Customer Reviews for Canyon Storage 750
(U-Haul Neighborhood Dealer)

104 reviews

750 E 3300 S   Salt Lake City, UT 84106

(801) 783-3458

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 783-3458

750 E 3300 S
Salt Lake City, UT 84106

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Location was central, clean, organized, and rather interestingly decorated. A really nice change as we rent U-Haul every couple of years for something. The whole experience was very easy by phone and digital sign up confirmation etc. Having one attentive pleasant human at the rental store was great too.

CHRISTOPHER G. 
Rating:
5.0

A bit pricey, but good service. I'd like to see the vans eligible for one way trips

Bruce G. 
Rating:
5.0

Customer did not leave a comment.

Sean D. 
Rating:
5.0

Customer did not leave a comment.

Walker F. 
Rating:
5.0

Customer did not leave a comment.

Morgan S. 
Rating:
5.0

It is very impressive how you can check in with your mobile device. My only suggestion for improvement is that I wish the damage (cracked windshield, scratches on the rear driver side, gouge on the side were better documented. It was a little disconcerting having to spend time taking pictures & walking around when I picked the vehicle up

Denny L. 
Rating:
1.0

Ensure the employees arrive on time to work. Store opened at 10:00 yet they didn't arrive to work until 10:30. Also, I don't understand why the website allowed for a 9:30 pickup time when the store didn't open until ten.

Tyler R. 
Rating:
5.0

People is very Kind thank you!!!

NOEMI D. 
Rating:
4.0

Customer did not leave a comment.

Sheniece B. 
Rating:
5.0

Customer did not leave a comment.

Matty B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA T. 
Rating:
5.0

Super friendly stuff members and helpful.

Matías M. 
Rating:
5.0

This was my first time renting a U-Haul truck. I understood the $19.95 + mileage + a [small] fee + replace the used gasoline. I achieved my project with the truck's help so, feeling generous, I filled, instead of back to 3/4, I filled it full. THEN I took a close look at the contract left on the seat that I hadn't noticed in pursuing my project. $79 estimated charge!?! Well, I'd only made three short trips - to/from, from/to, to, bought gas, and returned the truck. Still, the final cost (besides my generous $24 fill up) was $56 - not even close to the $19.95 come on price. To avoid another price surprise, I will use my little Prius to finish up my project.

thatcher B. 
Rating:
5.0

Customer did not leave a comment.

Walter T. 
Rating:
5.0

It was so easy to just walk in and rent a truck to move my new purchases home. I tried renting a truck from the Enterprise car rental company and they didn't have anything available for a quick trip for the next few days, I went to the closest UHaul and voilà! Got a truck in a few minutes

Deyanira R. 
Rating:
5.0

Super friendly employees… very helpful!!!

Matías M. 
Rating:
5.0

Very quick and easy

Francis R. 
Rating:
5.0

very helpful staff member

Pierre Z. 
Rating:
5.0

Customer did not leave a comment.

dan T. 
Rating:
5.0

Nothing at all, between checking in the day prior and all of the help making sure I had allotted enough time for the move, the guys working here and this location in general deserves an 11/10! Thank you!

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Rob J. 
Rating:
5.0

I'm sorry I forgot to put in more gas. Thank you so much. I had fun driving that rig. Tiffany and Kareem

Tiffany S. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Pleasure to work with this group in renting a U haul.

David J. 
Rating:
5.0

The process online to return a vehicle takes way to long. It took me at least 15 minutes.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

The guy who checked out the truck to us was very pleasant and helpful.

Debbie M. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

I don't

Peter E. 
Rating:
4.0

The online sign in process took much longer time than it should have. It took me 20-30 minutes to sign out the van. If I would have known it was to going to take so long I wouldn't have done the pickup over the phone. This process needs to change.

Spencer T. 
Rating:
5.0

Customer did not leave a comment.

mason L. 
Rating:
5.0

Freindly people

NOEMI D. 
Rating:
5.0

Customer did not leave a comment.

Brandon F. 
Rating:
5.0

Great, friendly staff. Super to work with, highly recommend this location

David J. 
Rating:
5.0

It was exceptional, thanks!

Lauryn D. 
Rating:
3.0

There were not enough parking spots for the trucks. I had to park on the side of the driveway rather in a parking spot.

Francesca N. 
Rating:
5.0

The young man who help me get the trailer was awesome. Very personable and professional. My experience with U-Haul is always good, this one was perfect. Not only will I recommend this to others, but I will be back.

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

Helena S. 
Rating:
5.0

Rep that assisted me was friendly and professional. Good experience.

Peter S. 
Rating:
5.0

Quick and efficient !

Leigh W. 
Rating:
5.0

Great customer service!

Tom P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

CARLO M. 
Rating:
3.0

I made my reservation online and chose a regular Dolly to go with the rental. When I arrived at the location to pick up, the Dolly was not available because "they don't have all the Dollys available all the time" so they gave me a larger Dolly. The truck was alright, however the driving side smelled like tobacco, like someone smoked cigarettes inside. The back was awful. What seemed like feces or vomit was splattered on the floor in the upper left corner and it smelled very unpleasant. I did not want to go near it, or have my furniture touch it, so I covered it with a piece of plastic. I took some pictures and called the location to inform them and they gave me two different phone numbers that I could have texted the pictures over to, but both numbers were invalid when I sent the texts. Before I returned the truck I filled up with gas twice. The second time because I did not want to be charged 33 dollars for the gas, so I did it myself. When I returned it, it was only 1 gallon off and I got charged almost 9 dollars because the policy charges about 8 dollars per gallon that is missing.. they really could have given me the free gallon since I explained the unpleasantness of the smells and overall dirtiness of the truck.. Will not return to this location

Nicole S. 
Rating:
5.0

Customer did not leave a comment.

Dara T. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Dara T. 
Rating:
5.0

Customer did not leave a comment.

PAULPIERRE C. 
Rating:
5.0

My only comment is there wasn't a secure way to return the items we rented: blankets and dolly. We left them in the back of the truck but there was no lock provided that we know of and no instructions on how to return those securely. That was frustrating.

Daniel S. 
Rating:
5.0

Lock and lockbox was frozen. Called local customer care and no one answered. Called the 1-800 number and they returned my call after I returned the truck. My family and I almost froze trying to ge the truck. Horrible experience

Christopher W. 
Rating:
5.0

Sam the manager of this location is very helpful. Renting was made easy because of his help. The experience was the best truck rental experience to date. I can recommend this location easy to get into and park, the truck was clean and ready to go. Returning the truck was quick and through. My go to place, I can highly recommend it!!!

David J. 
Rating:
5.0

Only thing is only one employee on a Dstutdsy but he hustled.

DANIEL J. 
Rating:
5.0

Individual who helped me was very accommodating

Sullivan H. 
Rating:
1.0

Very difficult to get into not even counting the construction. The person who helped me didn't attach the trailer correctly so about 2 blocks away it came off my hitch and I had to stop in the middle of the street (dangerous) to attach it correctly.

MARILYN B. 
Rating:
5.0

Customer did not leave a comment.

JENNA Y. 
Rating:
5.0

Customer did not leave a comment.

JUBAL F. 
Rating:
5.0

Great experience

MARK H. 
Rating:
3.0

Customer did not leave a comment.

Cortlan A. 
Rating:
5.0

Fabulous service. Great experience during a stressful time. Highly recommend this business.

COLLIN C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS T. 
Rating:
5.0

Customer did not leave a comment.

Mark O. 
Rating:
3.0

The previous person did not return their rental unit on time and so it took nearly an hour after our reserved time to get the truck, which we were not happy about.

CONRAD V. 
Rating:
5.0

Customer did not leave a comment.

PAMELA R. 
Rating:
5.0

AAA Excellence

Craig L. 
Rating:
1.0

Employee lied and added some sort of insurance coverage. They said we verbally agreeed but we never were asked about it.

McKenzie C. 
Rating:
5.0

Customer did not leave a comment.

Esther F. 
Rating:
4.0

I would have given 5 stars but the store was supposed to open at 9:00. Another woman was waiting to pick up a vehicle as I was dropping off, both of us there at 9:00am. The door was locked and noone was there. At 9:10am, I called the number on the door and spoke to a man who said someone would be there any moment and that he was another 10 minutes out. I was not happy the location was not open during stated hours. My vehicle receipt stated that the vehicle was returned at 9:34am when I was there at 9:00. I ended up putting the keys and contract in the dropbox although I was not comfortable doing so. I left at 9:18 and the store was still not opened. I felt sorry for the woman waiting!!!

ROXANNE K. 
Rating:
5.0

Nothin - smooth and seamless

SARAH A. 
Rating:
5.0

The check engine light was on from the beginning so that was a bit concerning.

COLTIN H. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
5.0

Your location can do nothing to improve my experience but the other places I called did not open until 10:00 AM and for those who like to get started early, so we can quit early, will always get my business. I also appreciated the fact that even though I called before the opening time, I had a fellow call me back immediately and took my entire order over the phone which was a great experience. I just had to walk in and get the keys. THANK YOU, THANK YOU, THANK YOU!!!

Shari W. 
Rating:
5.0

Great customer service, sharp office design.

Matt M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
5.0

Customer did not leave a comment.

BUCK H. 
Rating:
5.0

Best experience I have ever had with U Haul. This location is fantastic, easy to access and professional staff. Go atmosphere, truck easy to access, and received proper instructions.

BROOKLYNN J. 
Rating:
3.0

Customer did not leave a comment.

DAVID K. 
Rating:
2.0

we had to wait for over an hour for the previous customers. they got out of the truck smoking so it smelt like smoke.

Bradley Z. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G. 
Rating:
3.0

The equipment wasn't in the truck and they didn't have the number of blankets we requested.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Analucia C. 
Rating:
2.0

I called in advance as I needed to change my pickup time to after hours and also change it to a mobile pickup. My order did not get changed to a mobile pickup and I sat outside the building for 45 minutes waiting to get ahold of someone to change my order so I could access the keys. I never got ahold of someone on the phone, I finally reached someone via live chat and that still took 30 minutes to resolve.

Briana C. 
Rating:
5.0

Best first experience.

Jacqueline P. 
Rating:
5.0

Customer did not leave a comment.

ABDUL M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

Frances L. 
Rating:
5.0

Customer did not leave a comment.

Mia C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Excellent services and pricing! Two weeks ago I rented a truck from Penske through Home Depot! What a mess! The truck wasn't there, had to drive out twenty miles to another location. They overcharged me as they said they'd take off the discount of 30% for my inconvenience, they didn't even after I called to dispute it! In the end, the truck was smaller than my regular rental from U-haul and almost double in pricing. Never again Penske; always Uhaul! Thank you!

Davis D. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE S. 
Rating:
5.0

More lighting for night renters

IDA V. 
Rating:
5.0

I was charged at least 10 more dollars than I was estimated to be charged, and I didn't go over the estimated miles driven so that doesn't make any sense.

TYLER C. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

N/a, keep up the good work!

Eric W. 
Rating:
5.0

Great people, clean location, marginal truck.

KELLY P. 
Rating:
5.0

Canyon Storage is an excellent location through which to rent U-Haul. The cargo van I picked up today, however, was not clean in the cargo area and not clean in the driver's compartment. I would've preferred that the team had made a better effort to make it so.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Kristal P. 
Rating:
5.0

Customer did not leave a comment.

KENNETH P. 
No reviews have been submitted for this location.

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