Customer Reviews for 24/7 Truck & Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 24/7 Truck & Auto Service

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JOHN BULLARD L.
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why do I have to pay $8 for insurance when I am covered very well by my USAA policy? what is with this $5 "safe trip" fee. This was a simple one day rental for local use, and this fees nearly doubled the cost for things I did not need or want. Disgusting.

Sherry P.
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Customer did not leave a comment.

Amanda B.
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This location was 80 miles from where I was and apparently the only truck......the truck had bad windshield wipers and a flashing headlight. Probably should have never been on the road

Nick P.
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Great customer service. The people in this location were very friendly. Thanks for the rental, Alex! It worked great!

John P.
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Customer did not leave a comment.

Debra S.
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Customer did not leave a comment.

CARL S.
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Easy to drop off

CONNIE M W.
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Customer did not leave a comment.

peter G.
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Customer did not leave a comment.

Denise E.
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Customer service needs improvement- employees seem to be going the motions- drained- not excited to be there. They need a boost in morale!

David F.
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Customer did not leave a comment.

Danny K.
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Customer did not leave a comment.

Michael H.
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Customer did not leave a comment.

SCOTT JEFFRY F.
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Customer did not leave a comment.

SCOTT JEFFRY F.
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Customer did not leave a comment.

GARY LLOYD D.
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Customer did not leave a comment.

joseph R.
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NOTHING.

rob A.
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I made an online reservation and the opening time (and beginning time of the 8-hour reservation) was listed as 8:00 AM. I arrived at the stated time and the gate was locked. Waited 15 minutes before calling the site operator...no answer. Site operator didn't arrive until 8:35 am and said they didn't open until 8:30. As a result, didn't get through the paperwork and get the trailer hooked up until close to 9:00 am. Frustrating.

tom M.
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Customer did not leave a comment.

SAMUEL CLARK D.
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Disgustingly dirty and a rip off. The man stole over $1000.

Norm P.
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Customer did not leave a comment.

Rory G.
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I would never go back there to get my rental. They were dishonest and said I had to get the insurance even though I declined it online. I ended up paying an extra For some thing I did not want or need but they said they would not rent it to me otherwise.

John A.
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Customer did not leave a comment.

Robert W.
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Customer did not leave a comment.

ELISEO V.
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Very hard to find. No one was there when we came during their hours. There was no drop box found for the keys after doing self check in. A guy came from the repair shop and took our key.

alexander C.
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Works awesome as always

richard S.
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Customer did not leave a comment.

joseph R.
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Pick up and drop off to the nearest transit bus station.

jessica S.
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Customer did not leave a comment.

william B.
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Worked awesome to take the cherry picker back to rental center!!! And alex is always awesome

Sean R.
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Customer did not leave a comment.

Brian M.
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Customer did not leave a comment.

savannah K.
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Customer did not leave a comment.

Matt E.
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Make sure they all get to deal with frontline people like Alex vs. the awful tyrannical Bernie Bro's or Antifa jerks it felt like I was trying to reason with in your misguided Portland OR Traffic Dept.

ronald M.
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Customer did not leave a comment.

BILLY H.
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Customer did not leave a comment.

Daniel G.
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Customer did not leave a comment.

eric L.
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Trailer had not been cleaned out. Took awhile to get it.

JOSHUA S.
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Customer did not leave a comment.

Thomas C.
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Customer did not leave a comment.

Jordan D.
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Customer did not leave a comment.

patricia M.
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Customer did not leave a comment.

larry F.
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Waiting 20 for someone to help. Not friendly and the experience was one I would not like to repeat. Another customer waiting to also do a return stated that it's always like this.

daniel S.
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on the u-haul site it said $.69 a mile and $19.95 a day. according to my calculation that worked out to be $80.61.my statement was for a $116 something. so be aware of hidden cost

Brandon V.
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Customer did not leave a comment.

NIKKIA W.
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Provider went above and beyond for me.

jessica A.
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Really nice and very helpful getting us in and out

MICHAEL P.
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Customer did not leave a comment.

bill S.
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Customer did not leave a comment.

WILLIAM K.
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Customer did not leave a comment.

JARRETT M.
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Customer did not leave a comment.

rose L.
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Customer did not leave a comment.

jack N.
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Customer did not leave a comment.

patrick D.
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Customer did not leave a comment.

stephanie G.
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Customer did not leave a comment.

Terry C.
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The online process was a nightmare. The location has poor cell reception and no WiFi. A person on site was rude, unhelpful, and insulting. The online process is cumbersome, poorly instructed and guided, and nearly impossible with a poor connection. The cost was extreme. You should not charge mileage to pick up or return vehicle in rural areas. In short I will avoid Uhaul in the future.

ANNAMARIE S.
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Worked awesome

KIMBERLY C.
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More expensive than I was expecting

montana T.
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Customer did not leave a comment.

PAMELA Z.
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Customer did not leave a comment.

elizabeth W.
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Only note to add is that when trying to use Google maps, the location was not accurate. Service was friendly and to the point. Made our move stress free and more manageable.

Debra W.
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Opening 1 hour late and caused issues with my local paid help and timeline. Would not be very mad except I called and confirmed pick up time say before!

KEITH P.
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Very nice pickup

Sarah W.
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This location is always great. Professional, friendly and always available.

Alan J.
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Customer did not leave a comment.

Sydney D.
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Customer did not leave a comment.

LINDA W.
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Worked well

SEAN R.
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A pleasure as always

glenn W.
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worked good to haul my mower

jarrett M.
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Love this trailer to haul my sxs its cheap and ready to use.

TIMOTHY B.
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very nice new van was nice. poor cell service though

Elizabeth I.
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Wish they would have checked the lot before calling me but was easy to find!

Jeremy S.
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Wish uhaul would have told me where to drop off but Alex was very helpful

sean R.
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easy to get in and out of and very helpful staff

Alex C.
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Always a pleasure

Gary B.
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Customer did not leave a comment.

Dennis S.
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All is good. Dennis Seely

Carey S.
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Customer did not leave a comment.

Casey W.
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Customer did not leave a comment.

Charles A.
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Customer did not leave a comment.

blaine B.
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The price was crazy expensive! Dont think Ill use uhaul again due to the price.

Mark E.
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Cell service is poor, app doesn't work, and the owner left right before our reservation time making us wait to pickup

Joseph J.
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24/7 is a great business, very friendly staff, awesome to deal with.

jeffry B.
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Customer did not leave a comment.

KAREN D.
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The office could be more clearly labeled other than that it was fine

john K.
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Nice staff easy to find

joe Z.
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Customer did not leave a comment.

Amy G.
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Easy to find and the guy who helped me was nice

Stanley L.
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I needed a truck immediately, and they were able set me right up, and the price was excellent.

James J.
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I would recommend it as it is the only local Uhaul dealer. The office is in a messy shop space. The Uhaul "team" were more interested in working on cars than dealing with a Uhaul customer.

Gary B.
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Customer did not leave a comment.

suzan R.
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Easy to find and awesome staff

CHARLIE E.
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Customer did not leave a comment.

CHRISTIE G.
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Customer did not leave a comment.

Scott F.
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Customer did not leave a comment.

Nicole H.
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Customer did not leave a comment.

Walter L.
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I returned the truck at 2:30 PM, however the receipt was not processed until 6:51 PM, which is the return time on the receipt. That resulted in a call to me from the U-Haul's Portland office saying that I was late in returning the truck and they were adding a day rental to the contract. Timely updating the U-Haul system would have avoided this issue.

Rob I.
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No additional comments

Nicole W.
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Make app I phone friendly Internet not available / limited phone service

Joshua B.
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Uhaul corporate sucks and werent any help but the dealer was nice and helpful

No reviews have been submitted for this location.

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