Customer Reviews for 24 7 Rental & Storage
(U-Haul Neighborhood Dealer)

495 reviews

505 12th St SE   Watford City, ND 58854

(701) 842-4323

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 9 am - 1 pm

Special Operating Hours

  • 4/14/2021: 8:30 am - 11:00 am

Services at this Location:

Contact Us

(701) 842-4323

505 12th St SE
Watford City, ND 58854

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 9 am - 1 pm

Special Operating Hours

  • 4/14/2021: 8:30 am - 11:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Annie G. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
4.0

Customer did not leave a comment.

Palen H. 
Rating:
1.0

Guy was rude, not helpful.

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

ARLO M. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
4.0

Customer did not leave a comment.

Daryl A. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

N/A

Mathew C. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Recommend because it's the only rental facility within 40 miles of watford city. The guy that runs it was rude and had no clue how to even get my card to swipe for payment. It took over an hour just to pick up the truck.

MARK E. 
Rating:
5.0

Customer did not leave a comment.

CRAIG A. 
Rating:
5.0

Customer did not leave a comment.

phillip B. 
Rating:
3.0

Customer did not leave a comment.

Deborah F. 
Rating:
3.0

Operator was extremely rude.

Sean L. 
Rating:
4.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Great job!

George L. 
Rating:
2.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

Customer did not leave a comment.

Taylor C. 
Rating:
5.0

Free blanket rentals??

Christopher P. 
Rating:
5.0

Always a straightforward experience maybe the truck was a little under 7/8 and no cruise but the uhaul replacement will make the gas and standard experience better

Daniel P. 
Rating:
3.0

When customers request certain trucks and trailers weeks in advanced not to have them located in different cities. It was challenging to pick up the truck and trailer.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
3.0

My only complaint on the pick up location is that I had to drive 30 miles out of my way from where I originally set up the pick up location for. I was supposed to pick up in Sidney, MT, but ended up having to drive to Watford City, ND instead.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Christy M. 
Rating:
5.0

Customer did not leave a comment.

Matt A. 
Rating:
3.0

This was way too expensive for a couple of hours.

Kimberly C. 
Rating:
3.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

kevin H. 
Rating:
3.0

Customer did not leave a comment.

Amber P. 
Rating:
3.0

Customer did not leave a comment.

Aishya R. 
Rating:
2.0

Unfriendly, unhelpful.

Henry K. 
Rating:
5.0

Customer did not leave a comment.

Emery I. 
Rating:
5.0

Customer did not leave a comment.

Brandie G. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Steacy T. 
Rating:
3.0

Customer did not leave a comment.

Logan F. 
Rating:
3.0

Customer did not leave a comment.

Suzanne B. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
2.0

Dont appreciate working for a company if customers are to use 24/7 should get a discount. The locations office was very cramped. What was the point in filling out all of the information just for the uhaul associate to ask it all over again. Lastly want better fuel economy install cruise control. However once the website operated correctly was a well laid out process. Clean and decent vehicle did notice the engine oil was about do for a service.

Andrew N. 
Rating:
5.0

The gentleman who helped us was awesome

Randy W. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

tom M. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
1.0

Customer did not leave a comment.

Celisia M. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Nolan T S. 
Rating:
2.0

It would have been nice if the trailer had been cleaned or even sprayed off. The exterior was filthy dirty. This location is the only choice for uhaul rentals in Watford City, ND.

William Joel D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Improved signage, larger facility

Joshua R. 
Rating:
5.0

Rich was personable, quick and efficient.

Lloyd T. 
Rating:
5.0

Customer did not leave a comment.

Kandie B. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

The owner was very friendly and quick at completing our paperwork. He helped my husband connect the trailer before we left and made drop off a breeze!

Max K. 
Rating:
3.0

Customer did not leave a comment.

Nancy V. 
Rating:
5.0

Customer did not leave a comment.

Karl B. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
3.0

The place looked a little bit rundown, but we didn't have any problems dropping off our rental.

Joshua C. 
Rating:
3.0

Customer did not leave a comment.

Nancy V. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Easy!

Maryann S. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

robert G. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
4.0

Customer did not leave a comment.

Curtis H. 
Rating:
4.0

Bathroom at remote locations.

Jon T. 
Rating:
5.0

Customer did not leave a comment.

Rob R. 
Rating:
3.0

Customer did not leave a comment.

Arturo E. 
Rating:
5.0

Customer did not leave a comment.

Tommie D. 
Rating:
5.0

Told him my concerns with the truck and he said he would get it dealt with immediately.

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

Jenay B. 
Rating:
4.0

The employee did not record the return of the trailer, not remember the customer encounter. We were almost charged for 2 more days!

James G. 
Rating:
5.0

Customer did not leave a comment.

fred B. 
Rating:
5.0

Customer did not leave a comment.

Tina M. 
Rating:
3.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

Customer did not leave a comment.

Marshall S. 
Rating:
5.0

Customer did not leave a comment.

Stacey N. 
Rating:
5.0

Customer did not leave a comment.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

Tiffanie G. 
Rating:
5.0

Customer did not leave a comment.

Jonathan R. 
Rating:
4.0

Customer did not leave a comment.

Nancy V. 
Rating:
5.0

Quick and easy

DIANE W. 
Rating:
5.0

Have the hitch at the ball changed , so you can actually put a pad lock on it , I didn't feal safe with no way to lock it on, so no one could steal it !.

Tony G. 
Rating:
5.0

Customer did not leave a comment.

Reinaldo S. 
Rating:
5.0

System in N.C. said there was no UHaul place in Watford

Priscilla W. 
Rating:
3.0

Customer did not leave a comment.

Miroslav Z. 
Rating:
5.0

Customer did not leave a comment.

RON H. 
Rating:
5.0

Customer did not leave a comment.

nick D. 
Rating:
5.0

We had to drive all the way from Williston to Watford to get a truck. Our reservations was for Saturday at 7am , was not happy with our help in Williston at the main branch by centennial homes. Will be leaving negative feedback on multiple sites due to poor experience from Williston. WATFORD WAS GREAT, GRAND PRAIRIE HOTEL UHAUL IN WILLISTON WAS GREAT.

Billy B. 
Rating:
3.0

Put a jack on the trailer I pulled muscles in my back lifting the trailer to hook it up because y'all are too cheap to put a $25 jack on the trailer.

ronald S. 
Rating:
1.0

Service and clean your equipment. Wipers were shot ac didn't work front shocks and alignment bad. Dirty cab and cargo area

javier P. 
Rating:
5.0

Customer did not leave a comment.

Dexter D. 
Rating:
5.0

Customer did not leave a comment.

Krista P. 
Rating:
3.0

Make your car trailer tongues longer and add 4ft to the overall hauling length of the trailer. Just because a college degree says it'll work on the computer doesn't make it so. Get actual drivers to design your equipment and it might work. There were 3 trailers at this location for about 2 weeks before I got mine. Mine had been there for about 3 days. Showed up dirty, and left dirty with me. I believe the guy running the location simply didn't want to do anything.

bobby E. 
Rating:
5.0

Customer did not leave a comment.

Missi B. 
Rating:
3.0

Customer did not leave a comment.

Tim H. 
Rating:
5.0

Customer did not leave a comment.

bonieca B. 
Rating:
4.0

I was able to look at a few of the units and decide which one I wanted. They were very pleasant and easy to work with and I felt it is a reasonable price. I also have one with a two door access.

Richard R.  |  Reservation 
Rating:
5.0

Didn't end up using reservation. But website quick and very easy to figure when making reservation and they even double checked with me the day after my missed reservation, to make sure all was well.

Breana C.  |  Reservation 
Rating:
5.0

Something ended up coming up and didn't end up needing to use the unit. But it was fast and very easy when making the reservation. And they made sure to check with me the day after to make sure right.

Breana C.  |  Reservation 
No reviews have been submitted for this location.

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