😃 WELL! FOR THE NEXT CUSTOMER AND YOU CAN MAKE SURE THAT ALL VEHICLES ARE FULL OF GAS, BECAUSE ALTHOUGH ME AND MRS. CURGES JUST HAD A WONDERFUL TIME, YOU GUYS GAVE US A TRUCK THAT WAS ON E, AND THEN LEAVING THE BE SECURE WE HAD TO FILL IT UP WITH FOR $45 FOR OUR START NOW! AT THAT POINT ONE CAN FEEL CHEATED! 🤔❓🤔❓🤔❓ BECAUSE YOU PAY ALL THE MONEY THAT YOU HAVE TO PAY WITH YOUR CARD TO GET THE VEHICLE, BUT THEN THE VEHICLES EMPTY MAKING YOU HAVE TO PAY MORE MONEY FOR GAS BECAUSE OF YOUR IMPORTANT NEED, WHICH ARE IMPORTANTLY WAS EMPTYING SEVEN FLOORS OF FURNITURE BETWEEN STUFF WE'RE KEEPING, BETWEEN STUFF THAT WENT TO STORAGE, IN BETWEEN STUFF THAT WAS JUST GIVING AWAY AND TAKING THE PEOPLE'S HOUSE IN THE PROCESS TESTING THAT THEN THAT'S MAKE A JUMP FILE, SO THAT'S HOW WE GOT RID OF THE STUFF, 😃💕❤️💜🙂👌🧕🙋 BUT OTHER THAN THAT YES WE WOULD RECOMMEND YOU GUYS AS WE'VE BEEN DOING OVER THE YEARS OF VARIOUS U-HAUL TO FAMILY FRIENDS AND NEIGHBORS OVER THE YEARS, BUT YOU GUYS WERE TRULY GOOD AND BEAUTIFUL WITH YOU AND YOU HELPED US TO GET ALL OUR STUFF AND GET OUR STUFF TO OTHER PEOPLE AS WELL AS ME SAFELY SECURE ME COMPARING WORDS HOUSE IN HOME AND COMFORT. 💯✨💯✨💯✨💯✨💯✨💯✨💯✨💯✨💯🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 THANK YOU THE CURGES FAMILY.
dorian c
Customer Reviews for 1201 Oil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner guy is ALWAYS friendly, helpful and professional! I often receive great service from this particular U-Haul location.
YOLANDA LDon’t rent from that location
Vincent LNo issues with the truck nor the location
PAUL GWhen someone requests an all day rental explained that your location doesn't consider that means next day returns
Dashawn FThis gas station is giving a very stepmotherly treatment to UHaul customers. It does not seem to be a priority for the attendants. The place is not clean, there is one attendant who appears to be wearing several hats. This is a bad location for UHaul customers to go for any rental.
Buphinder SI wasn’t reimbursed for the extra gas that I left in the truck. Other than that, I would go there again.
Pamela WTruck was dirty and still had boxes on it
Diamonds BIf I could give 0 stars I would. The worst all around experience I have ever had using Uhaul and I have used them quite a bit over the years. No customer service skills at all, no information give or assistance given. I had to call corporate office to resolve my issues with this location. The corporate office was very nice and understanding and resolved by issues within hours. I will never return to this location, their dealer license needs to be revoked. Please choose another location even if it is further away!!!!
Bridget HFix the back gate/door
Melissa BThere was no gas. They declined to put atleast a quarter tank in the truck but thankful I bought a couple dollars with me or I would've been messed up. Other than that truck was ready, debris free, My mileage cost a total of 36.00 including the rental. 15 extra if you add their insurance. This was for 13 miles so keep in mind it's 0.99 plus the 1.00 environmental fee and taxes. Thank you for your services!
Britney BStaff was very kind and helpful.
ANESIA MThe process was simple and fast
LYONEL PExcellent service
Brett KVery professional and courteous experience. The attendant was therou and patient explaining the attachments and the interior cab. I was very pleased with the service.
James WNot ce people
Valencia JNo customer service skills not friendly at all
Niela PThank you for your exceptional customer service. It was a pleasure to work with you on getting my last minute request and changes to reservations. We will be utilizing your services again if and when needed. Much success to you.
Tina KI would recommend this location over any other! Great service.
tashawna jThanks
Dorothea HThey over charged me one day and I over charged me for gas
Michael LThey were great... fast and easy.
Monika TGreat customer service
Javon SI left the station with oil light on and no gas cap. It was reported prior to pulling off but told by representative that it was okay. It was not until I wanted to change lanes on the freeway that I realized both outside mirrors wasn't staying in place. My 9 year old grandson had to navigate the right side of the truck for me. What a safety hazard!
Cornelis SMake Sure The Truck Maintenance Is Up To Date . The Brake Light , Engine Light , As Well As The Low Tire Pressure Light Was On . The Back Of The Truck Was Filthy , It Was A Loud Beeping Noise The Whole Ride It Gave Me A Headache . And To Top It Off , They Charged My Card An Extra 30 Dollars And Didnt Tell Me
Laporsha GBetter tailgate locks on the back of the truck.
Ronnie BGod forsaken location. Pot holes size if grand canyon and just filth with no space for parking.
john mThe worker at the store Omar cursed at me and called out of my name. Over charged me and was very disrespectful and unprofessional.
Jazzmen BThis location needs better customer service from the owner. He was not polite
James MTruck seemed to needs shocks or something there was a hard banging in the back of the truck over even the smallest bumps on the road. Other than that good experience and customer service at that location.
Chris PKeep being nice an polite as you are at Mobil an you'll go very far
Donnella TThe inside of the U-Haul Was absolutely filthy. It took me around 10 minutes just to remove all of the trash. In addition, when I started up the vehicle, the Check Engine Light was on. I went back in and informed the clerk and he told me that he knew the light was on. First off, the vehicle probably should not be re Ted out of that light is on. Second, he should’ve told me that prior to me even getting in it.
Abigail KThe guy was professional, personable and a nice guy! Would go back! Maybe this coming weekend.
joselyn mThey didn’t tell me how many miles I had so I went over the limit they didn’t have any 2 wheelers and was not very knowledgeable
Barbara MI needed to be accomodated at the last minute and this location was there. The vehicle was clean and very well maintained… This is my go to.
hyeishia cReservation should be made much easier I had to call in when I went there the guy said all the trucks was reserved but overall things went smoothly
Jason WThe truck's "check engine" light was on the entire time, but there were no noticeable performance issues. The android U-Haul app has a link to the pick up location, but both Waze and Google maps, led us to a location over one mile away. The above address of 1201 E 185th Street is correct, but that is not where the app had us going to. If people cannot locate the trucks, U-Haul will lose rental customers.
leon mOmar was awesome. He assured I had a clean, full, and completely operable truck. Sincere thanks.
hyeishia cThe truck was dirty inside and it leak fuild it was not acceptable and I would like refund 😭😔 and no information was giving to me about the mileage and gas when I picked up the Truck and I will not use U Haul again and I will not refer anyone to your COMPANY. I WILL BE MAKING A COMPLAINT TO SOMEONE ABOUT MY EXPERIENCE.
Kyle MTruck was muddy and slippery through out whole truck
Shakiesha NCustomer service, clean U-Haul and better running vehicle (check engine light on)
Niela PTruck was damaged on body, really no big deal. However, I was charged for gas when gas was replaced on upon returning the truck. Other charges were appied totaling $17.55 on top of original quote. If I replaced the fuel used, why am I charged fuel fee of $9.00 and all the extra charges totaling $17.55?
Nancy CThe workers there were rude, tried extending for another day and was told I never called. Paid almost 200$ for 2 days for no reason
abdallah hTruck was dirty. The check engine light was on. The truck kept stopping. Act like it didn’t. Want to switch gear
raven mI’ve rented a lot of trucks and I’ll never go back here. First they don’t actually check you in there, they call someone on a cell phone in between customers and are rude. The truck was not swept out when we got it. Good luck getting through the parking lot, it’s more like sink holes than pot holes.
ARTHUR Ccustomer service was excellent
jim pVery nice young men trucks clean every thing went smoothly
Odetta J