Lobus Wheaton (U-Haul Neighborhood Dealer)

Lobus Wheaton (U-Haul Neighborhood Dealer)

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Address

649 Childs St
Wheaton, IL 60187

(630) 517-3140

Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 9 am - 12 pm

Features  

  • 24 hour dropoff

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Trailer Rental & Towing in Wheaton, IL at Lobus Wheaton

Moving to or from Wheaton, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Wheaton, IL, 60187 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Wheaton, IL

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Wheaton, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Lobus Wheaton!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Wheaton, IL, 60187. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Lobus Wheaton provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Wheaton, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Wheaton, IL online today!

Trailer and towing supplies

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Trailer and towing tips

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Select-A-Hitch Guide

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Transporting vehicles with low ground clearance

Sports cars and specialty vehicles with unusually low ground clearance cannot be loaded and unloaded onto the Auto Transport in the conventional manner.

Customer reviews

GARY M. on 9/13/2014
Rating: 5 out of 5 stars

Everything was ready on time, actually returned a day early and received credit! Truck had a few dings that were already marked (they had stickers) but was completely serviceable, so no problem there.

MIKE P. on 9/8/2014
Rating: 3 out of 5 stars

First, there was not attendant there when I arrived. When I returned, no one around again. I was nevern told that I need to fill up before return. I was being charged for mileage, so I never expected that. This was not a good experience.

REBECCA N. on 9/8/2014
Rating: 1 out of 5 stars

This was the WORST moving experience I have EVER had!! I will NEVER reserve a UHaul truck again! I booked my reservation for a 17' foot truck at the end of July. My move was scheduled for Saturday, August 30th...I booked it a MONTH in advance, mind you...plenty of time to get it right, I'd say?! I showed up at Lobus Wheaton on August 30th to get my truck, and it occurred to them -then and there- that they did not have it on site. Apparently, the woman who rented the truck before me never returned it. She clearly breached her contract, and kepttruck had been for three additional days and counting. When the employee called her and asked her to return the truck because someone else needed it, she said no, and hung up on him. Obviously this wretched woman is the one who started this mess, but I can't do anything about her unfortunately (lets just say it is a damn good thing we weren't there at the same time...) Despite this horrible customer, Lobus Wheaton handled the situation VERY poorly. First of all, they didn't even realize their truck was missing until I arrived that day to get it...DON'T YOU KEEP TRACK OF YOUR INVENTORY, LOBUS?! How long was it going to take you to realize your truck had been missing for 3 days?! Don't you look ahead to see what reservations are coming up, and double-check to make sure you can MEET the needs of that reservation?! They should have checked ahead, and CALLED ME ahead of time to let me know if they couldn't meet my needs! It is so poorly managed over there, it's unbelievable! I asked them to give me another truck from their location, and they said no. My dad and I were livid, and sat in their parking lot for over an hour frantically calling every truck rental in the area trying to locate a truck...being last minute (and Labor Day Weekend), there were NO trucks to be had anywhere! That woman, and this Uhaul location, made my moving weekend one from hell! I had to move myself using cars and one minivan....10 car loads and tons of $ in gas and mileage later, I finally managed to move all of my stuff, but not after losing years off my life due to the stress and anxiety! A few days later, I called UHaul to file an official complaint. Their website guarantees $50 to any customer whose reservation they cannot meet. Needless to say, I wanted my $50! That's the least they owe me after this mess! I opened a case with the agent, and she told me that I would receive a call within 2 days. Four days later, no call. I call back and inquired about my case, just to find out it had been CLOSED by someone on their end. I asked why the HELL had it been closed when it was never resolved?! They didn't know, of course...I reopened the case, and was 100x angrier than I was before. The second agent was a nice kid, and he assured me I'd receive a call within 24 hours. Well, that was also 4 days ago, and I haven't heard one damn word from them. I am not letting this go easily...I PLAN ON CONTACTING MY ATTORNEY AND CALLING UHAUL AGAIN TODAY

ROBERT B. on 9/6/2014
Rating: 5 out of 5 stars

THE GUYS WORKING WERE FRIENDLY, HELPFUL.

Piyush H. on 9/3/2014
Rating: 1 out of 5 stars

The guy charged me randomly 150 for cleaning the truck . And I took the pictures of truck before dropping it off. When I called to confirm what the charge was for, the guy over there was very rude and started yelling. I had to hung up the phone, I have never seen such customer service where people are being charged randomly. i was given this link so that a review manager can look into this issue. -- Piyush Hargunani

KENNETH D. on 9/2/2014
Rating: 1 out of 5 stars

the pickup employee, ( pedro ) was nice. however never showed me the truck just gave me keys and pointed to where it was parked down the street, never offered supplies or equipment to help in our move, was suppoed to be a 24 hour rental, turns out was only 12, i was late bringing back, other employee was very rude to me, wouldnt give his name had his wife or girl friend was yelling at me in the background, very unprofessional, had to call police to come with me to return truck. dirty place, dirty seat to sit on felt like i was in someones garage. never again will i rent there and will never recomend this place. ALSO they are tacking on extra days to my contract, and also charged me a cleaning fee, but to their surprise i made a video of the truck when dropped off with mileage and condition, will they be in for a surprise! DONT RENT HERE IF YOU IF YOU DONT WANT TO BE YELLED AT BY EMPLOYEES! they are huge liars!

MARTHA A. on 8/31/2014
Rating: 2 out of 5 stars

When we dropped off truck...we got there before closing. No one was there. But key was too big to put in drop box. So we didn't know what to do but leave it in glove compartment. There should have been someone there when we arrived. The key was different than the other type of keys. So might need to improve your drop off when no one is there. Not very clear in those directions. Truck was brand new. Something needs to improve for after hr drop off.

LANA S. on 8/31/2014
Rating: 1 out of 5 stars

They were very uncooperative and nothing was ever explained about bringing the truck back. We told them in the beginning we wouldn't be back and they said no problem but didn't explain the cost to us they just tacked on the prices which were extremely high with no explanation. We are very dissatisfied at the unprofessionalism of this establishment. And the guy hung up on me when I tried to talk to him.

MARK B. on 8/29/2014
Rating: 1 out of 5 stars

CLEAN UP THIS LOCATION , IT WAS A DIRTY FILTHY MESS. NO WHERE TO SIT , NO RESTROOMS. THE PERSON WHO HELPED ME WAS DRESSED LIKE A GANG MEMBER AND NOT VERY FREINDLY. THE TRAILER WAS VERY DIRTY INSIDE . I HAD TO SWEEP IT OUT AND CLEAN WITH RAGS AND BUCKET OF WATER. THE OUTSIDE ALSO VERY DIRTY. IF I HAD AN ALTERNATIVE TO RENT FROM SOMEONE ELSE THAT DAY I SURELY WOULD HAVE. OTHER THAN THAT THE TRAILER PERFORMED GREAT AND MEET MY NEEDS FOR A ONE DAY MOVE.

CHRISTOPHER C. on 8/26/2014
Rating: 2 out of 5 stars

My biggest area of complaint is the number of vehicles at this location. I was scheduled to have a cargo van at 3:00 p.m. but the previous customer had not returned it yet. Having only one van at the location, the manager told me I would have to wait until tomorrow and that I would have the van in the morning. Upon arriving the next day the van was taken by another customer who had it reserved. Because of this, I was forced to use a much larger truck when I had specifically asked for a van due to the fact that my move was quite small. On top of that, I was told I would be charged the van rate because of the error and ended up having to alert the manager to change the rate on the final bill. While the staff was friendly and helpful, this location seems to lack the resources and overall customer service expected from UHaul.

Brian A. on 8/25/2014
Rating: 1 out of 5 stars

I was the only customer walking in, and it still took about 30 minutes until I was able to drive away with the trailer rental. One of employees hooked up the trailer, and I didn't realize, until I was driving 45min on the highway, that he didn't tighten the coupler down. I found out because the trailer became unhitched while I was driving! It's a good thing I was able to quickly pull off the road too, because one of the safety chains unhooked, too. Then when I called the number of the office to speak to someone about it, no one picked up and I couldn't leave a message because their voicemail is full.

RAJIV P. on 8/23/2014
Rating: 1 out of 5 stars

I was charged for gas inspite of filling gas and returning at the same gas level. I was also charged for cleaning when I had returned the truck in clean condition.

JONATHAN K. on 8/21/2014
Rating: 3 out of 5 stars

Great experience with Uhaul.

kevin w. on 8/17/2014
Rating: 2 out of 5 stars

Check the fuel tank before leaving the lot. My contract said it was 3/4 tank full; it was actually barely above 1/2 tank full. It probably cost me an extra $20 to make up the difference. I learned my lesson.

KEVIN P. on 8/14/2014
Rating: 1 out of 5 stars

This 26' truck was on its last legs. The truck never started on the first or second try. The steering was terrible. I have rented from U-haul numerous times and this is the first time I rented a truck where the initial amount of gas in the truck was under 3/4 of a tank. It was under 1/4 of a tank, which I do not understand.

HAROLD M. on 8/12/2014
Rating: 3 out of 5 stars

Retire the truck and buy a new one.....

BOB K. on 8/11/2014
Rating: 3 out of 5 stars

Pedro could not have been more helpful and accomodating. We screwed things up and had to change our date and move it up a day.He made it happen without any hassles. Very friendly and I will definately do business with him in the future.

DAVID M. on 8/11/2014
Rating: 3 out of 5 stars

Have a more noticeable sign and entrance location identifying appearance.

ELICIA C. on 8/11/2014
Rating: 1 out of 5 stars

We had a nightmare experience here from the very beginning. I was told the gas meter read a 1/4 tank, but when I got in the truck it was at 1/8 of a tank. I of course told the service person at the desk, a teenage boy, who said it's always been like that and not to worry about it. Well, that whole process put me behind on our moving plans for the day, so I brought the truck back about 20 minutes later than it was due. Apparently they had scheduled our drop off for 15 minutes before close and when I got there everyone had left. I dropped the key off in the box and, no surprise, I woke up to being charged for two (2) days of rental. At least when the trunk door got stuck open we had already moved everything out! I do NOT recommend this place. Spend the few dollars extra to get a more quality truck and better service.

Darlington M. on 8/10/2014
Rating: 3 out of 5 stars

The place looked under construction, not sure if it's old but needs overall improvement on property appearance

Kathy n. on 8/7/2014
Rating: 3 out of 5 stars

I had great service and the location was very convenient. I will tell you that prior to my calling this location, my sister had called earlier in the week but no one answered the phone....

LYNNE C. on 8/2/2014
Rating: 5 out of 5 stars

The guys were all very nice. We ran over our return time and they were very nice about it.

HENRY S. on 8/2/2014
Rating: 5 out of 5 stars

I had no problems so am not aware of anything needing change. Pedro was Vertu friendly and helpful. There was a Vertu good supply of equipment so I was able to add items.

DAVID S. on 7/29/2014
Rating: 5 out of 5 stars

Quick and friendly service. Would use again.

GERALD I. on 7/27/2014
Rating: 1 out of 5 stars

This was the worst experience we have ever had while renting equipment from any business. Poor business practices, poor communication, poor record keeping and poor follow through. We would not recommend renting from this U-Haul site or U-Haul in general. No one was at the business and the door was locked at the time we were there to pick up our reserved trailer during stated business hours. We called the corporate office to find out what we should do. This process took a long time. As we were on the phone with U-Haul corporate, while still at the Wheaton location, someone finally came, 45 minutes late. The person on the phone from the corporate office told us to go ahead and get the trailer from that location and they would e-mail us a receipt. We did not get a receipt in our e-mail. The trailer with the serial number we reserved on-line could not be found on the lot so the person that showed up to take care of the rentals that day gave us another one without paper work. We later found out that this person was a relative of the owner. Upon returning the trailer the same day, we found that again, no one was there. We left the trailer on the lot only to be called numerous times by U-Haul Corporation on subsequent days wanting to know when we planned on returning the trailer. Each time we were called we told the U-Haul employee to whom we were speaking the entire story and each time they said they would take care of it. It took nine days and numerous phone calls to get this straightened out and even now we are not certain it is. We were promised a return phone call when the matter was finally cleared up but have never received a call from U-Haul. We did, however, finally receive a receipt in our e-mail that states we rented the trailer for 9 days but the amount they are charging us is correct for a one day rental. We will continue to monitor our credit card for a while. The entire experience was a huge hassle and I believe that U-Haul should have waived the fees all together.