The van was not cleans and there were green liquid of some sort in the van that stained my couch. Would not rent here again.Susan L.
Customer Reviews for Auto Experts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is very duty all round.Ebio B.
Customer did not leave a comment.Dung N.
The location manager was very nice about thank youSaed N.
Lock was hard to open. Person I spoke to was attentive and informative. The self serve procedure was hard to do the first timeâ€” not much to do with the locationTheodore P.
A+ service! ThanksKEITH T.
Customer did not leave a comment.ted N.
Customer did not leave a comment.Alessandro B.
Very helpful via text service for return. Would recommend to anyone!CHOWYU Z.
Customer did not leave a comment.Jose C.
No dollies were in the truck. Also only utility dolly was availbale and no furniture dolly, even i ordered both of them.Dmitry M.
Customer did not leave a comment.Natasha V.
Customer did not leave a comment.CHRISTOPHER S.
There are hidden charges which are VERY UNACCEPTABLEâ€¦ we rented a $19.95 uhaul + tax + mileage of around $25-30 worth, totalling to maybe $60++. Apparently, they charge my credit card more than double the amount, THAT's NOT RIGHT! We are disputing this charge. Please don't do this to others, you will loose your customers!!!Mariamaylene S.
Customer did not leave a comment.Mohamedelmamon K.
I had reserved moving blankets but these were not in the truck when I picked it up (self pick up during weekend). This created a lot of hassle for me. Messed up my whole moving plans. Some furniture got damaged because I did not have sufficient protection. Also, I've rented Uhaul many times in the past. But this truck was not as clean as Uhaul trucks in the past have been. This was not an issue for me though. It's just a general observation.Aurangzeb M.
Customer did not leave a comment.GALICANO B.
No furniture pads in truck as ordered. I had to go to another Uhaul location to pickup pads and had to open a new contract and pay another fee. I then had to go back to Auto Experts and get a refund. Truck was filthy. I had to wash all windows and mirrors and sanitize inside.Greg R.
Customer did not leave a comment.JEREMY DOUGLAS W.
Do a better job with customer serviceJASON S.
big parking lot and easy to drive toCaleb N.
Customer did not leave a comment.Charles W.
This has nothing to do with the location, the gentleman there was fantastic and very helpful. However, I am extremely pissed off that the CDW coverage was added to my contract despite me EXPLICITLY DECLINING this coverage. My rental cost me twice what was originally expected and UHAUL will forever lose my business for pulling this move.Alexander S.