Nothing received excellent service from this location!
CLINT A
Customer Reviews for 369 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
El personal hablaba español, lo cual fue genial. Muy serviciales y profesionales de principio a fin. Hay una gasolinera, así que llenamos el tanque justo cuando devolvimos la camioneta, muy conveniente. Pregunta por Marco o Juan.
Carlos MVery friendly staff. Truck was clean. Took about 5 mins from the time I walked in to do the paperwork to the time I got keys in my hand to take off with the truck.
Richard FTHERE WE OTHER TRUCKS IN THE FLEET THAT LOOKED REALLY REALLY RUN DOWN AND OLD.
CHLOE CThis location was the fourth place U-Haul sent me to, after I had reserved the U-Haul storage place specifically so I wouldn't be given the run around. They took a 15 minute process and stretched it out to 2.5 hours, with multiple phone calls, one truck that was in use, and another truck that still has someone else's trash in it. I'm sure the app is great when there are no changes, but as soon as there was a hiccup, it all went to pot. I will be looking for options other than U-haul next time I move.
Adam G