Customer Reviews for 16 Cents 3 Shoes & 5 Socks
(U-Haul Neighborhood Dealer)

Rating:

5.0

Uhaul has always been there for us. We had a sudden need and appreciate being able to get a truck one-way quickly.

Rating:

2.0

The process of checking in and checking out was very difficult. I have used the actual uhaul business site before(not pick up zone) and it was easy. Thankfully I had my friend with me and for some reason it worked on her phone. If not for that I wouldn't have been able to do it. Won't do that again.

Rating:

5.0

Service was fast, friendly and convenient.

Rating:

5.0

Good for drop off, but only saw one other truck. ALMOST bought more furniture while returning the truck!

Rating:

5.0

Easy after hours drop off.

Rating:

5.0

I did everything online so I didn't have to contact a representative. I also did not have to use the store associate for my check out or my check in. It was a great experience overall and I had no problems.

Rating:

5.0

Dave was very kind and helpful.

Rating:

5.0

I bought a coffee table from them.

Rating:

5.0

Everything is ok

Rating:

3.0

The business was closed when I dropped off the U-haul truck.

Rating:

4.0

Send text message with instructions for return of rental. Received mine three hours after I'd already returned the rental

Rating:

1.0

Truck was a little beat up but that didn't really matter. Charged me for furniture pads which I didn't get, ask for it want. Didn't seem to give a shit they overcharged me and the hold time for the 1 800 number are ridiculous

Rating:

3.0

Ensure that when the customer is told to initial a box, they explain it is for the condition of the truck, not that I paid for insurance. Make sure the truck has working AC and that the doghouse is insulated and not burning hot when being driven farther than 10 miles.

Rating:

5.0

This site is spot on!!!!

Rating:

5.0

Super friendly and very helpful ! No issues thanks

Rating:

2.0

The man was very rude. Never would I recommend that location

Rating:

5.0

Thanks guys for your help We appreciate all your help.

Rating:

5.0

The truck was a bit muddy when I got it. These things happen.

Rating:

2.0

Provider had no answers just excuses, Poor Service I will never recommend this location. Also, never told me about the free 30 storage rental after a one way rental.

Rating:

5.0

I was pleasantly surprised. It's been awhile since i rented a UHaul truck and wasn't aware of this location in Spokane. It was extremely convenient for where I was workging. Tim and Dave were excellent to work with. Quality and value of the truck rental were excellent. I used them for two different jobs this past week and will probably need to use them again in the near future.

Rating:

4.0

Better lighting in parking area.

Rating:

3.0

Have truck that are maintain. Do not have gas tank cracks.

Rating:

3.0

After hours. The turn in instructions weren't clear. Thought I needed to use electronic check in. Texting with a rep got me sorted out. Took a lot of my time.

Rating:

5.0

Returning the truck the computer thought I was a day late but our rental agent was wonderful! He made some calls and got it all straighten out. I compared prices with other companies & Uhaul was by far the best. Easy, affordable insurance, great rates, good equipment, easy pick up & return and unsurpassed customer service! I highly recommend them. Thank you again Uhaul, you guys ROCK!!!!!!

Rating:

5.0

Everyone at this location were very friendly and accommodating. I guess the only thing was I had to pick up the truck at a different location than the one I reserved on line. But that is not uhauls fault. Sometimes you just don't know if the truck will be returned on time.