The original drop off place hwy 20, wills point tx,Gate closed and locked during business hours, did answer phone, would Not let you drive on to the lot,then refused to take the truck back. Then came here. Best place to deal with!Kele H.
Customer Reviews for Milt Clark Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.jana J.
Courteous and helpfulForest W.
I ordered a trailer, bumper hitch not gooseneck, capable of hauling 5000 pounds. One way from Grand Prarie to Pecos Tx. Drive 6 hours only to be told I had a 15' cargo van reserved. WtfKENNETH Q.
Customer did not leave a comment.Kevin W.
This place was quick and helpful after the absolute disaster of the BTA down the street. I am so grateful they were open yesterday and could help.CONNIE K.
Customer did not leave a comment.Debbie M.
Initially a problem because the reserved truck was not available, but the rep took care of the issue with a larger truckJoe G.
I would have liked to know where I'm picking it up sooner than the day before but I know y'all don't know what locations have the size needed. We had to drive from Forney, TX to Wills Point, TX to pick it up. However, they let us get it a night early. We turned it in a day earlier, so it worked outVicki B.
Customer did not leave a comment.Elizabeth P.
Rent out the jack for returns during closed hours.Mary N.
Thanks for the great service!Ali S.
Customer did not leave a comment.Arnold T.
The Uhaul app with the 24/7 pickup was a nightmare. Nothing was working properly. I had to upload pictures of my face and front/back of driver's license, which was fine, but that wasn't enough. It then wanted me to upload my passport, lease agreement, my employer's contact info (for a uhaul rep to call and speak with) or a secondary person for a uhaul rep to call. Well, I'm not exactly in the habit of bringing my passport or lease agreement with me to get a uhaul for an in town move. I'm self employed, so that option is out. I had my wife send me a pic of my passport to upload, but that wasn't enough. Then a uhaul rep started chatting with me on the app and told me they were verifying me. Instead, they ended the chat and I was sent back to the last four options again. So I listed my wife as a secondary, but it said her number was used to make the reservation, so that didn't work either. The app is total BS from my experience. Fortunately, Donna, the friendly lady at the pickup location, was still there after hours. She went to her computer and had everything resolved in less than five minutes and handed me the keys. Thank you Donna.Beau C.
Customer did not leave a comment.Roberto G.
Customer did not leave a comment.Darlene S.
Customer did not leave a comment.Robert O.
Customer did not leave a comment.Gale K.
This is my 4th time working with Donna they do an excellent job!JEROME S.
Customer did not leave a comment.Ana C.
It might be a good idea to check air pressures on the trailer tires before each rental. Otherwise, my experience was very good. I would definitely use this location again without hesitation.Edward L.
Customer did not leave a comment.Jerry W.
Customer did not leave a comment.Lawrence G.
Customer did not leave a comment.Lawrence G.
Customer did not leave a comment.AMY A.
Customer did not leave a comment.Sonja A.
Customer did not leave a comment.richard P.
Customer did not leave a comment.David K.
Fast, friendly service!BRITTANY A.
Customer did not leave a comment.JAMIE Y.
Customer did not leave a comment.LEE S.
Such a wonderful and painless renting experience! Thank y'all so much for all your help and knowledge. We will be renting with you again.Lindsey N.
Customer did not leave a comment.EDWIN V.
Customer did not leave a comment.Michelle S.
Customer did not leave a comment.TEHA LYNN H.
Continue using donna. She was very knowledgeable and great customer service!!DANA MARIE T.
Customer did not leave a comment.Lynne K.
Donna was a big help and very professional polite. She made the pick and drop off very easy and quick. I would definitely recommend this location to rent trucks in the future great job!Dan W.
Everything was perfect thank you for your serviceKARLA C.
Customer did not leave a comment.Sherrie G.
Customer did not leave a comment.DOUGLAS C.
Considering Mitts wasn't expecting a 26 ft truck rental until hours before having to drop it off we at least were able to do it and it was a clean parking area. Difficult to determine exactly where to park it but again this was due to the uhaul app and change of drop off location that morning.Jack W.
Great service Thank youWILLIAM I.
Customer did not leave a comment.Black D.
Customer did not leave a comment.ALAN S.
Customer did not leave a comment.ARNOLDO T.
Customer did not leave a comment.ROY H.
Customer did not leave a comment.MANUEL A.
Customer did not leave a comment.Rhonda R.
Every thing worked perfectly and price very resonableDebbie B.
Outside of truck was pretty dirty. I did not take the dolly yet was still charged for it. Was told my contract would be edited to show I did not take it and money refunded. That has yet to happen.Brad S.
The truck I ordered wasn't there and they did adjust with a truck and trailer. Not the locations fault Someone at uhaul should have called and changed my pickup location.RHONDA R.
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.JANIS S.
They were very friendly and helpful!CALLIE D.
Customer did not leave a comment.Gary P.
Customer did not leave a comment.Mary Jane R.
Customer did not leave a comment.SCOTTIE W.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.RHONDA R.
Customer did not leave a comment.TIMOTHY B.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Jo C.
Very friendly and great customer service.MARCUS W.
Customer did not leave a comment.JEFFREY R.
Customer did not leave a comment.PERRY WAYNE P.
Rude owner and overcharged usBRANDON S.
Not much......maybe add more rock where the trailers are parked,but overall a great locationJames E.
Nothing the folks was great and a big helpCHRISTINE P.