Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly and helpful couple running the location and were such a pleasure to work with.
JOSEPH L
Rating:
5.0
Great service and assistance.
ROGER Y
Rating:
5.0
Very friendly and efficient.
NICHOLAS A
Rating:
5.0
Customer did not leave a comment.
AMANDA H
Rating:
5.0
Customer did not leave a comment.
PETER H
Rating:
5.0
Trailer light had a crack in it and stopped working mid trip
JENNIFER K
Rating:
5.0
Customer did not leave a comment.
BENEDICTUS S
Rating:
5.0
Favorite U-Haul location. Friendly staff and lots of equipment.
Gregory D
Rating:
5.0
Customer did not leave a comment.
JOHN R
Rating:
4.0
Customer did not leave a comment.
RICHARD W
Rating:
5.0
there isn't a single thing that could be done to improve this location , this place was awesome , best experience in a long time
Nick c
NICK C
Rating:
5.0
Fantastic location..very helpful and the couple who run the business are great!
Janet F
Rating:
4.0
Customer did not leave a comment.
DAVID S
Rating:
5.0
Stony Hill Hardware is excellent. Amazing service, outstanding in every way. The Dodge Ram van they rented me was best van, easy to drive, amazing space efficiency and great gas mileage. Stony Hill friendly and professional service and a great van made for a superior rental experience in every way.
HERB K
Rating:
5.0
Customer did not leave a comment.
TYLER A
Rating:
5.0
Customer did not leave a comment.
Colleen B
Rating:
4.0
Customer did not leave a comment.
ERIC S
Rating:
4.0
when an extended use is offered, it would be appreciated if the charge of $40 was not added to our bill.
Robert K
Rating:
4.0
Customer did not leave a comment.
ROB G
Rating:
5.0
Customer did not leave a comment.
KEVIN H
Rating:
5.0
Customer did not leave a comment.
MARGARET T
Rating:
5.0
Customer did not leave a comment.
ARTHUR C
Rating:
5.0
Good service
ADAM S
Rating:
5.0
Customer did not leave a comment.
JAIME G
Rating:
5.0
Very friendly staff to work with
Michael G
Rating:
5.0
Customer did not leave a comment.
Emmett L
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
5.0
Customer did not leave a comment.
NEIL W
Rating:
5.0
Nothing to improve - service was perfect!
ANNEMARIE I
Rating:
5.0
The U-Haul dealer in Ct where I picked up the trailer was great with me and very helpful . The location in Horsham to drop off was painless and fast . Would definitely recommend
HERBERT L
Rating:
5.0
Customer did not leave a comment.
SIXTO L
Rating:
5.0
Customer did not leave a comment.
STEVEN H
Rating:
5.0
Quick and efficient pick up and return. Friendly and knowledgeable staff.
TRACY R
Rating:
5.0
Customer did not leave a comment.
JOHN R
Rating:
5.0
Very friendly helpful staff. Made the rental process super easy
KAIDEN K
Rating:
5.0
Customer did not leave a comment.
MARIO M
Rating:
5.0
Customer did not leave a comment.
JILLIAN M
Rating:
1.0
Customer did not leave a comment.
ROBERT O
Rating:
5.0
Customer did not leave a comment.
STEPHEN T
Rating:
5.0
The hardware store that this U-Haul operates out of has great staff. No hidden charges, no trying to upsell me on moving equipment, just pleasant conversation. The truck was in fine shape and when we ran behind the woman I spoke to on the phone was extremely friendly and explained how to use the dropbox, which had no penalty fees. Would absolutely recommend.
CHARLES C
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
4.0
Customer did not leave a comment.
LEIGH P
Rating:
5.0
All good
ANIBAL C
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
5.0
Customer did not leave a comment.
STANLEY F
Rating:
5.0
Stony Hill Hardware team was phenomenal! They room a stressful life event (moving) and made it seamless, friendly, knowledgeable, and caring! Thank you!
Leslie S
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
4.0
Customer did not leave a comment.
Matthew O
Rating:
5.0
Stony hill hardware provides an awesome experience when renting a truck or a trailer. I rent a trailer weekly for our local performing arts group, and they remember me each week, calling me by name. Always making sure our rental is in great shape and that I am aware of how to work everything.
JOHN M
Rating:
3.0
Customer did not leave a comment.
NICHOLAS O
Rating:
5.0
Customer did not leave a comment.
JOSE M
Rating:
4.0
Customer did not leave a comment.
FRANK M
Rating:
3.0
The van was given to me in very dirty condition when I first picked it up. It needs a thorough cleaning.
Ryan F
Rating:
5.0
Everyone was awesome and helpful
FRANCIS A
Rating:
4.0
Customer did not leave a comment.
Woodman T
Rating:
5.0
Customer did not leave a comment.
JOSEPH C
Rating:
5.0
Easy check out polite people, Everything was clean
LORRAINE M
Rating:
5.0
Customer did not leave a comment.
CYNTHIA G
Rating:
5.0
Customer did not leave a comment.
STEPHEN J
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER M
Rating:
4.0
Customer did not leave a comment.
GREGORY S
Rating:
5.0
Everything was perfect. The price was better than I expected.
MARTIN C
Rating:
5.0
Customer did not leave a comment.
Emily P
Rating:
5.0
Easy drop off experience.
Dawn W
Rating:
5.0
Customer did not leave a comment.
RICHARD A
Rating:
5.0
Thank you very quick and easy!
CATHERINE K
Rating:
5.0
The guy there didn’t listen to me about my complaints. But he was otherwise nice and helpful
Cole H
Rating:
5.0
Bethel Hardware does a great job of maintaining their rental trucks and vans and the people there are the best to work with
WILLIAM S
Rating:
5.0
Truck rental from start to finish was flawless.
STEVEN T
Rating:
4.0
Customer did not leave a comment.
ROBERT J
Rating:
5.0
Customer did not leave a comment.
AERRON W
Rating:
5.0
Customer did not leave a comment.
Shaaron C
Rating:
5.0
Customer did not leave a comment.
JULIO D
Rating:
5.0
Courteous, professional and competent- what more do you need?
DAVID S
Rating:
5.0
The 19.99 on side of truck is deceiving Overall I paid over 50$ for 15 miles and 4 hrs use! No blankets or straps
LAUREEN N
Rating:
5.0
Keep up the great work at Uhaul at Bethel CT Hardware!!!!
MARGUERITE A
Rating:
2.0
Avoid U-Haul at all costs $1.29 a mile adds up!
JOANN M
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
5.0
Customer did not leave a comment.
ROBERT S
Rating:
4.0
Customer did not leave a comment.
Keith K
Rating:
5.0
Customer did not leave a comment.
KENNETH D
Rating:
5.0
always a pleasure to deal with Stony Hill Hardware! Easy pick-up and return. No drama!
PIERO T
Rating:
5.0
Customer did not leave a comment.
BERNARD S
Rating:
5.0
Customer did not leave a comment.
THOMAS R
Rating:
5.0
Very friendly and helpful
JAMES W
Rating:
5.0
Excellent service, I recommend it to everyone
Giancarlo P
Rating:
5.0
The staff is fantastic, the truck was well maintained, very honest about the gas mileage, I already expected it cause I know trucks. Tires were balanced and no tires low on pressure. Brakes were great and not sketchy. Will definitely recommend and use them again. Thank you
FRANCESCA W
Rating:
1.0
Customer did not leave a comment.
JEYSON S
Rating:
5.0
Great Service, as always!! Thank You
ERIC S
Rating:
5.0
Customer did not leave a comment.
KEVIN H
Rating:
5.0
Customer did not leave a comment.
EDUARDO D
Rating:
5.0
Very friendly and helpful!!
RYAN C
Rating:
5.0
Everything was perfect! Thank you!
DIANA F
Rating:
3.0
Everything was good.
JUAN B
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
5.0
Customer did not leave a comment.
ROBERT J
Rating:
5.0
Very professional and thorough
Check in was quick and easy
Highly satisfied
