Customer Reviews for Quality Quick Lube & Tune LLC
(U-Haul Neighborhood Dealer)

74 reviews

2722 Simpson Ave   Aberdeen, WA 98520

(360) 637-4776

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 637-4776

2722 Simpson Ave
Aberdeen, WA 98520

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It was fast and awesome! Best place to rent for U haul

Kris B. 
Rating:
3.0

Don't use Uhaul if you can avoid it. It's well over priced and customer service at uhaul is not helpful or considerate. The location pick up of the truck was amazing. I highly recommend the quality lube for your vehicle needs!

Kaitlin Y. 
Rating:
3.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Excellent customer service. Much appreciated. Very patient with my many blunders.

Heather L. 
Rating:
5.0

Customer did not leave a comment.

amy J. 
Rating:
5.0

Customer did not leave a comment.

JEFF T. 
Rating:
1.0

I was overcharged for a truck I only used for four hours, and only drove for 10 miles. After I read the receipt, I saw there were services that I wasn't informed about, and never requested. I felt completely scammed and taken advantage of. It was a terrible experience. They charged me 114 dollars for 65 dollars worth of services. I'm still waiting for a reimbursement. It was a bad experience. I hope future customers never have to experience this. Thank you for your time.

maurice W. 
Rating:
5.0

The fellow we rented the truck from was extremely helpful and stayed late for us to pick it up.

mavis P. 
Rating:
4.0

Customer did not leave a comment.

Julianna D. 
Rating:
2.0

Over charged, added charges that didn't exist before and didn't have us sign the rental agreement for the price estimate. Then added a random charge after we returned the truck early the next day with MORE gas then they require. Also when given the number to cantact for the questions i had about the price i was ignored then told that they would call me two days after they over charged me. If they are going to rent on the weekends then they need to be available for questions or concerns on the wekeneds as well. -10/10 would never recommend uhaul again.

James G. 
Rating:
5.0

Great customer service, friendly people.

Tracey U. 
Rating:
4.0

I paid $109 to rent a truck for only a few hours, normally it's $29 I wouldn't recommend this to anybody for $109 when I could have went down the street to a different place and able to charge the usual rate. I needed the truck so I pay however that doesn't mean that I'll come back to pay $19 cuz I need a truck next time I know to go over where the usual rate is.

frederick H. 
Rating:
5.0

Customer did not leave a comment.

Moira C. 
Rating:
5.0

We needed a truck last minute and the gentleman worked very hard to help us get what we needed. He was very friendly, kind, personable and answered all of my questions with a smile!!

Kimberly M. 
Rating:
3.0

Our reservation was canceled. It wasn't a good start to a busy day.

Lawrence M. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

smooth process,,,..fair price ,,yes i would be back V/R l c p

lee P. 
Rating:
5.0

Since it was a Sunday and no one was there, we had to call the phone number and that took much longer than expected, other than that it wasn't bad

Nicole M. 
Rating:
3.0

Customer did not leave a comment.

Ryan G. 
Rating:
3.0

Blankets dirty used by someone else. No help w truck. Did not have dolly I had to drive around and wait till another store opened up. The people with dolly very nice.

Acacia K. 
Rating:
2.0

This was a 2,000+ mile move in a 26 foot truck. There was no windshield wiper fluid and no ice/snow scraper in the truck. This made for some very dangerous driving when we got into snow and going over the passes.

PHILLIP J. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
3.0

He was grouchy towards my husband.

MICHAEL B. 
Rating:
3.0

Customer did not leave a comment.

JOEL F. 
Rating:
5.0

Send them there.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
3.0

No where clearly to park trucks and couldn't find key drop box

MELISSA T. 
Rating:
3.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

BARBARA S. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

We were called by a uhaul rep and I was accused of stealing the uhaul when in fact it was a glitch in the computer. I didn't even get an apology when they updated me. The location I dropped it off at was not clear where the drop box was but finally found it. The uhaul parking area is very dark and I felt unsafe dropping it off.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
4.0

Customer did not leave a comment.

SHIVA C. 
Rating:
5.0

The people were friendly and accommodating but your prices are ridiculous 180.00 for 4 hours and 90 miles it makes it almost unaffordable, the corporation is as bad as landlords when it comes to gauging

KIRK F. 
Rating:
3.0

No clear drop box for keys after hours. We put them in a mail slot in their garage.

JAMES N. 
Rating:
4.0

Don't Start the truck until it is ready to drive off the lot... Had to pay for fuel I didn't use while it was running when we were trying to get the rental agreement in place

KELLY D. 
Rating:
5.0

The guys were great took care of me and even pulled my truck up for me.

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

STEVE B. 
Rating:
5.0

Very friendly and helpful.

Brandon T. 
Rating:
5.0

This had nothing to do w Quality Quick Lube. They were Great! The truck had a vibration that increased on the highway. Made the ride bumpy. Not like our last U Haul truck that was Smooth.

DOUGLAS M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK W. 
Rating:
1.0

The person who took the key didn't check the vehicle in for almost a half an hour after I dropped it off and I got charged for another day.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

Vera K. 
Rating:
4.0

Customer did not leave a comment.

Shannon E. 
Rating:
5.0

Customer did not leave a comment.

Casto P. 
Rating:
5.0

Customer did not leave a comment.

CHERYL G. 
Rating:
5.0

Great service quick checkout. Equipment was clean and functioned well.

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Easy drop off location. Plenty of easy parking space for the truck.

Gerardus H. 
Rating:
3.0

Customer did not leave a comment.

Derek M. 
Rating:
3.0

I actually returned the truck cleaner than what I picked it up because when we picked it up there were shards of glass that we had to sweep out of it. There's a sign inside the truck that says avoid a $25 cleaning fee by making sure the furniture pads, Dolly, and truck is cleaned out. And I made sure of all of that oh, we never use the furniture pads. The dolly was locked up in the clamp. And I still got a $25 fee on my charge even after sweeping out the truck.

Connie L. 
Rating:
1.0

I rented on Monday 3pm return on Wednesday (same week)under 48 hours,but totally charged me 3 days rental price.

ZHONGQI S. 
Rating:
2.0

Drop off instructions were confusing. Website said leave kyeys in truck. Instructions on mobile phone said leave keys in drop box but there was no drop box. When I called customer service rep she said give the keys in the Quick lube shop which was apparently a partner of U-Haul. This info should have been clarified in the mobile return instructions.

Ravikumar A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT JAMES C. 
Rating:
5.0

Customer did not leave a comment.

CHARLEY R. 
Rating:
5.0

Nothing I can think of! I've used this location twice this year and both times I was very happy!

CRYSTAL D. 
Rating:
5.0

Customer did not leave a comment.

TAMARA S. 
Rating:
4.0

The floor mats were very well cleaned and shiny, but they were also super slick. My feet kept slipping as I was driving every time I tried to rest them on the floor mats. Both sides were like this. It could have been very dangerous in an emergency situation. I did mention this to the place I turned the truck in.

RAYMOND CARL K. 
Rating:
5.0

Customer did not leave a comment.

PAUL EUGENE M. 
Rating:
5.0

Customer did not leave a comment.

Lenoard W. 
Rating:
5.0

Make the after hours check in easier. Also, I didn't receive an email final bill.

Shirley D. 
Rating:
5.0

Customer did not leave a comment.

LARRY A. 
Rating:
5.0

Always great.

BILLY DUANE S. 
Rating:
5.0

Customer did not leave a comment.

STANLEY L. 
Rating:
3.0

Customer did not leave a comment.

SHAREKA M. 
Rating:
1.0

Unorganized rude added fake charges warn anyone to take pics and have witnesses

GAIL A. 
Rating:
5.0

Customer friendly. Answered questions I still had about rental truck. Very helpful.

Wilma R. 
Rating:
5.0

They were ready for me and super kind! The prices are also amazing!!! I thought I was gonna spend way more! Thank you all so very much!!

Kylie V. 
Rating:
4.0

Location for pick up and return was convenient. The only thing was they didn't have the dolly with the strap that we had requested. Maybe think about having more than one. The truck was very clean inside the cab. There were a few wet spots on sheets that were covering some furniture inside box. Might check out roof.

BEVERLY M. 
Rating:
4.0

No comment it was great!

MARY L. 
Rating:
5.0

Really helpful and friendly!!!

MARCEL S. 
Rating:
1.0

Make sure the equipment is clean, the cab had food all over the floor and I could barely see out the front window it was so dirty. Also, do not lie and say the gas gauge is lower than it actually is so as to charge me the customer for gas inappropriately when I filled it past where it was when I picked it up! I have pictures of the fuel and mileage gauge from pickup to drop off.

JENNIFER B. 
Rating:
5.0

Nice operation, good guys.

BILLY DUANE S. 
Rating:
1.0

Customer did not leave a comment.

ROBERT JAY J. 
No reviews have been submitted for this location.

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