I originally booked this with Housers auto center in Nottingham, PA for saturday 4/20 at 9am. Received a confirmation page which I printed and a text message. Upon arrival the business was closed, even though Uhaul allowed me to create the reservation for that place, day and time. At NO point did I receive a phone call from anyone from Uhaul or Housers explaining that my reservation could not be fulfulled on a saturday. I received another text message with a different phone number on it and I called it which happened to Adams Auto Center in Oxford. Adams was wonderful at helping me to solve the problem and acquire the Uhaul on Saturday. Apparently, my reservation had been switched to this Adams auto center but I was not informed in any way. Uhaul needs to update their data base with companies that aren't open on certain days. thank you
Christina P
Adams Tire And Alignment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxford, PA 19363
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Customer Reviews
- 4.5 Average Customer Rating
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very friendly, extremely clean van , smooth transaction
Brian HThe gentleman at Adam’s Garage was very friendly and knowledgeable about my rental agreement starting at West Chester and dropping off at Oxford.
Geneva Cgive more advanced notice if a pick up location changes. My location pick up changed and I had to find an alternative way of getting to that location to pick up my rental. Also had to budget more miles so expense was more.
Donna KHe didn't listen when I said I wasn't driving 100 miles he still pit it as that, and put a hold on my account for more than 200. Now he processed it as I drove over 100 miles and charging me.. me seemed to be a con man!
Brittany W