No problems quick and easy return.
Timothy R
Customer Reviews for 4J Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Air conditioning in the U-Haul did not work
Jessica BA better dropbox would be good, instead of just the mail slot or at least a note/label that says to put Uhaul keys here.
JEFFERY EService and equipment was top notch.
EVERETT DExcellent service!
Jay LUse the app it will make it easy
WA HOwner was friendly and very helpful
Robert PSee previous
Gregory FAwesome and fast mobile check out and check in
Christopher RMy brother said it was the most unorganized location ever. They texted an hour from pick up the change of location to pick up. Major inconvenience. The people who worked there were slow and he had to wait almost an hour. Never again from this location. Mt brother said this site was like it was from Deliverance. 🤢
Stephanie RTheir parking for return trucks is less than amicable
Keith NPeople were friendly and helpful.
Melvin MThe pick up (through truckshare 24/7) on the app was terrible. I spent an hour trying to get it to work, but I never managed to proceed past the ‘processing’ of my picture/driving licence. After spending 30 minutes on hold, I was told to use the website, where it worked. I was directed to use the app when I made the booking- either make the app work, or get rid of it- or at least put a big warning on it telling people to use the website if it doesn’t work.
Guy GGreat quick and excellent service
Mohammad TOverall great service truck was well maintained and clean. The only problem was the uhaul app would not work properly it took 27 min just to finalize our return. Would definitely recommend this location! Great friendly and helpful service.
Tammy EGreat customer service
Daniel ADropped truck off after hours. Easy process. I have used this location before and will use it again
Regina WThe owner was very friendly and helpful at this location. We will be checking back at this location when we need to rent a UHaul next time.
Carrie HGentleman was nice and very helpful.
Sharaz KThis location was the most helpful throughout my entire rental.
Adam AManagement was extremely knowledgeable and helpful - great team at 4J!
Chris BI had a problem with the website. It said that my pick-up was the Kell East location and then the day before pick up I was informed by text that it was this location, but the pick up location online never changed. This location did not have the appliance dolly that I had reserved. That was a significant inconvenience.
Casey PVery friendly and helpful staff. Smooth transaction
Mark MSuper helpful and friendly
Mark MI never received any receipt, I got charged twice.
Xavier FVery professional and convenient. Thank you Jesse for
sheila hPlace was run down employees did not explain what they were charging nor ask if it was ok.
TIMOTHY BThe man who waited on us was very friendly and helpful. It was a pleasant experience.
VIRGIL FMore secure location for drop offs
KENNETH WThank you Sir. El gusto es mio
MICHAEL BGreat customer service!
ALBERT DVery very kind man, willing to go an extra mile to make sure everything is good. Very professional and very respectful!!! Try this location and you will never regret
JOHN NThe guy checking out the equipment was great. Got it all hooked up and ready to go. Easy process.
JOEL SAwesome help Jesse owner made sure i was taken care of and got a bike trailer for me pronto.Highly recommend only place i will go for now on!!!
JAMES DLocation very convenient and pleasant.
sheila h