Customer Reviews for 5 Points Mini Storage
(U-Haul Neighborhood Dealer)
Albany, GA 31705
Services at this Location:
- Mon–Fri9 am–5 pm
- Saturday9 am–12 pm
Special Operating Hours
- 5/29/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Melissia P.
Cup holder broken. Reservation moved to thus location the day before without regard for the additional supplies reserved at the same time so had to go to original location to get supplies. When getting to original location to pick up supplies, there was only one person working so getting a dolly and furniture pads took nearly 2 hours (of wasted time). Tow dolly in very poor repair and needed parts greased because all moving parts very hard to use for one not very strong old woman. I have used uhaul for my moving needs for longer than my Children have been alive and this by far is the WORST experience picking up equipment. The turn In of equipment in Daytona couldn't have been easier however. The bright light in an otherwise dark weekend.Lisa P.
Fast and friendlyClarence F.
Customer did not leave a comment.mARK B.
Customer did not leave a comment.Ken V.
Customer did not leave a comment.KETAN N.
Customer did not leave a comment.WAYNE W.
Great customer serviceAntonio S.
Customer did not leave a comment.Richard L.
I rate this because they was rude I paid for a dolly and didn't get and they didn't refund it back my money. Every thing I called they gave me the run around. I didn't receive my money back. My name is Katrina Hammonds my number is 2293438843 please callmeKatrina H.
This location needs to have better signage, as they are in a small strip, and clearer instructions posted as to where to park the rentals once they are returned. But having the key drop off outside was helpful!Della W.
Everything was great, nothing to improve onWAYNE W.
Customer did not leave a comment.justin H.
Customer did not leave a comment.QUONTYSHA B.
Customer did not leave a comment.MARGARET M.
Additional Services at this Location
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Trailers & Towing
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