I ordered an appliance dolly and a utility dolly and didn't get them.
Derek S.
Customer Reviews for Top Of The Hill RV & Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rental drop-off location was closed when I returned the truck.
William H.You are awesome people
stacey j. | Overall ExperienceI have rented twice from them in the last year and they are amazing people. Helpful and always happy. Best storage unit I have ever rented.
Jamie H. | Overall ExperienceAwesome owner/staff! Process streamlined and simple!
Paul R.As soon as I pulled in to the parking lot I was directed where to park by the manager. I never had to get out of the truck! Very fiendly and courtious manager.
David L.Owner was very kind and helpful.
Jamie S.Was charged extra day because they closed early. Will never use this ripoff service again.
John S.Great service and people
KYNA D. | Overall ExperienceVery friendly, outstanding service
Patrick B. | Overall ExperienceVery friendly service during pick up and return. We highly recommend.
Jack S.Be more clear about drop off options through the app, informing customers how much they can save.
EVANDRO S.This was a great experience.
CHIPMON B.Jason was great! Notified us as soon as he had an opening in the new facility. Our storage was for short term and fit our needs perfectly! Bruce Schwab
Bruce S. | Overall ExperienceGood customer service and place was clean and organized. Best place in the area
Robert M. | Overall ExperienceWent out of their way to make sure I was taken care of.
BRUCE H.Super easy and nice
TENNY R.Very friendly with excellent customer service!
Bonita A.Jason at top of the hill was great I Will recommend them to everyone and Jennifer was a charm.
STEPHANIE G.Great gas mileage on the U-Haul we rented.
JAMES B.I was over charged and still haven't received my refund.
MICHAEL H.Everything is going good for me the rental is going good
Keith L.Don't charge someone twice. Got charged when I got it and then again when I dropped off
BRIANNA Y.Quick and easy. Very friendly . This location will be where I go for all of my future uhaul rentals
ALEXIS H.We are very satisfied with the facility, the staff were always so kind and helpful. I felt very safe in leaving my fifth wheel there. I would absolutely recommend it to a friend.
Steven A. | Overall ExperienceGreat customer svs.
SUSAN W.One phone call and deal was ready when I got there. Got key and went back later for truck m. Thanks Jason and Top of the Hill, great customer service!
DWAYNE H.Jason very nice and helpful
GARY C.Very courteous and efficient! It is not often these days anymore that you get an honest to goodness lovely customer service experience! This place checked all the boxes and then some!
DAVID W.These guys have helped me multiple times. The owner remembered me even after a year between uhaul rentals. It is a family owned business, and his son is learning the ropes at a very young age. I would recommend renting from them to anyone.
STANFORD T.Everything was too the Tee 👍
PHILLIP P.Prompt, courteous service. Office and equipment were very clean. Pleasant experience. Highly recommend.
BARBARA BURDETT W.The person running this location was well informed and I lighted us on how system works
Mark H.Perfect rental transaction and great staff
Thomas M.Stan gave great customer service........
Heather M.Every thing was great
Gary H.Keep up the good work - this is my second experience with this location, and my movers rented from them too per my recommendation. Great people.
GERALD F.Everyone was so nice and helpful.
Michelle M.Top of the Hill has nothing that needs improvement. You couldn't ask for folks who do everything in their power to accomodate your needs/requests.
Donny O.Nothing this was a easy and perfect experience
Dayna L.Excellent service and customer support
ARTHUR L.Wonderful staff.
Angela J.Verry frenly. And helpful. Nice people there
Mike P.The staff was very friendly. I was able to get in, and out quickly.
SHARON M.Having leased both U-Haul trucks & trailers, as well as a storage facility from Top of the Hill, I can say without reservation this facility is top notch and folks who work there are extremely professional & helpful. If I could give additional stars for all above, it would be a thousand!
Donny O.It s almost regrettable that I only have 1 more load to move. Top of the Hill is by far the best of the best when it comes to the professionalism of the folks who own it and work there.
Donny O.nothing
David J.Great professional customer service. Very customer oriented folks. Awesome storage facilities also.
Donny O.Great customer service
marie R.I cannot think of a thing to "improve" this location. The people are very professional, kind and help in any way possible. I've moved/stored goods many times over the years. Top of the Hill is second to none in my opinion.
DONNY O.Very professional and courteous and polite.
David G.Great people
Gary H.Don't change a thing! The staff at Top Of The Hill are absolutely amazing! Customer service beyond all expectations, every time.
Chris L.Best Customer service friendly and fast!!
Mandi N.Great customer service at this location (Top Of the Hill). I've moved many times using U-Haul. These folks are at the top of the list.
DONNY O.I did not get the trailer I wanted and the man my wife talked to on the phone was rude ??
Charles W.Great
Gary H.wound up with less miles
Ricki B.Great people
Gary H.The customer service was excellent. We were in need of a small trailer to transport some items and we were given great service. The trailer itself was fairly old, and appeared to have seen it's better days. However, we were grateful that the trailer was available and effective for what we needed.
Robert W.Excellent service as usual
Patrick W.