Customer did not leave a comment.JOAN H.
Customer Reviews for 56 Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.elizabeth B.
Better explanation of where things are for 24/7 shareTANYA G.
Bob & Sherry Goldstrom are very reputable and honest. I wish more business were run like theirs. Great experience. BobROBERT P.
The U Haul location in Leechburg is our go to place when we need an extra truck. Our company uses them often. Very professional staff. Would highly recommend.MICHAEL K.
Keep things the way they are now.Ronald W.
Customer did not leave a comment.DONALD R.
Customer did not leave a comment.Charles P.
Nothing, everything was very easy and simple.JANICE D.
Customer did not leave a comment.Patrick Y.
Customer did not leave a comment.MICHAEL L.
Customer did not leave a comment.Patrick Y.
Customer did not leave a comment.JODY M.
The phone check in and out is somewhat a pain. I prefer the face to face interaction. But I understand why this is being done.SAMUEL B.
The problem was the return. I had conflicting information. I was charged an extra day though one wasn't taken.Edward H.
Customer did not leave a comment.Monica H.
Customer did not leave a comment.Eddie W.
Great service.Alan F.
Customer did not leave a comment.Christopher B.
Customer did not leave a comment.Robin S.
Customer did not leave a comment.chris M.
Customer did not leave a comment.Justice H.
Took a picture of the fuel gauge and milage when I left and put gas back in to the exact level and still got charged an extra $8.80 for fuel. It was exactly where it was when I left. Mentioned it to them and they said that I would have to call uhaul and explain it to them.Joe R.
All went very smoothly. Thank you!Laura F.
Staff was excellent, friendly, and offered great advice. Thanks you!Gary L.
Was hoping for the Sarver location.Denise S.
Kaylee was very knowledgable and very courteous. Would recommend them anytime. Finished paperwork in a timely manner.Joseph T.
Customer did not leave a comment.john C.
Customer did not leave a comment.DENISE J.
Customer did not leave a comment.Pat T.
that's really about all you need thanksGuy D.
The young lady was great and professional. very helpfulfred S.
I thought that the people were friendly and helpful. Great job getting me a vehicle even when the Uhaul system was not working. Great Job!Jeff W.
I couldn't find a drop off for the keys so I had to leave the keys in the truck (under the sun visor) with the doors locked.Elizabeth B.
Customer did not leave a comment.Joe M.
Customer did not leave a comment.Erin C.
Great ExperienceMarnee J.
Customer did not leave a comment.Joseph K.
Customer did not leave a comment.Noah S.
Customer did not leave a comment.elmer H.
Great equipment and great servicedennis K.
Weekend rates are too high. Packages for weekend deals might help.anthony S.
The dolly and furniture pads tied in the truck were in the way a lot. Would be nice if they were not there. Rent them from you if needed. Everything else was fine.MaryAnn S.
Customer did not leave a comment.Darla U.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.chris R.
Cab of truck was dirty every thing else was good.Darhl E.
We had ordered a 24 ft truck and only needed a 15 ft truck. This Leechburg location was extra helpful in making the change for us!Anthony U.
I was a little disappointed in my rental experience regarding online booking. I reserved a truck for the Bear Creek Road location of 56 mini storage for pick up at 1145. Upon arrival, i was informed that my truck was at the leechburg location. This delayed me almost an hour. if the vehicle wasn't available at my desired location, i believe the booking site should've made that more clear.Brian B.
Customer did not leave a comment.ryan P.
Very helpful staff. Smooth transaction. Thanks!Brad K.
Quick and easy pick up and drop off. Close to old house and new house. Great vehical to drive.Rebecca B.
Customer did not leave a comment.Lawrence D.
I had reserved a 5 by 8 trailer a month and a half before needing it and on my way to pick it up was informed that it was not available, so i had to use a 4 by 8 that they decided would be ok.....NOT ok....had to take a second vehicle, so added more gas money, more tolls. Worst of all when asked if there was a difference in price, I was told she would have to check....I'm sure she already knew there was, I did and I don't even work there.JEFF W.
Everyone was great to work with. Easy order/pickup/delivery!Patty S.
They were extremely nice and helpful. Everything went very smoothJames F.
Very professional...I will definitely refer Uhaul to other friends. Keep up the good work!David V.
Customer did not leave a comment.Sharon M.
Pick-up location could have been closer since a U-Haul location was right down the street and I reserved in plenty of time.JACK S.
Customer did not leave a comment.Michael N.
Fantastic service center. Very friendly staff and clean equipment. Thank you for an easy move!joe P.
Not the locations issue, but I had done pre-checkin and Uhaul and there was a refund involved - it took a call to uhual to have it fixed and it ended up taking longer than if I had not done pre checking and just walked in. Thankfully the location was on the ball, because uhual sure was not.Keith B.
The employee who made my reservation (Teresa) was extremely helpful and thorough and did what she said she was going to do including calling me back when she needed more information.Bill L.
None very nice.GENE S.
More knowledgeable front desk operator. She wasn't able to answer questions like the difference in the insurances offered. Plus having to return this particular vehicle at only this location was just out of the way...Erica C.
Customer did not leave a comment.Melissa M.
Customer did not leave a comment.Dan B.
Customer did not leave a comment.Donald L.
Customer did not leave a comment.jeff T.
This location was 30 miles from my home. I reserved my truck a month in advance. I'm angry by how poorly I was treated by Uhaul. I spent a quarter tank of the truck's gas just getting back home to load it.Asher M.
Customer did not leave a comment.linda M.
Please make sure you know the rules for one way trips. You told us there will be no overage charges for miles but there were. Other than that service was quick and very personable.Kelly S.
If they just keep doing the same great job they do now the next customer will just a pleased !!joe Q.
This is a very good location and the service is great.doug D.
Customer did not leave a comment.Dylan D.
Customer did not leave a comment.Jack M.
Everything was great. TYWARRENE S.
I think that this was not only my best moving experience, but it was also a textbook example as to how customer service is done. My needs were addressed, and I was taken care of quickly and fairly. I'll never hesitate to use 56 Mini Storage again.Brett G.
Overall customer service was great! Not much to improveGene P.
The woman who checked me in was very helpful, explained the paperwork, she's a keeper!GARY V.
Repair the emergency brake! Facility and owners were great but they are also aware the emergency brake sticks from previous rentals. I would gladly recommend this facility!GARY L.
Quick check-in/check-out, and very nice people to deal with. All good, thanks again!Seth D.
Very good people to deal with. Very friendly and easy to talk to. If I ever need another U-Haul I will be going back to them.Becky G.
Customer did not leave a comment.bill S.
I have done business with this facility several other times and have been very pleased.Grant B.
Customer did not leave a comment.karen M.
Customer did not leave a comment.Mary B.
At first I was not very happy with my reservation or some mistakes made on location and equipment however the young lady at the rental place was outstanding she was very kind understood my issues and worked with me Honestly she would be the only reason I would use the service againDonald S.
Customer did not leave a comment.roger M.
Very friendly and helpful...I was upset as another Uhaul provider was less than helpful...so I was pleasantly surprised when this location was so helpful and professional. I will chose uhaul and this location again in the futureamanda I.
Customer did not leave a comment.William B.
when reserving a truck on-line the locations or website needs to provide more information like: is the truck dedicated (local or long distance) - how much per mile. the more information the better - so no surprises for the customer.joseph K.
Customer did not leave a comment.Brian R.
Customer did not leave a comment.steve B.
Customer did not leave a comment.John C.
Customer did not leave a comment.Chris M.
The trailer needs to have a jack or something to lift onto the hitch.Thomas S.
Better details as to business with multiple locations.Michael Z.
Customer did not leave a comment.donald A.
Customer did not leave a comment.Michele C.