I dropped the truck off after hours. It was a gas station, so I planned to fill up the gas tank on site, but the pump didn’t work. It was a bad area of town and I didn’t know where to find the next closest gas station. Because I had to drive 1 1/2 hours out if my way to pick up the truck, I made a request on the U-Haul app at sign-out that gas fee be removed, but I was charged anyways.
Rexford R
Customer Reviews for 76 Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He was excellent, knowable, & helpful. Very pleasant n answered my questions! Would recommend his location all the time from now on! Just a pleasure to work with! Dennis Barnes
DENNIS BTracy at this location was great. Originally I went to the 2890 Brunswick Pike Lawrence, NJ 08648 location which held my reservation. They were not open at the advertised hours (around 7:30am) which was a very bad experience. Your customer service reset my reservation to 474 Brunswick which went great.
Jaydeep JFantastic place, will be renting from again!
Nicholas PI would absolutely recommend this location! He was incredibly friendly and helpful!
Eric VIt is a small location and does not have much parking. However, they are very nice and efficient. I was in and out very quickly.
ANDREW SThe 2nd location we went to was great! The first, where we originally reserved the truck, did not have a truck when we arrived. It was supposed to be returned and wasn't. It shouldn't be available to rent until it is returned, we had to drive to 2 different locations and wasted over 2 hours getting a truck. The location we finally got one from was excellent!
Donna YI had a wonderful experience at this location. I would use their services again. The entire process was smooth. Andy was so thorough and helpful.
Maryam AAndrew was amazing. I have used his services in the past and he always delivers on time every time …
Kenneth TI was greeted as I approached, helped with quick check in. Truck was clean and well maintained. Would use again. Thanks again.
RAFAEL RThe owner of the location was incredibly helpful and kind. He made pickup super easy for us. He had the truck ready to go and pulled up out front. Highly recommend this location.
JOSE SThe owner was very friendly, and have helped us in hooking up the trailer and as well remove it, provided all the necessary information on the trailer, cart, and everything.
Shaounak NIt was a great experience. Super easy and helpful.
AUSTIN GNone
Harry TI was told it would be $99 total got my receipt for 146
BRIAN WAndrew Mogila is an excellent representative for U-Haul. I would recommend that anyone bring their business to him no matter what business he is in.
Ronald LExcellent service .
Timothy KI rent trucks about twice a month from this location because how smoothly the whole process is everytime. Andy is great and respectful.
VINCENT CGreat location, very friendly personnel totally recommend this location for any rentals needs
CARLOS NAndy was very helpful and I recommend him to anyone
carlo mSo easy and inexpensive. Will definitely use again!
Gregg PNothing, was great. 👍
Jean JAmazing experience all around 5 star review. In scheduled my appointment 2 weeks in Advance and arrived at the pick up location and got my U-Haul rental and was on the road in less then 10min.
jermaine dOperator at location was extremely helpful, and even though the small office was overwhelmed with clients, he managed everyone well, was not chaotic or stressed, and I was somehow pulling away in my truck rental within 5 minutes even though I was the 4th person in line when I walked in. 5Stars!
JONATHON GNo further comments. Andy was great!
CHIJIKE UNo fuzz transaction.
Christian CAndrew was super helpful and my experience was flawless.. Thank you!
Kenneth TBuenos precios y buen servicio
Jose MYou are doing a gray Service
Victor LAndy and this location are great. Ive never had any issues, and I rent from this location quite often. Ive seen Andy work effortlesslessy to fix or attempt to fix mishaps for customers. I recommend this location.
VINCENT CGreat service and very respectful. Will definitely be a customer again in the future.
Richard BThe clerk was nice but the truck I reserved wasn't there. This required me to make multiple trips and move half the apartment myself since theovers could not stay for the entire duration.
Weston LAndy and this location are amazing. It is a small lot, but very well maintained. This location is very convenient for a lot of people and it brings business to an upcoming area.
VINCENT CThe operator at this location was very friendly and professional.
Daniel BDecrease you cost per mile!! Chump says prices going down.
David MAndrew is a very good and respectful business owner ,I definitely recommend this place for sure as He made everything easy and fast .
HATEM HThis location is the best! Quick and easy pick up and drop off. Agent was nice and very helpful! Thank you
Pablo VExcellent customer satisfaction
VINCENT CVery prompt and professional!
john lVery nice guy. Cant complain.
Selwyn DThis location has excellent customer service
VICTOR VAndrew was very helpful
SYED AGreat customer w
Fredy VGreat location to deal with!
VINCENT CCuando llegue para rentar un carro el encargado no quería que le tome fotos por que supuestamente él ya le había tomado entonces grabe todo el camión para tener una prueba
GRACIELA RAndrew was extremely accommodating and went well beyond a typical commitment to make sure I had the specific sized truck I needed when I needed it.
Herbert FExcellent customer service!!
Adriana iGreat experience renting from this location every time. Andy is great to do business with. Never a problem.
VINCENT CGreat customer
Peter MExcellent customer service, welcoming and treats customers well.
FELIX VExcellent customer service. The manager went over and beyond. I highly recommend this location. The manager was extremely patience and knowledgeable. He answered all questions . The truck was clean both outside and inside.
Brenda LI rent from this location all the time. The process is always easy. Only thing I could recommend is that they carry shrink wrap.
RASHEEN RAndy, the owner, is great. He stands by his word and always provides excellent support when issues arise. Best U-Haul location.
RASHEEN RPicked up this rental for a one-way to PA. The truck was ready as promised, and the owner was easy to deal with. He explained everything about the details of my rental. Thank you.
Rasheen REasy process, super friendly and welcoming owner. Definitely would rent at the location again.
carlos lAndy is awesome to work with. Always professional and friendly. Trucks are always in great working condition. Never any issues
VINCENT CVery professional and customer service oriented.
Harry TPick up location — Always soooo accommodating! Great to work with. Surpasses expectation!
JOSEPH M