Customer did not leave a comment.Michael S.
Customer Reviews for Dahls Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Deone M.
Customer did not leave a comment.Kevin C.
No one on site. Phone number on door that I called but no one answered. Left a message and no one ever called back. Unclear instructions on where to park since there were no spots available other than near some storage units. In a remote industrial area I wouldn't otherwise visit.Chris M.
Customer did not leave a comment.Elizabeth E.
Customer did not leave a comment.ANDREAS H.
Customer did not leave a comment.Kalina B.
Customer did not leave a comment.Elisabeth K.
Customer did not leave a comment.Shelley M.
The key drop off could be more clean because of the multiple business at the location.Jacques L.
Customer did not leave a comment.TIMOTHY T.
Customer did not leave a comment.ALYSSA E.
The trailer leaked at the seams and some of my stuffCaden V.
Customer did not leave a comment.DEBORAH M.
No communication after several calls... It just went to a voicemail. I left three or four messages. Not even a day later did I get a call back. We pulled up and saw our vehicle ready to get picked up but no way to get it. No code. No email. No lockbox. Got a text that was only part info and left us hanging to a dead end. This specific office location had a lack of communication which caused us an entire day of delay... This was just a couple days ago... I'm still pissed. For $500 I expect a live pulse to reply... My recommendation is go into a actual U-Haul and make your reservation and get all of the information up front while you are there. Some of these reservations that are online only are only retrievable by internet and gps. You have to actually be in the parking lot to do the online forms in order for it to acknowledge that you are literally in the parking lot to pick up. If we would have gotten a phone call back we could have found that out instead of waiting an entire day and having someone from the 1-800 number tell us. Interestingly enough we were in the parking lot and having a hard time regardless, so we called the phone number on the door even though our GPS was set for location correctly , we were still having issues and needed help. We got nothing. Thanks to the 1-800 customer service guy , e He was awesome and saved our ass and reserved us the same truck for the next day... As for Jon, We'll just move out of town on yr schedule buddy...CHRISTINE R.
Customer did not leave a comment.Rick P.
no one homeCharles S.
Customer did not leave a comment.Stephanie C.
Customer did not leave a comment.Kevin W.
Customer did not leave a comment.Chad O.
This location was not one of the locations listed for us to return and we were told by employees at the Grand Forks location to drop off at their old location. The location we were told was at a different address and had an outdated name. This caused us to drive to 3 different drop off locations because we were given inaccurate information. It was a huge waste of time and very inconvenient. I am not at all happy with the service we were given.JACK E.
Customer did not leave a comment.Grant G.
Customer did not leave a comment.Grant L.
Customer did not leave a comment.Donald W.
Customer did not leave a comment.Kyle K.
Windshield was broken in 2 spots and truck smelled like cigarettes. Otherwise truck was fine!Timothy D.
Customer did not leave a comment.STEVEN H.
Customer did not leave a comment.Darryl S.
Customer did not leave a comment.rodney K.
Excellent experience. No improvement necessary.Michael M.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.Mohamad S.
The service at Dahls was outstanding. They really went beyond the call of duty and you can tell that professionalism and integrity are important to them. So appreciative of this.Ted C.
Customer did not leave a comment.Jon S.
Very efficient.DALE G.
Customer did not leave a comment.Jeffrey A.
I was told my rental included 2 days. IF I returned it in less than 24 hours I'd get 1/2 refunded. I did not get refunded. Rockford location was not expecting meNathan K.
Customer did not leave a comment.Laura B.
I had wonderful service and help with the hook-up and returned which was great!Heidi F.
Customer did not leave a comment.Kevin T.
Customer did not leave a comment.Russ O.
The owner was fantastic to work with. Pickup and drop off were both very fast. The truck was pulled up, started and ready to go for me. Top notch service!Brady P.
Customer did not leave a comment.Troy O.