Customer Reviews for 1st Choice Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 1st Choice Towing

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Benji N.
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Customer did not leave a comment.

Earl H.
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Customer did not leave a comment.

Cheryl P.
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Staff were very helpful.

David S.
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Customer did not leave a comment.

Darley E.
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Na

Willingham N.
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Mary S.
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The lock box was located out at the street. We walked all around the building looking for it

Rene F.
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Customer did not leave a comment.

donald B.
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kenneth C.
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The staff at First Choice Towing was very helpful and they were right on time to get me registered.... The 26ft truck was really nice and it was low mileage.... And all functions were working and functional... There are other UHaul agents in my area but I have ascertained that I'll prefer dealing with First Choice in the future.

Gary M.
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Great customer service and very cordial!! No problems😜

Aallyah S.
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Train the staff before putting them on there own. The women had a nasty attitude that serviced me at the desk. It was me and a friend of mine who was in the Uhaul however, only I could drive so I pulled my car close to the junk cars and I pulled off in the Uhaul. I get 7 minutes down the road picking up my furniture and she's blowing my friend phone up saying I had to move my car asap with an attitude. So not only am I adding miles to the Uhaul that I didn't need if I didn't half to go back for a small Kia Soul that was out of their way but I'm wasting time. Not to mention a few hours earlier it was a mixup with a later reservation I made. She didn't tell me when the people before me supposed to brung the truck back so I could know when it would be back all she stated was it has not been brung back.

Hubert S.
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All went easy and well.

Kenny S.
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Customer did not leave a comment.

PAMELA M.
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DONALD R.
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Customer service was top notch. Equipment was ready when I arrived. Great experience.

Danielle A.
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I had to call the business due to a large discrepancy with the mileage on the truck at pickup. I took pictures to have as evidence. I have been overcharged due to this. I contacted the place that I picked up the truck Friday evening and made the representative aware of the mileage discrepancy whom stated she would notate it in the system which evidently didn't happen because once again I was charged $400 more than what I should've been. The guy was a jerk that answered the phone and wouldn't allow me to explain. The mileage he read off to me isn't what is even on the Uhaul truck. But that's a typical man... he's right your wrong.

Don T.
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Way too many emails.

Don T.
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WAY TO MANY EMAILS FROM U-HAUL.. AFTER I HAD DELETED A COUPLE BECAUSE THEY WERE REDUNDANT, I RECEIVED FIVE MORE!!!! I don't need my email inbox blown up with more than 7 emails over an in person rental. DO BETTER!

Marcia B.
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The person waiting on customers is very friendly.

Jonathan M.
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Customer did not leave a comment.

Nisit S.
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Great professional people. Very friendly and took time to explain everything on the truck. I would definitely recommend them and would use them next time I need to rent anything uhaul. Thank you!!!

Rose L.
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Thanks

teresa M.
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Keep your people smiling

Hope N.
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Customer did not leave a comment.

Leonardo R.
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Quick and simple especially with online check in.

KRISTI R.
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Customer did not leave a comment.

Roger P.
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Yvonne L.
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The location is under construction, but still helpful.

Rhonda L.
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Customer did not leave a comment.

terry G.
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the receptionist was very helpful. The employees were great in getting the trailer hooked up. pleasant experience.

DARSHAKKUMAR B.
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Customer did not leave a comment.

Jane S.
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I can't think of a thing. I have never been treated any better. They went out of their way to help us. They checked on us that morning to make sure we had good directions to the location as we were coming from out of town to pick up the truck. Very professional and helpful. Great location

LeeAnne B.
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The U-Haul computer system was slow on the day of my pick up. The men there do not seem to have respect for Ms. Faye

LOUTRINA H.
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Customer did not leave a comment.

Donna H.
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John F.
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Angela B.
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Love it, great clean, and very easy thank you......????????????????????????????????????????

Timothy H.
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Changed my reservation and added more money than what I reserved also changed my drop off location

Ingrid B.
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No one was there to assist and drop off point was very muddy.

Philip S.
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These folks were very accommodating and helpful. Great customer service they should teach the people in NY how to take care of customers. This is what i expect for customer service!!! Thank you.

WILLIAM B.
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Customer did not leave a comment.

Lavirsa S.
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Ensure that when a customer reserve a uhaul, they don't get the runaround to pick it up.

Kenneth O.
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Faye was the nicest person to deal with. She made the nasty task that I needed a trailer for much more bearable.

jennifer L.
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the drop off site was easy to access and the owner was very helpful .

Melanie H.
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Customer did not leave a comment.

Curt W.
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Muddy parking lot

Donald M.
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Customer did not leave a comment.

JOHN W.
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Donna F.
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It was less about the location and more about the overall experience. In the future we will do all we can to avoid using UHaul.

Nina S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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