area.

MATTHEW S. on 10/3/2014
Rating: 1 out of 5 stars

The truck I rented broke down in the Interstate. When the tow truck driver finally arrived, his truck was too small to tow the u-Haul truck I had rented. He determined that the truck had overheated because it was out of (and possibly leaking) coolant. Overall, my rental was a frustrating experience with a poorly maintained vehicle that ended up costing me several hours of inconvenience in addition to the rental fee.

ANTHONY J. on 9/30/2014
Rating: 4 out of 5 stars

The original drop off site did not have drop and go capability as I was told so I had to locate and drive to an alternate drop off location. The gentleman there was very helpful and courteous. I wish to recognize him (agent # 10107) and thank him.

LISA B. on 9/30/2014
Rating: 5 out of 5 stars

Very efficient operation.

Ray J. on 9/27/2014
Rating: 5 out of 5 stars

Outstanding service

Ray J. on 9/22/2014
Rating: 5 out of 5 stars

Great Expierence

GARY M. on 9/13/2014
Rating: 5 out of 5 stars

Everything was ready on time, actually returned a day early and received credit! Truck had a few dings that were already marked (they had stickers) but was completely serviceable, so no problem there.

MIKE P. on 9/8/2014
Rating: 3 out of 5 stars

First, there was not attendant there when I arrived. When I returned, no one around again. I was nevern told that I need to fill up before return. I was being charged for mileage, so I never expected that. This was not a good experience.

REBECCA N. on 9/8/2014
Rating: 1 out of 5 stars

This was the WORST moving experience I have EVER had!! I will NEVER reserve a UHaul truck again! I booked my reservation for a 17' foot truck at the end of July. My move was scheduled for Saturday, August 30th...I booked it a MONTH in advance, mind you...plenty of time to get it right, I'd say?! I showed up at Lobus Wheaton on August 30th to get my truck, and it occurred to them -then and there- that they did not have it on site. Apparently, the woman who rented the truck before me never returned it. She clearly breached her contract, and kepttruck had been for three additional days and counting. When the employee called her and asked her to return the truck because someone else needed it, she said no, and hung up on him. Obviously this wretched woman is the one who started this mess, but I can't do anything about her unfortunately (lets just say it is a damn good thing we weren't there at the same time...) Despite this horrible customer, Lobus Wheaton handled the situation VERY poorly. First of all, they didn't even realize their truck was missing until I arrived that day to get it...DON'T YOU KEEP TRACK OF YOUR INVENTORY, LOBUS?! How long was it going to take you to realize your truck had been missing for 3 days?! Don't you look ahead to see what reservations are coming up, and double-check to make sure you can MEET the needs of that reservation?! They should have checked ahead, and CALLED ME ahead of time to let me know if they couldn't meet my needs! It is so poorly managed over there, it's unbelievable! I asked them to give me another truck from their location, and they said no. My dad and I were livid, and sat in their parking lot for over an hour frantically calling every truck rental in the area trying to locate a truck...being last minute (and Labor Day Weekend), there were NO trucks to be had anywhere! That woman, and this Uhaul location, made my moving weekend one from hell! I had to move myself using cars and one minivan....10 car loads and tons of $ in gas and mileage later, I finally managed to move all of my stuff, but not after losing years off my life due to the stress and anxiety! A few days later, I called UHaul to file an official complaint. Their website guarantees $50 to any customer whose reservation they cannot meet. Needless to say, I wanted my $50! That's the least they owe me after this mess! I opened a case with the agent, and she told me that I would receive a call within 2 days. Four days later, no call. I call back and inquired about my case, just to find out it had been CLOSED by someone on their end. I asked why the HELL had it been closed when it was never resolved?! They didn't know, of course...I reopened the case, and was 100x angrier than I was before. The second agent was a nice kid, and he assured me I'd receive a call within 24 hours. Well, that was also 4 days ago, and I haven't heard one damn word from them. I am not letting this go easily...I PLAN ON CONTACTING MY ATTORNEY AND CALLING UHAUL AGAIN TODAY

ROBERT B. on 9/6/2014
Rating: 5 out of 5 stars

THE GUYS WORKING WERE FRIENDLY, HELPFUL.

Piyush H. on 9/3/2014
Rating: 1 out of 5 stars

The guy charged me randomly 150 for cleaning the truck . And I took the pictures of truck before dropping it off. When I called to confirm what the charge was for, the guy over there was very rude and started yelling. I had to hung up the phone, I have never seen such customer service where people are being charged randomly. i was given this link so that a review manager can look into this issue. -- Piyush Hargunani

KENNETH D. on 9/2/2014
Rating: 1 out of 5 stars

the pickup employee, ( pedro ) was nice. however never showed me the truck just gave me keys and pointed to where it was parked down the street, never offered supplies or equipment to help in our move, was suppoed to be a 24 hour rental, turns out was only 12, i was late bringing back, other employee was very rude to me, wouldnt give his name had his wife or girl friend was yelling at me in the background, very unprofessional, had to call police to come with me to return truck. dirty place, dirty seat to sit on felt like i was in someones garage. never again will i rent there and will never recomend this place. ALSO they are tacking on extra days to my contract, and also charged me a cleaning fee, but to their surprise i made a video of the truck when dropped off with mileage and condition, will they be in for a surprise! DONT RENT HERE IF YOU IF YOU DONT WANT TO BE YELLED AT BY EMPLOYEES! they are huge liars!

MARTHA A. on 8/31/2014
Rating: 2 out of 5 stars

When we dropped off truck...we got there before closing. No one was there. But key was too big to put in drop box. So we didn't know what to do but leave it in glove compartment. There should have been someone there when we arrived. The key was different than the other type of keys. So might need to improve your drop off when no one is there. Not very clear in those directions. Truck was brand new. Something needs to improve for after hr drop off.

LANA S. on 8/31/2014
Rating: 1 out of 5 stars

They were very uncooperative and nothing was ever explained about bringing the truck back. We told them in the beginning we wouldn't be back and they said no problem but didn't explain the cost to us they just tacked on the prices which were extremely high with no explanation. We are very dissatisfied at the unprofessionalism of this establishment. And the guy hung up on me when I tried to talk to him.

MARK B. on 8/29/2014
Rating: 1 out of 5 stars

CLEAN UP THIS LOCATION , IT WAS A DIRTY FILTHY MESS. NO WHERE TO SIT , NO RESTROOMS. THE PERSON WHO HELPED ME WAS DRESSED LIKE A GANG MEMBER AND NOT VERY FREINDLY. THE TRAILER WAS VERY DIRTY INSIDE . I HAD TO SWEEP IT OUT AND CLEAN WITH RAGS AND BUCKET OF WATER. THE OUTSIDE ALSO VERY DIRTY. IF I HAD AN ALTERNATIVE TO RENT FROM SOMEONE ELSE THAT DAY I SURELY WOULD HAVE. OTHER THAN THAT THE TRAILER PERFORMED GREAT AND MEET MY NEEDS FOR A ONE DAY MOVE.

CHRISTOPHER C. on 8/26/2014
Rating: 2 out of 5 stars

My biggest area of complaint is the number of vehicles at this location. I was scheduled to have a cargo van at 3:00 p.m. but the previous customer had not returned it yet. Having only one van at the location, the manager told me I would have to wait until tomorrow and that I would have the van in the morning. Upon arriving the next day the van was taken by another customer who had it reserved. Because of this, I was forced to use a much larger truck when I had specifically asked for a van due to the fact that my move was quite small. On top of that, I was told I would be charged the van rate because of the error and ended up having to alert the manager to change the rate on the final bill. While the staff was friendly and helpful, this location seems to lack the resources and overall customer service expected from UHaul.

Brian A. on 8/25/2014
Rating: 1 out of 5 stars

I was the only customer walking in, and it still took about 30 minutes until I was able to drive away with the trailer rental. One of employees hooked up the trailer, and I didn't realize, until I was driving 45min on the highway, that he didn't tighten the coupler down. I found out because the trailer became unhitched while I was driving! It's a good thing I was able to quickly pull off the road too, because one of the safety chains unhooked, too. Then when I called the number of the office to speak to someone about it, no one picked up and I couldn't leave a message because their voicemail is full.

RAJIV P. on 8/23/2014
Rating: 1 out of 5 stars

I was charged for gas inspite of filling gas and returning at the same gas level. I was also charged for cleaning when I had returned the truck in clean condition.

JONATHAN K. on 8/21/2014
Rating: 3 out of 5 stars

Great experience with Uhaul.