Customer Reviews for 56 Mini Storage West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 56 Mini Storage West

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Veronica J. on

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The woman working there ran into some issues with adding the driver's license and went out of her way to try to expedite the process and get me on the road

joe R. on

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A little hard to find. A few extra signs would help. I am not from the area the last few turns I may have missed, I was with my sister she was formulary with the area. Thanks for working as a team, the first 2 places I stopped were not much help. You fokes were great. ??

Gary S. on

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Melanie was an amazing and knowledgeable employee. She made the process go smoothly. Definitely an asset to the company.

Larry C. on

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The service was great but will never use u-haul again. Was over charged due to a policy change that happened sometime after I made the reservation. Was told by agent that I was going to be charged for three days instead of two days due to those policy changed.

brittnay C. on

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Customer did not leave a comment.

Robert M. on

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The self check in is VERY complicated. Does not work with some devises. There is a time limited on your reservation...which was not made apparent. Thank you Candice was Awesome at uhaul traffic to help us check the truck out.

Joe B. on

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Customer did not leave a comment.

Hannah W. on

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It was the biggest circus ever! I had to drive an hour to get uhaul, Even though there are several close to my previous home. The owner left a new employee there to do rental. No one ever checked to make sure the uhaul and toe dolley were working, they weren't! After being there two hours I had to drive 10 miles to get a different uhaul. Then a district manager from uhaul acted like I should be super grateful for him giving me a whopping $30.00 discount. Then someone from uhaul emailed me saying he'd refund my 50 Reservation fee, no apology or nothing he didn't even type his name on the bottom!