Lady at customer service was great easy pick up and drop off no paperwork to fill they'll do it for you! To do good business you HAVE to have excellent customer service or your business will not succeed that no contact bullshit has shit twisted we need to interact with each we are human to all who live among us I recommend this placeMarissa C.
Customer Reviews for A&S Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Heidi H.
Horrible service. Never explained anything. Add extra miles. Floor mats were slippery. Images sent via text did not match damages. Never explained I would be receiving a text to confirm. Text expired and was unable to dispute images. Worst rental experience ever.EUROPE X.
This entire process was terrible. The online booking was disjointed, never received a â€œcall backâ€ to confirm the pick up location. I had to call and figure it out. The staff at the pick up location was ok but when I went to return the truck the hours of operation on google were inaccurate soâ€¦when I arrived they were closed. Then when I did return the truck the following day they were rude and dismissive when I mentioned the inaccurately posted hours of operation â€œ yea sometimes we are here sometimes we aren'tâ€ WTF?? Really?? Then for days afterwards I received multiple phone calls, texts and emails claiming that I had not returned the vehicle, demanding the equipment be returned when I already had. All in all not a good experienceâ€¦ Too bad.DENEB W.
Clean the inside Of the truck cab better and record the starting mileage accurately. Mileage on contract was 75000 plus, mileage on odometer was about 36000david O.
Customer did not leave a comment.Sylvia V.
Very friendly and knowledge staffMartin R.