To make sure that when a customer sets up a rental and picks a location that a truck will be there and on hold for them. We ended up getting a phone call on the day before saying that a truck was not available at the location, therefor we got assigned a location that was miles away from the location needed. When we got to that location there was not the size we had requested and had to travel another 30 miles to another location to get the correct truck. The only thing that was done was more miles added and still not enough to cover the actual miles. We ended up having to pay extra. Nothing was ever offered to cover all the extra miles that we had to drive out of our way to finally get to the van and back to where we picked up the load.CHARLES Q.
Mid State Golf Cars LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bryant, AR 72022
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There was a dent in the passenger door on pick up, I tried to upload a photo, but the system just did not work. I did make a video of the entire truck, that included the dent. It was noticeable but had not impact on the vehicle.Thomas L F.
Great friendly fast efficient customer service!brittany R.
The trailer had a bad tire (out of balance) or bad wheel bearing. Surprised previous user did not notify them at previous drop off. Very nice people at pickup and drop off location. They are now aware of the issue.James B.
I was told the facility would close at 2pm on 10/7/23, the date the equipment was picked up. The equipment was back at the facility at 12:54pm but the facility already closed. I attempted to call and resolve the issue but no one answered and no one ever returned my call. I would not recommend this place to anyone to rent equipment.Nicolas M.