This location is a total mess. The service is totally unprofessional. The location is not safe at all. To complete the check in the gas station clerk pulled up an empty paper and asked wrote down all the info. She had no idea about how to do check ins. Then she called someone to confirm the rental and go over all the info that I already provided. I rented the truck until 4 pm. But they forced me to bring it back at 3 pm. And they stated that they will charge late fee if I don't come on time. It is a total disaster. I will definitely not pick any truck from Uhaul again since they work with those unprofessional people with locations that have no safety whatsoever. Never ever again Uhaul.
Moving Truck Rental in Cleveland, OH at 1201 Oil
Moving to or from Cleveland, OH 44119? Get FREE truck rental rate quotes at 1201 Oil.
Get FREE moving truck, pickup truck and cargo van rental quotes at 1201 Oil
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland, OH.
Cargo vans and pickup truck rentals in Cleveland, OH
U-Haul cargo van rentals and pickup trucks in Cleveland, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland, OH 44119. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The interior wasn't spotless but I am used to that. It was tidy. The oil light was on and I was assured that that was in the system - a little unnerving, though. For me, the location was perfect and pick-up was easy.
The person to give out the uhaul was not present. The gas station cashier had to call him and run everything over the phone. I also reserved a utility dolly, they did not have any supplies or equipment. When returning the vehicle the person still was not present. The cashier took down my info without even verifying that it was correct. And then my card was charged way over the amount. When I called he said oh well it was out of his hands and hung up. Would not recommend.
I was very dissatisfied with the service and the location. I would like a manager to call me .
Everything went extremely smooth very very satisfied
Totally on point, I would for sure do it agian,if needed for my business.
Truck with dirty when I picked it up I call and tried to its thin my rental one more day they told me that I was going to be charge late fees and other fees would not let me extend rental them when I get there hour late they charged me for 1 day extra anyway terrible Experience the clerks inside of the gas station told me I was supposed to take a picture of the inside of the truck what mileage I did not know this ahead of time lazy workers just not a great place to rent Au haul I would go to our store next time I pay too much money to be treated like this
I will be back to rent the truck in a couple of weeks. This is the best location the truck was a big nice size and the price was great.
Terrible. Receptionist was unprofessional and on Instagram while I stood there. The truck was filthy. With Covid-19 going on they could have at least cleaned the truck.
Was unorganized! Truck was very dirty.
Truck didn't work properly, My foot was being BURNED trying to drive this thing, I missed my appointment and they still are trying to charge me! Never again from this ghetto place!
I arrived at 8:45 for my 9:00 reservation and the lady behind the counter said she didn't know anything about my reservation I pulled up my confirmation and then she said let me call him and was giving out my credit card number and other info over the phone then after about 25 minutes of me waiting in a hot store with no air and it was 95Â° outside I finally got the Uhaul when I got on the freeway it was putting and it was a few lights on on the dash and at 12:30 I get a bank notification that they charged my card again so I called where I picked the truck up from and the same lady who knew nothing answered and I explained to her that I was charged again and she said let me tell him who is him idk but he said I wasn't so he then tell me that if I was I need to call Uhaul and I told him I didn't get the truck from Uhaul I got it from him I ended up having to call Uhaul and after being on hold close to a hour still nothing I returned the truck and still didn't get my money back from the second charge I will never use Uhaul again
I have had a good experience with U-Haul.untill Thursday 7/2/20 .....9:00am reservation...at east 18604 st.claire ave. I had a schedule to keep.for 9:00.am I called.No one showwd up to open up.i waited for 25 minute The company could find the guy who works their.first bad experience with U-Haul.
The only complaint I have is that I did not feel the truck was very safe once I got on the freeway and I would hit the brakes the truck would start to slide I don't know if the tires were bad or if the weather was just raining but I did not feel really safe in the truck and also it sounds like the transmission was pulling but other than that I would recommend that loacation it was quick and easy and I think the price was pretty fair
After completing the pick up process, and getting vehicle to destination, I realized it was nasty in both sections of the truck. I had to have the movers put my stuff in a nasty cab. In addition there was layers of ashes and dirt all on the interior. It began to rain, and from the rusted front windshield in came rain all over the passenger side. When asked for discount because of issues, I was told to go to uhaul websites to complain. Not a good experience.
Service was great,truck was dirty and poorly maintained. Swerving all over the road.
The truck must have been one of the first trucks ever bought. The truck had so much play in the steering wheel I feared for my life driving it. With this Covid-19 the truck was nasty and had a coffee mug left from the last person so they are not cleaning after usuals. The guy in there was really nice and helpful. The parking lot had big holes in it.
rental process was quick. truck check engine light was on.
The van had an order and the two dollies I reserved were not available.
Nothing Everything Was Excellent Thank You ????
Have a dollie for the truck. Pay more than enough to cover the dollie. Other than that good service. Thanks
Better process with mobile pickup
You guys are great! Thank you