The only drawback with this rental was the after hours pickup. It was not an easy process to do an online pickup. I think the process needs to be simplified and streamlined. There were a lot of processes that could have been completed prior to pickup. Uhaul did not communicate this enough.Nancy M.
Customer Reviews for Stuff n Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you so much for your great customer service as well as helping to take some of the stress out of an otherwise stressful move Vic and Joe!!KAY H.
This place was amazing , I had no problems and the staff was awesome.Laurie H. | Overall Experience
Office staff were awesome!!! Great experience with a great facility.Michelle C. | Overall Experience
Vic was very nice and helpful and I just down sized to a smaller unit so our things are still there I would not go anywhere else to store things.lauren l. | Overall Experience
Customer did not leave a comment.Keith J.
Will rent from this location again when needed.CHRIS P.
Vic was very knowledgeable & helpful!!Lisa A.
Customer did not leave a comment.Cameron O. | Overall Experience
Customer did not leave a comment.Jason R.
This was our second experience with Stuff N Storage and we were exceptionally pleased both times.Jody S. | Overall Experience
Really nice people at this location had my trailer ready and waiting and had me on my way in no time thanks BobRobert C.
Not one thing. Vic was so accommodating and easy to work with that when I need another Uhaul truck I'll go back to him!!!CHERRYL S.
Customer did not leave a comment.FRED R. | Overall Experience
Customer did not leave a comment.ROBERT L.
I was over charged for a truck and trailer rental. This location charged me in 2 separate transactions for the trailer and truck when if rented together on the same transaction it cheaper. I was over charged by about 30$William S.
Excellent service!SHONNA T. | Overall Experience
High five stuff n storage.JAMES R.
Customer did not leave a comment.Floyd B.
Vic was professional, friendly, and very helpful.JERRY S. | Overall Experience
Customer did not leave a comment.Eric D.
We did not meet the staff at this location as the truck was dropped off afterhours.Natasha R.
Customer did not leave a comment.Tyler S. | Overall Experience
Customer did not leave a comment.JOSE F. | Overall Experience
The staff at Stuff n' Storage was a pleasure to work with.LAURA B.
Customer did not leave a comment.JILL G. | Overall Experience
Vic is very friendly and explained everything well. This was my first time renting but will definitely be back.KRISTA G.
Customer did not leave a comment.TRAI T. | Overall Experience
Customer did not leave a comment.Chelsea C.
Both men who work at this facility went out of their way to make my moving experience much smoother and easier! The facility is new, very clean, and very convenient. I would highly recommend Stuff n Storage!SUSAN M. | Overall Experience
This location was great. However I had a lot of trouble with the reservation and had to go to two locations to pick up the trailer and had to escalate to traffic to keep from driving over two hours to get the trailer close to me. No communication from u-haul on the location change.Tim P.
My experience with the truck rental and the storage unit was the best I've ever had. Vick, the manager, was very helpful and accommodating. The storage unit was new and very clean and easy to get to. And it's very convenient to have the Uhaul truck on the premises ready to rent!SUSAN M.
5 Stars. Superb place to store stuff. I could not be happier with my experience here.Alan G. | Overall Experience
Customer did not leave a comment.Stephanie B.
Customer did not leave a comment.JON L.
Customer did not leave a comment.Bryan W.
Vic, has been a pleasure to work with and has always made a way to accommodate my storage as well as my truck rental needs. ThanksAlex A. | Overall Experience
We used the facility for several years, never had a problem never had a moisture issue or a payment issue. It was easy to access it anytime of day or night. I would definitely recommend this to friends and familyDAVID B. | Overall Experience
Interior of trailer had some sort of sticky, smelly substance near the front. Had to keep furniture away from the area. Also, store wasn't manned when I came in to return the trailer, even though it was during operating hours.Joseph D.
I have zero complaints with this location. Everyone is so friendly, even when its downpouring rain. Will absolutely continue to use this location for my uhaul needs! Thanks again!Maria S.
Staff is super friendly, units are clean and well maintained. I would definitely refer others!Bonnie W. | Overall Experience
The person working at this location was very helpful and nice.Bryan S.
We had our belongings in large climate controlled storage unit for over 2 1/2 years after our out of state move till we were able to finally find a house. We checked on our things off and on and everything at this facility was always wonderful. Always well maintained and office people were always polite and answered all our questions. We were very impressed up to the day we left. If we ever need to store things again we will certainly use them again. Secure and very clean.CHERYL H. | Overall Experience
Customer did not leave a comment.Helen P.
Customer did not leave a comment.Lewis H.
Customer did not leave a comment.George L.
Customer did not leave a comment.BUDDY M.
Great price! Very helpful and accommodating staff! Highly recommended this storage facility!!!Jacob P. | Overall Experience
Very nice office personnelAlice S. | Overall Experience
Customer did not leave a comment.Jacob L.
Customer did not leave a comment.David L.
We’d definitely recommend this facility for storage , and would use it again in the future . Vic is on top of it with great communication and answering any questions we had. Price was reasonable and we really appreciated the military discount . Units are regularly maintained. Thanks !MIKE L. | Overall Experience
Would highly recommend this facility. Vic is awesome and friendly and courteous. Location is great too.John C. | Overall Experience
Very nice people at this location.Jeffrey F.
Customer did not leave a comment.LONNIE W.
Everything was great, truck was ready to go on the scheduled time!Thiago A.
Customer did not leave a comment.Aaron A.
Customer did not leave a comment.Erik K.
Customer did not leave a comment.roger E.
Customer did not leave a comment.SUSAN M.
Customer did not leave a comment.Patrick K.
The proprietor of Stuff &Storage Is the most accommodating individual. However my interaction with a corporate level individual was way below satisfactory!William C.
Outstanding service. The gentleman went out of his way to accommodate us! I would highly recommend this location.Joseph W.
The drop off was easy and the person was extremely friendly and helpfulSimon C.
Customer did not leave a comment.Clark B.
Customer did not leave a comment.Jeremy A.
Customer did not leave a comment.John C.
Customer did not leave a comment.Robert P.
I rented a small box truck and the key was a pain. You couldn't put the key all the way in the ignition or it wouldn't turn. It's was annoying trying to play with the key to get it to work properly.Aja R.
Thank You!Patti W.
Customer did not leave a comment.Casey C.
Customer did not leave a comment.Debra T.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Brianna M.
Customer did not leave a comment.David M.
Customer did not leave a comment.KERI T.
Customer did not leave a comment.Megan T.
Again not the deop offs fault but the smell of dead rodents was unbearable. if I had more time I would have gone to a different place to rent my truck from. And I have a another cross stae line move coming up. Its unlikely that I will choose uhaul again. Steve owings 4046153477Steven O.
Customer did not leave a comment.Jeffrey C.
The owner was super nice and friendly.Todd T.
You charged me for gas when I dropped it off with the same amount it had when I picked it up .Jason N.
This location was great, however we only ended up here due to a mess up with another location. We reserved a 20" truck for 2 days. When we got there we were told that the truck was only available for 1 day, despite us telling them we needed it for two. Because of this we had to cancel our reservation and find another Uhaul location only to find out we could only get a 17" foot truck for the two days. This resulted in multiple additional trips, plus mileage adding time and money. Extremely unpleased with the overall experience.Christian G.
prompt and friendly service on the returnRichard J.
Small uhaul has tricky key ignition. It will probably get worse and leave someone stuck eventually trying to turn key to turn it on. Recommend replacing key turn assembly or repair pin issueEdward B.
Customer did not leave a comment.GREGORY N.
Great experience.Tony W.
Customer did not leave a comment.NATASHA S.
Customer did not leave a comment.Ann Marie B.
Customer did not leave a comment.Kevin M.
The facility was spotless and felt secure. I tip my hat to the very freindly and helpful staff.EUGENE P. | Overall Experience
Customer did not leave a comment.TOM D.
The gentleman who assisted me was very courteous and polite and took interest in what I was doing and where I was going.Brandon M.
Always friendly and helpfulJudy P. | Overall Experience
Great service with a smile. Love it!Michael P.
Vic at the storage facility when very helpful very nice and pleasant to talk to and work with us very well thank you very muchRAYMOND W. | Overall Experience
Office help always so helpful and everything is clean and convenientSUSIE M. | Overall Experience
Customer did not leave a comment.Joel S.
keep the gentleman who checked me in working there. helpful and courteousJoe B.
Vic is great to work with, very easy going. Clean facility.raymond W.
Vic is great. Easy to work with. Very patient & kind. We're 1st time renters & Vic made the process easy & comfortable.raymond W.
They were extremely nice. We ended up have to make an extra trip which cost more money. The card ended up not have that amount on it but they were great and worked with us so we could pay them. Very nice. Will use againJohnathon D.
Very clean. The property manager was extremely friendly and efficient.Privacy R. | First Impressions
Very courteous and professional.DENNA N.
Customer did not leave a comment.glenn S.
Ill never go anywhere else to rent a uhaul I will send everyone that ever needs a truck to go see him of course in range. Need to send him a ton more trucks. As an older gentleman he knew how to process everything so quickly and someone just bought the truck back 5 mins before I got there he closed out that sale and then started up my process, he never skipped a beat while I waited his personality made it a very pleasurable experience. Have no clue how the Uhaul company works, I do know for sure you need trucks where there going to make money, this would be a good location to add maybe at least 2 maybe 3 more.Matt K.
Great place to leave your stuff the manager was very helpful.Privacy R. | First Impressions
Customer did not leave a comment.Tony W.
I really enjoyed Vic, he is very pleasant.Alejandro A. | First Impressions
Customer did not leave a comment.Joel K.
Vic Hickman made this truck rental experience the best I have experienced.Joel K.
Customer did not leave a comment.LUIS B.
Customer did not leave a comment.BOB W.
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.Zachary G.
Vic was awesome and did an amazing job getting me set up and on my way.William S.
Customer did not leave a comment.Tibor B.
Short of driving the truck, loading and unload the furniture, I'd say Vic was awesome! Thanks for exceeding expectations!DENNIS P.
Great Customer Service!Mike G.
Customer did not leave a comment.Emily S.
Very professional, helpful and personable. Totally enjoyed the experience!MIKE L.
Customer did not leave a comment.DAVID A.
Customer did not leave a comment.Jeremy P.
The manager is very nice. He was extremely helpful. Facility is very clean too!Privacy R. | First Impressions
Customer did not leave a comment.dale L.
Customer did not leave a comment.Steve S.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.Henry G.
All was good.Gary M.
Truck ran well. The visor on the driver side was broken and would occasionally swing and hit you in the head.George N.
Facility is great except that the interior doors are too small to fit couch through easily like other facilitiesPrivacy R. | First Impressions
Great customer service. I was given a choice of units and shown how to access the facility.Privacy R. | First Impressions
Veronica Lance--great customer service experience! Registration was smooth. Only concern--lack of privacy for another customer as her credit card info/transaction was on speaker phone in the office.Privacy R. | First Impressions
Lance the manager was excellent and very helpful!Privacy R. | First Impressions
Staff is extremely friendly , look forward to doing business!Privacy R. | First Impressions
The guy that was helping me was very helpful and nice. The storage units look very nice and are very clean and safe.Privacy R. | First Impressions
Customer service was very knowledgeable and attentive to my requests.Privacy R. | First Impressions
Customer service and attention is always polite and accommodating.Privacy R. | First Impressions
The attention to my requests for a storage space was refreshing.Privacy R. | First Impressions
Very friendly and helpful. Easy to access.Privacy R. | First Impressions
The storage facility has gated security and cameras. They do not have labeled parking spots for trailers which can make drop off confusing since spots are assigned.Privacy R. | First Impressions
I am very happy with this location! Lance is very personable and efficient. This is my 2nd unit with them and I`ve been using them for about 4 years now.Privacy R. | First Impressions
Lance was very friendly, knowledgeale and helpful.Privacy R. | First Impressions
n/aPrivacy R. | First Impressions