Customer did not leave a comment.Debra M.
Customer Reviews for Nofrey Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Poor communiction from your rep which left me confused when dropping off the truck to this location. The gate was locked and I had no direction where to leave the truck. Had to call your 1 800 number and contact a rep on the chat line. Cost me to lose valuable time.Kevin S.
Very friendly, easy to work with. He did a great job. Thank you.Scott H.
Customer did not leave a comment.Cherise H.
Customer did not leave a comment.Debbie P.
Customer did not leave a comment.virgina S.
You don't have to do anything. Bob is an absolute professional. He takes very good care of his customers.Kenneth C.
The owner here was great . My overall experience was poor due to the day before I was supposed to pick up my 4x8 enclosed trailer at the uhaul in chico they called and said they were out of stock and no uhauls In a 50 mile radius had what I reserved . They told me I could drive 35 min to this Oroville uhaul and get a non enclosed trailer instead . I had to buy tie downs and a tarp that I shouldn't have had to purchase because the chico uhaul screwed up. The Oroville uhaul owner was great and didn't seem surprised like this happens alot.Steven F.
Customer did not leave a comment.mary V.
Customer did not leave a comment.DRENDA T.
Just make sure you aren't in a hurry the site Manager moved very slow but was nice to help us remove the trailer so we could unload the truck at my Aunts Returned the truck same day no issues with truck accept the front lights need to be checkedCATHY G.
The guy that I got the truck from is awesomeToby D.
Keep up the good workNICOLE S.
Bob at Nofrey Storage in Oroville Ca goes above and beyond to keep his customers happy!!! Too bad U-Haul isn't like Bob!!Kenneth C.
Customer did not leave a comment.PENELOPE F.
Showed up at 10 to pick up a small trailer. Computer system was so slow the clerk ended up having to use his mobil phone to complete the transaction. He was very disgruntled and not happy at his job. Was very uncomfortable waiting and waiting. There is no where to sit either and only a portable toilet a distance from the office. It was not a pleasant experience and I probably won't rent from there again.KRISTI L.
Thank you for everything you do.NICOLE S.
Customer did not leave a comment.GEORGE S.
The man who runs that location is a super good guy. We really liked him and will do business with him from now onKENNETH C.
Very clean and niceBRENDA W.
Very helpful.Doug B.
The marine front desk worker is awesome and an asset to UHaul. I appreciated his service.ALEX G.
Customer did not leave a comment.TEH L.
Bob was super nice and helpful. Location was clean, service was great Will use again.christine W.
Customer did not leave a comment.KATELYN S.
Everything is excellent but unfortunately you are changing two timesHABIBULLAH F.
Customer did not leave a comment.Mark B.
Bob Beasley was very helpful and kind!Bryan K.
Customer did not leave a comment.David S.
You can tell the manager that I do not want to hear his negative views about our governor Gavin Newsom. His comments calling Newsom a Nazi was uncalled for.Dave V.
The manager at this location was extremely helpful. It was easy getting in and out and drop off was convenient. Great decision to pickup there!Benjamin D.
Everything was really good no improvement neededAMANDA M.
Top notch place...will definitely rent here again... Thanks for the great service 😀BOBBY R.
Customer did not leave a comment.Laurence C.
Customer did not leave a comment.ROBIN W.
The dealer was real grumpy and hung up the phone on my daughter when we tried to call to give him status where we were. He was rude and didn't care.Gary C.
Customer did not leave a comment.Robert R.
Customer service was great. Bob was extremely helpful and informative as the online services was horrible. Didn't function or work properly at all!!!!!Samantha G.
The only negative was the upload process for the DL. I prefer not to do it from home and the system took forever to load. Other than that this location was AWESOME!!!!RICHARD C.
Customer did not leave a comment.Alexis W.