Customer Reviews for 1st Choice Appliance Store
(U-Haul Neighborhood Dealer)

35 reviews

8801 FM 1976   Converse, TX 78109

(210) 767-2175

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 8:30 am - 12:30 pm

Services at this Location:

Contact Us

(210) 767-2175

8801 FM 1976
Converse, TX 78109

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 8:30 am - 12:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JACOB A. 
Rating:
5.0

The crew at that location was very helpful also gave us a quick lesson how to strap our vehicle down and also pull out the ramps. The equipment was very clean and it has new tires really enjoyed that. Thumbs up for 1st choice appliance store

TUCKER K. 
Rating:
5.0

Offer hitches/supplies for sale

ANDREW D. 
Rating:
5.0

Staff was excellent, friendly and efficient. Got a deal on a fridge there as well,since we had the truck.

MARK ALLEN F. 
Rating:
5.0

Customer did not leave a comment.

RONALD A. 
Rating:
4.0

Customer service was excellent. I think it was the owner who helped and was helpful and friendly.

Jeff C. 
Rating:
4.0

Service was good but the business it was in was busy so you have to wait for the one person.

SCOTT DAVID W. 
Rating:
3.0

Customer did not leave a comment.

cesar V. 
Rating:
5.0

Friendly staff. Very helpful.

Richard O. 
Rating:
5.0

Professional and quick service

Timara T. 
Rating:
5.0

Nothing, everything went very well, will rent from this place again.

Diana A. 
Rating:
1.0

Better timely service for when you alls UHUAL break down unexpectedly.

DEANDRE T. 
Rating:
5.0

Amazing service and excellent place to do all my U-Haul business as well as shopping.

Sunshine H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

RAY C. 
Rating:
2.0

So the man that helped me was what I thought pretty cool he gave me his number and to call when I was turning the truck in. I am active duty getting ready to pcs I rented the truck on 09/21/2021 to get the things out of my home. I was going to rent again sense I have been using Uhaul for over 17 years. So I got the truck on the 09/21/21, I called him on his cell which I can prove and told him I was turning the truck in which was on 09/22/21 around 9 pm. At 3:15 09/23/2021 I get a email receipt for 193.50. I was charged for 3 days and some extra fees because he did not log the truck in until after 3:00 pm when the truck was due back at 2:30 but had been there sense the night before. He then tells me I forgot to check the truck in but all he told me to do was turn the keys in and he would take care of the rest in the a.m. Wow. Oh well for the 3-26 foot trucks I will need for my pcs move.

MARWIN B. 
Rating:
3.0

Know for next time to tell the customer that they do not get credited for days that the trailer is returned early. The days are set to a fixed amount and does not account for people that drive straight through.

BENJAMIN R. 
Rating:
5.0

Very friendly and helpful, I will use them again for all of my Uhaul needs.

christopher T. 
Rating:
5.0

The Uhaul representative at this location is an excellant customer service person. I highly recommend Chris and his wife as Uhauls best

DARRELL H. 
Rating:
3.0

I was charged an equipment fee and I have no idea why. She tried to blame some existing scratches on us, but very fortunately my husband took photos before moving the truck upon pickup. This experience has not been pleasant, on pickup nor drop off.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

JOSE Z. 
Rating:
5.0

Customer did not leave a comment.

Carrie E. 
Rating:
2.0

give more info on price range, and how to return.

Angelina C. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
3.0

Customer did not leave a comment.

AMANDA S. 
Rating:
5.0

Keep hiring excellent, knowledgeable, staff that has a customer service mindset...like the two young men who helped me with my truck.

Craig E. 
Rating:
3.0

The dispatching site and renter needs to do a thorough inspection on the vehicle prior to allowing the truck off the lot. We were allowed to leave with the 2- passenger side tires being bald resulting in blown tires going 60mph.

THEODORE P. 
Rating:
5.0

Customer did not leave a comment.

DAWN W. 
Rating:
5.0

Nothing. The service at this location is exceptional! Everyone is kind, patient, and detail oriented. It's the best service I've received renting a vehicle yet.

Dustin G. 
Rating:
4.0

After hours drop off telephone customer service was hard to get through

XAVIER M. 
Rating:
5.0

Customer did not leave a comment.

LUIS M. 
Rating:
5.0

Customer did not leave a comment.

CANDI M. 
Rating:
1.0

The trailer I reserved was NOT there I had to get a smaller one. Some how the process took 40 minutes with me being the only customer. I bought a new house the same day and this Is the part of the day that gave me a headache

BENJAMIN B. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Chris is top notch and we very helpful.

CHRISTOPHER W. 
No reviews have been submitted for this location.

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