Customer Reviews for 3D Auto Sales LLC
(U-Haul Neighborhood Dealer)

455 reviews

958 S State St   Salt Lake City, UT 84111

(385) 722-5965

Location Hours

  • Mon-Sat: 9 am - 6:30 pm
  • Sun: 11 am - 2 pm

Services at this Location:

Contact Us

(385) 722-5965

958 S State St
Salt Lake City, UT 84111

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6:30 pm
  • Sun: 11 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

PETER J. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Very professional and helpful staff!

Joel B. 
Rating:
2.0

Out of harness wiring parts. Out of locks for trailer and to lock trailer to the car. Never signed anything. Tried to put wrong trailer on car.

MARISA M. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Excellent service! I did wish for cruise control as I had a long haul.

Shelley H. 
Rating:
5.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

The one issue I had is that the gas gauge was not working, so I filled it up $25 more than needed and then I decided that it was enough, after a little while after driving the gauge started working and it showed that I had filled it up more than needed. I would like to get a refund of the additional gas that I added to the truck due to the gas gauge not working as expected.

ALEJANDRO R. 
Rating:
5.0

Customer did not leave a comment.

DAJANA P. 
Rating:
5.0

Moving is never a fun experience, but the Uhaul rental was a breeze and uncomplicated. The gentleman who helped me was wonderful to work with.

EMILIE M. 
Rating:
4.0

Customer did not leave a comment.

Karan G. 
Rating:
5.0

Customer did not leave a comment.

Jacob L. 
Rating:
5.0

Customer did not leave a comment.

ARIELLE P. 
Rating:
4.0

Customer did not leave a comment.

STARLA K. 
Rating:
4.0

I

SHARON C. 
Rating:
5.0

The owner was incredibly pleasant, very helpful, and someone who clearly cared about his business and his customers' experience. .

James B. 
Rating:
5.0

Customer did not leave a comment.

Grahm R. 
Rating:
4.0

Customer did not leave a comment.

AMY MICHELLE S. 
Rating:
4.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Nothing needs improvement. It's perfect! Always wonderful to work with. Easy & quick pick up and drop off. Feels like borrowing from a friend but better. Friendly and professional. It is obvious they they care about both the customers and the business. Great job!

Lonnie B. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
4.0

Customer did not leave a comment.

Helen S. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Nothing could be better. Another above and beyond expectations experience.

Lonnie B. 
Rating:
1.0

The helper is not friendly at all

GEORGE C. 
Rating:
3.0

Customer did not leave a comment.

MADELYN P. 
Rating:
5.0

Customer did not leave a comment.

Satya N. 
Rating:
5.0

A lot cheaper than I thought. Wish I would have done it for other moves

Amber B. 
Rating:
3.0

Customer did not leave a comment.

Juliette A. 
Rating:
5.0

Friendly. Professional. Great experience. Repeat customer for sure.

Lonnie B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
4.0

pick up procedure too long

MingFeng W. 
Rating:
5.0

Exceptional customer service.

PAUL T. 
Rating:
2.0

Very limited parking at drop-off. I was forced to park on the street in front (as many other people had to do).

Scott L. 
Rating:
5.0

Very responsible and was vey patient with our concerned of taking the vehicle down from the transporter. Very responsible and attention to detail. Thank you for what you do at the Uhaul company.

Emilio M. 
Rating:
4.0

Customer did not leave a comment.

DAVID ERIC P. 
Rating:
3.0

Very convenient for me but the area is small and very crowded.

GERARDO M. 
Rating:
5.0

Customer did not leave a comment.

Kathryn D. 
Rating:
2.0

Trailer was filthy. The whole site was dirty and no where to park. Very unprofessional.

Craig D. 
Rating:
5.0

The owner /manager was extremely friendly and helpful.

Kathryn D. 
Rating:
4.0

Customer did not leave a comment.

Vishal S. 
Rating:
5.0

The gentleman was very kind and helpful.

Roberta C. 
Rating:
5.0

I picked up late afternoon on New Year's Eve. No early closing for this location! This was very helpful to me. I don't remember the person's name that I dealt with, but he was extremely professional, efficient, and friendly.

JEFFREY BYRON M. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
3.0

check the running lights

Tara S. 
Rating:
5.0

Customer did not leave a comment.

Jason N. 
Rating:
5.0

The on line process was very slow

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Eboni B. 
Rating:
5.0

Customer did not leave a comment.

PARKER S. 
Rating:
5.0

Manager at 958 State Street location is professional, helpful, friendly--and a really decent person and nice guy. It was a pleasure meeting him and doing business here.

DONNA R. 
Rating:
5.0

I really appreciate the owner's willingness to rent to me on such short notice (walk-in).

LORI B. 
Rating:
5.0

I could not fill up the gas & was still charged. I went to 2 different gas stations & had to continuously restart the pump as if topping off, so I was only able to put $15.00 into the tank & still got charged from the rental location on top of that. I was also unaware of the charges until after drop-off, so I will not recommend or rent from this location again.

Leah K. 
Rating:
5.0

The online reservation process was pretty good but lacked one important thing: I did not see a way to edit my order and take out the furniture handtruck. So I just paid for something I did not need.

Brad B. 
Rating:
5.0

Great service. Only has 15 ft but I found adequate for in town 4 bedroom house (I just made two trips). The “moving option help” was cool. I paid two guys $180 for 2 hours of help and they were great. If I need extra time, you just Venmo them.

Brian C. 
Rating:
5.0

The gentleman that helped me is freaking awesome I will always go back to this location. Thank you so much

Shannon R. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Everything was perfect.

Lonnie B. 
Rating:
5.0

Customer did not leave a comment.

Joe E. 
Rating:
5.0

Nothing. Totally satisfied

jack A. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
1.0

The first location I went to (4200 s state street, Murray Utah) was incredibly unhelpful. The staff refused to try and remedy the situation even though I was lied to when signing the contract. When I got to the drop off location there was zero parking and nobody in the office to get help. It was the most frustrating experience of my life. I don't understand why the process needed to be this difficult and why your company can't communicate with each other.

Spencer P. 
Rating:
5.0

Customer did not leave a comment.

Bryson W. 
Rating:
5.0

Great service!

Sean P. 
Rating:
2.0

The online pickup process is a joke as it makes you provide 2 alt contacts before you can get the truck. I just don't see the point of requiring 2 people to say “yes that's them and they'll pay you probably” when I've already given a payment method, an ID, and bought insurance on the vehicle. The lot we went to was also very very small for how many big trucks it houses.

Colton J. 
Rating:
1.0

This was the worst Uhaul location we've ever rented from. First there was no lock for the back of the truck and the mirror on the right side was completely broken making it very difficult and dangerous to drive. I highly recommend that the mirror get fixed before renting to someone else.

Crag G. 
Rating:
4.0

Customer did not leave a comment.

Tom N. 
Rating:
5.0

Great service!

paul M. 
Rating:
4.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

The folks at 3D Auto Sales were incredibly helpful and informative as to our options on the truck we rented, saving us money and time. I'd recommend them to everyone!

Jeff O. 
Rating:
5.0

Nice guy and friendly.

Jack F. 
Rating:
3.0

I had to do the after hours return so I never interacted with the personnel. I just followed the online instructions. That went smoothly.

Gary F. 
Rating:
2.0

Right headlight out on truck. We were charged for gas even though we brought the Truck with the meter on F (full).

Cherish C. 
Rating:
4.0

The space was difficult to exit out of with such a large truck and the truck was dirty on the outside when I got it.

Seluvaia I. 
Rating:
4.0

Customer did not leave a comment.

Benjamin T. 
Rating:
5.0

Great service

JERRY R. 
Rating:
2.0

It took 45 minutes to self check out, there was problems with the website and the app, very frustrating. Thankfully there was an attendant there for drop off which made things a little smoother, but there was also no where to park and the lot was packed too closely, made manoeuvering difficult and dangerous me

Kayla G. 
Rating:
5.0

The store manager at this location was polite, friendly, and very kind.

Niels L. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
4.0

Customer did not leave a comment.

SUE M. 
Rating:
4.0

Two things first off I was a return customer who was already in the system yet had to take dozens of pictures to prove who i was which was a turn off and they let me drive off without the dolly I ordered and paid for I had to go all the way back -got no apology for that I didn't make it a big deal to the attendant on duty but it would have been nice to have had that mistake acknowledged

Frank P. 
Rating:
5.0

Customer did not leave a comment.

Alison S. 
Rating:
5.0

Customer did not leave a comment.

Ramon G. 
Rating:
5.0

Excellent experience. New vehicle. Great service. Thanks.

Brendan M. 
Rating:
4.0

Customer did not leave a comment.

Bethany J. 
Rating:
5.0

Nothing it went perfect.

Nichole O. 
Rating:
5.0

Great Service!!

Jolee S. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Nice guy, always available, helpful, called me to make sure I could find the place. Loved it! Best Uhaul experience ever.

Angela J. 
Rating:
5.0

Customer did not leave a comment.

olivia S. 
Rating:
5.0

Customer did not leave a comment.

Evan B. 
Rating:
5.0

Customer did not leave a comment.

Yannick V. 
Rating:
5.0

Customer did not leave a comment.

Gabriella L. 
Rating:
5.0

Customer did not leave a comment.

Dionicio N. 
Rating:
5.0

Owner was friendly and helpful.

Timothy J D. 
Rating:
3.0

Customer did not leave a comment.

Cade S. 
Rating:
1.0

No place to park. Uhaul trucks all over the street with no directions for early drop off. Dangerous part of town.

CY C. 
Rating:
5.0

Customer did not leave a comment.

MADHURA M. 
Rating:
5.0

The manager is super friendly and knowledgeable about the whole process. I have no issue going through with him from the start.

xiang W. 
Rating:
4.0

Customer did not leave a comment.

SHANNAH T. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top