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JAMES H
Customer Reviews for 405Tractor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My Uber app was not working properly and they were very friendly and inviting while I waited for a friend to come pick me up.
Dana WPaperwork process was slow. The young lady, though very helpful, had problems with the rental system. An additional driver was required since we were returning the truck out of state, but that requirement wasn't mentioned when I confirmed the rental the day before.
MARK MThe young lady that assisted with my pick up at the location was extremely helpful, friendly, and accommodating. The uhaul truck had quote a bit of dog hair in the bottom part of each seat and smelled like dogs, which was very unpleasant while I was driving.
VALERIE SVery professional.
JEFFREY WMy issue really has nothing to do with 405 Tractor. My issue is with U-Haul. Your software is garbage and wouldn’t scan the back of my drivers license, by the time I had to decline all the offers your website tried to shove on me, I felt like I was buying a used car and then I had to provide an alternate contact even though I’ve rented from U-Haul many times?!?! My experience with U-Haul was garbage not the place I rented from.
Randolph TFor a new U-Haul location it went really well. Slight hiccup when returning my equipment, but JC went above and beyond to take care of me. Will use this location again when I need another rental.
MARSHALL M