Customer did not leave a comment.martin K.
Customer Reviews for 123 Lock & Key
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very clean and near operation. Adam was very professional and courteous. I look forward to using their services in the future.Noel V.
The office was uncomfortably hot. The person manning the counter was fantastic though.Ken A.
Customer did not leave a comment.Carl S.
Customer did not leave a comment.DAVID P.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Tammy H.
Fix your website.Kenneth P.
Customer did not leave a comment.Stefan S.
Customer did not leave a comment.Quanda P.
Excellent, I really have no recommendationsDavid K.
Customer did not leave a comment.David Eric A.
Very nice people!ANNETTE C.
Honestly is a high value with me and that was not the case on this rental. At the counter I was told the rental comes to about $38 and some change. This was to have added taxes. In a hurry I left and when I returned the trailer the cost was $79 and change. I will not again rent anything from Uhaul again. The person at the rental could not explain why the large difference. YOU OWE IT TO EACH CUSTOMER TO BE HONEST ON THE PRICE. Again very disappointed as I have used this company many times without this happening.Ronald W.
Customer did not leave a comment.Tyler R.
Called ahead to see if anything was available to use and be dropped off at another location. Taken care of immediately when we arrived, and the return location was noted, but could be open for any location. This made it very flexible in our schedule. Appreciated the service and open end contract.Eddie G.
Customer did not leave a comment.Jay L.
Customer did not leave a comment.DAVID B.
The drop off location offered great customer service a friendly attitude and generally cared about your experience.Michael M.
They had trouble getting the software to work properly This was not their error but a problem with the software... your network people need to address this issue... a lot of customers aren't as forgiving as I amJerry R.