The location was closed on mondays. Nobody there for the check out process. Had a low/flat tire that i was told i could repair/replace on my own and submit for refund later. Called 4 times to ask if i was going to pick up the trailer AFTER i had picked it up and was already charged for the trailer rental.James R.
Customer Reviews for The Prepper Depot & Military Surplus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't believe the starting mileage was correct. IN any case there is no way I went more than 296 miles. From Sylacauga, Al to Spanish Fort, Al. to Robertsdale, Al to Loxley, Al is not more than 296 miles. Something went wrong on your part. I am debating whether or not to contact Visa and have this investigated even though it is thirty something dollars we are talking about. I worked my ass off cleaning this vehicle up but that I know does not count. You need to do some rechecking on your mileage firgures.William M.
That was the worst truck I`ve ever rented from U Haul or anyone.Mark B.
Customer did not leave a comment.Theresa C.
The vehicle should have been properly inspected before sending me on the road with 5 year old tires. Had one of the tread caps come off while loaded. It could have been a lot worse and blew out being that the tire had fallen apart but still holding air.JASON K.