Everything went very smooth.
John H
Stony Hill Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethel, CT 06801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The family who run both this U-Haul center and a hardware store at the same are location are honest, hardworking folks with integrity. If any of them tell you something you can count on their word.
LOUIS VOwners are highly professional, supportive and great to work with.
herb kExcellent customer service. So convenient. Thank you!
ZACHARY DI rented a u-haul truck from Stony Hill Hardware that didn’t work. I asked a truck driver for help and he told me there was a serious problem with the front end that was causing the steering wheel to feel very loose and wobbly and also a problem with the transmission. Also, the truck had trash and other people’s belonging’s in it and when I told the owner of Stony Hill he said that it isn’t his problem or responsibility and that I would need to call U-haul’s 800# to prevent the truck from being rented to another person. He also said that U-Haul doesn’t require them to check trucks in between rentals so finding other people’s belongings and trash in the truck is common and also not his responsibility since that is a u-haul policy. I picked up the truck from a person at Stony Hill hardware (they gave me the keys) and assumed that they would provide clean trucks that are working but they do not. The owner of Stony Hill Hardware said I need to rent a truck directly from a u-haul store if you want to be sure the truck you rent works and doesn’t have other people’s belongings and trash in it. I hope that in the future Stony Hill Hardware will consider letting people know that before the rent u-haul trucks from them. It is especially frustrating that the only way to prevent Stony Hill Hardware from renting the same broken truck to other people is for me to call u-haul’s 800# and inform them of the problem myself.
JODIE M