The agent was there immediately to meet us & hookup the trailer to the hitch. Extremely grateful for his timeliness & help. Thank you so much.Tron C.
Customer Reviews for Mid State Golf Cars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.Tracie M.
Customer did not leave a comment.donna H.
Customer did not leave a comment.raymond D.
Customer did not leave a comment.Natalie L.
I'm not happy that there is a large deposit amount on my credit card that has not been debited back to my account since the uhaul was returned and in perfect condition I won't use this company againMcKenzie O.
When trying to drop off no one at that location would answer the phone. Left several messages and never received a call back. Attempted to drop off on Sunday but their gate was locked. Had to unhook the trailer and leave it in my driveway so I could go to work. Luckily there was someone there on Monday when I got off from work and and reconnected the trailer to drop it off. Was calling on Monday too and got voicemails and left messages before I went it drop off again. Lucky for me someone was there to receive the trailer. The employees stated the Owners were on vacation and forward the phones. I've used uhaul many times over the years and have never had a location that I could not reach it or do a after hours drop off. Very very poor customer service.GARY K.
Customer did not leave a comment.James D.
Customer did not leave a comment.JERMAINE M.
Customer did not leave a comment.Grady S.
They were awesome! My truck pickup was moved 3 times and kept going out to someone else. They worked hard to make sure I made my deadline to get moved. !! Very understanding to my situation!donna H.
Customer did not leave a comment.Damian B.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.Era W.
Great customer serviceMatthew P.
The rental was quick, easy to pick up and return. Convenient location.Peter J.
Customer did not leave a comment.CHARLES H.
Customer did not leave a comment.Mike L.
The fold down cup holder was broken. They tried to repair it but were unsuccessful. That was the only inconvenience.Sam P.
Customer did not leave a comment.Edwin H.
Customer did not leave a comment.Scott T.
Customer did not leave a comment.Jeremy S.
Customer did not leave a comment.Lauren S.
Make sure receipt is. Is itemized and is on receipt that the deposit it shows it.BOBBY P.
Very Nice and Helpful Will recommend to all my friendsJOHN D.
Provide an after hrs location for drop-off.â˜¹ï¸JANELL W.
Customer did not leave a comment.Karen B.
Quick and simple process! No hassle or delays.JOHN B.
Customer did not leave a comment.BRUCE M.
Customer did not leave a comment.DOUGLAS S.
Customer did not leave a comment.Mike T.
no improvement needed very nice quick and worth the moneyDAVID B.
Customer did not leave a comment.JOSE T.
Was charged for fuel at $4.50 a gallon even though I returned the vehicle with more fuel than what it had when I originally picked it up. Staff needs to pay closer attention. I spoke with a lady that works there who said she'd adjust it, never saw the reversal initiated. Will update if/when they return my money.Douglas C.
Customer did not leave a comment.RONALD L.
Very good experiencePHYLLIS S.
Customer did not leave a comment.RONALD W.
Thank you so much for helping having this location to drop off this truck. I had to move quickly out of an abusive relationship. Uhaul had the best rates and service. Thank you again. And thank you to the guy that brought my cell phone too me that I had left in the truck.KATHRYN W.
Customer did not leave a comment.KENNETH S.
these people are very outgoing, quick, and know what I need every Friday, much better than other Uhaul places in the areaNICHOLAS G.
Customer did not leave a comment.RICHARD P.
Customer did not leave a comment.JAWANA H.
What a joke, I was promised a storage unit free for one month with my UHaul rental. Manager said it doesn't apply to me since I had rented a UHaul before. Tried to call customer service , was put on hold for over 1 hour, then the person that answered said they could help and would transfer me, it acid it would be 48 minute wait for next person. After 56 minutes someone answered and hung up. What a joke this company is. Please work on serviceKENNETH H.
They all was very kind took care of me asap,they greeted me and thank me told me to be safe and have a good day.ANGLE L.
Customer did not leave a comment.Matthew W.
Customer did not leave a comment.KENNETH H.
Customer did not leave a comment.MICHAEL R.
I absolutely love the service I get at this location. Everyone! They are so friendly.Nick G.
Mid State is always very nice, thorough, and quickNICHOLAS G.
Customer did not leave a comment.STERLING H.
Customer did not leave a comment.Richard B.
No improvement needed. Always fast and friendly service. Thank you for hooking me up!FLORENCE D.
Customer did not leave a comment.STEPHEN K.
Customer did not leave a comment.LONNIE Y.
they are fast, accommodating, and very niceNICHOLAS G.
Better information on website about having to leave personal vehicle behind locked gate if picked up after 5. Better maintenance on rental equipment. Staff needs to make sure contracts are drawn up correctly(fuel amount wrong on mine, no pre rental walk around)GREGORY H.
Customer did not leave a comment.Bruce M.
Great people!!!RONALD L.
I need a sign that says drop off your vehicle do you have a vehicle hereCarl D.
Customer did not leave a comment.LAURA F.
Customer did not leave a comment.RONALD F.
Customer did not leave a comment.Kayla R.
I think everything was handled very professionally. And I was in and on my way quicker than I have ever been when I have used other locations. The staff were on their game!ROBIN R.
The did not give me any receipt stating that I dropped this off🤷🏼â€â™€ï¸Kevin W.
Customer did not leave a comment.GARY K.
Great customer support, will utilize again if neededWILLIAM G.
Customer did not leave a comment.LORRAINE T.
Customer did not leave a comment.Holly L.
Customer did not leave a comment.DONNA C.
Customer did not leave a comment.Phil M.
Stop charging outrageous mileage rates.Brian P.
Customer did not leave a comment.SAMUEL H.
Friendly, professional staff, quick and easy check out and check in! Will rent from this location again for future needs!Gerald A.
Nice folks, great service. Will recommend.BARRY W.
Other than the access road signage being more visible to the turn-in..... it was a great experienceDaron M.
Customer did not leave a comment.John N.
Prompt service and very polite.John S.
Customer did not leave a comment.Jennifer P.
Customer did not leave a comment.Gala E.
Fast and easy. Great folks work there.NICHOLAS G.
Customer did not leave a comment.mary T.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.John T.
Customer did not leave a comment.GREGORY T.
Customer did not leave a comment.Alexander B.
Very easy in and out was a great help will deff be back.chance C.
Customer did not leave a comment.sean O.
Customer did not leave a comment.David W.
Customer did not leave a comment.Rokeeta R.
Customer did not leave a comment.Kizzie M.
Customer did not leave a comment.Asia G.
I was pleased when i called over the phone what it was going to cost to rent a trailer. I was shocked what i had to pay once i picked up the trailer for a one day move i had to pay for two days which i think is unreasonable.JOSEPH V.
Customer did not leave a comment.Paul L.
Bristol exceeds Bryant location. Bryant seemed to have too many things going on.Anna M.
Customer did not leave a comment.Brittney H.
Worst rental exspirience I've ever had, rude, called in for help and didn't even get the return call that was supposed to come in...I would not recommend this location ever or uhaul to anyone....I was told swveral things about pricing and locating an pick up n drop off and they were not even accurate and then I was over charged a rediculess price at drop off...I will take my business elsewhere from now on...WAYLON T.