The location is convenient however the lot is difficult for drop off. If dropping off after hours you have to go back out on the road and back into a yard area then walk around the corner to return the keys and you have to park the pick up car in a different location. The staff was very helpful it's just an awkward setup.Leslie S.
Customer Reviews for A 1 Rent All & Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jennifer S.
The gentleman was very nice and helpful. For some reason the location in Monett is not listed as a drop-off location online but, living here, we knew it was here and we were able to drop it off. A1 RENT ALL & SALES has been in business for, I believe, 16 years.Dennis R.
The staff is SUPER FRIENDLY! And helpful! I love this place! And U-Haul is not all they do. The sell 2nd hand items and fix your broken tools. They are amazing! I will definitely be bringing them more business!Mary S.
The gentleman at the counter Steve I believe, was informative and absolutely wonderful. People like him will keep people like me coming back time after time. My business stays with this location as long as I'm around and needing U-Haul services. Thank you Steve!Brian W.
Customer did not leave a comment.Robert W.
my service was great no problems the truck was also greatTOMMY A.
Truck ran horribly. Vibration around 35-45 mph and 55-60 so bad could not even carry on a conversation inside the truck. Thought the mirror was going to rattle off. Rented many times before and this was the worst experience ever. Thought it was the roads at first, but did so even in interstate.Randy G.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.jennifer S.
Customer did not leave a comment.JAMES P.
Customer did not leave a comment.Judith H.
Customer did not leave a comment.Kennadi E.
The location for drop off was kind of hard to find. Someone who's never been to Monett could get very frustrated.LARK ANGELINE S.
Everything was great. All the people were courteous. We would highly recommend this location.Jacob I.
Customer did not leave a comment.William B.
The manager was very courteous , knowledgeable and helpful!! Will definitely recommend this store to everyone! ThanksLinda K.
These guys were great. Would use again and highly recommendlouis D.
The online setup was not real smooth - had to restart it twice and still had to swipe my card after checking in online - that may be normal but I was not expecting it.Mike S.
Customer did not leave a comment.Ryan D.
I received top notch assistance, upmost generosity, pleasant, quick with getting me into my truck. Between 1+10 I give this gentleman an 11+ . I would recommend A1 Rent All & Sales 💯% 🌝Sandra W.
Customer did not leave a comment.Loran S.
Make it easier to drop off. Better instructions for dropping off too.timothy M.
He came out to meet me to get the key, and was very nice and helpful!! Thank you fir the great service!CARRIE P.
Customer did not leave a comment.Dee H.
Customer did not leave a comment.Leann C.
Customer did not leave a comment.Quincy B.
I think you could earn people of hidden fees. 19.95, truck turned out to be 200$Lawrence Lee W.
Fast and Friendly, highly recommended!JAMI B.
Customer did not leave a comment.Glen B.
Customer did not leave a comment.Stanley O.
Customer did not leave a comment.mike K.
Customer did not leave a comment.Mark O.
Needs to learn computer system. Took to long. Didn't understand what to do. Several people waiting.brandy J.
Customer did not leave a comment.clay P.
Customer did not leave a comment.Justin T.
Customer did not leave a comment.Curtiss L.
Really good outfit. Have used Uhaul many times and have yet to have a bad experience with anybody associated with your company. They get what customer service is.Steven S.
Customer did not leave a comment.Nancy G.
Customer did not leave a comment.Randy K.
Customer did not leave a comment.Linda B.
Customer did not leave a comment.Ron S.
Customer did not leave a comment.Bobbie G.
Customer did not leave a comment.Ashley C.
Customer did not leave a comment.Dennis P.
Customer did not leave a comment.Kenzie G.
I had a truck reserved to pick up in Cassville, but when I arrived at the location the business was closed...no one there. I lost three hours of loading time trying to locate another truck in the area (had people ready to help me but had no truck). I found a truck at this Monett location and he was very helpful and had a truck ready for me when I arrived. The dealer at Cassville should be shut down.scott S.
24 hour returns are wonderful when you can access the location and can return the truck without issue. However in the move without the proper dollies my foot was injured and climbing over chain gates and traipsing through a trashy, rocky back area was not ideal.Tina G.
Dropped off after hoursThomas W.
Customer did not leave a comment.LeAnne B.
Customer did not leave a comment.Ashley C.
Customer did not leave a comment.MICHAEL W.
Very friendly and helpful. Had the truck ready when we arrived. Excellent service. Would recommend this U Haul Facility to anyone.Sharon L.
Customer did not leave a comment.virginia T.
Very friendly and very accommodating owner. He was wating for me when I arrived to pick up the trailer and the trailer was ready as well. I wanted to get on the road ASAP and was able to do exactly that. Note: The U-Haul car trailer is an excellent trailer. It towed smoothly.David R.
Experience was great from beginning to the end... Awesome customer Service, both on the original lease to the return...tom T.
Customer did not leave a comment.virginia M.
Every one involved with my experience was awesome ??Janice J.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.lendall M.
I have dropped off and picked up at this location they've done a very good job.Elmer H.
Customer did not leave a comment.Alexis E.
Customer did not leave a comment.Ryan M.
The owner went out of his way to ensure my equipment was set up correct and safe. He even gave me his personal cell phone number in case I was insecure about anything.Krista C.
I personally didn't rent the trailer, My husband did. He said he had no issues renting it!!David W.
Customer did not leave a comment.Mark F.
Customer did not leave a comment.Terry C.
Customer did not leave a comment.jim K.
friendly courteous service, prompt and very helpfulDavid D.
Customer did not leave a comment.JUDI T.
There was a chain in the front so I couldn't drop the equipment off outside of business hours.Nathan V.
Need improved directions on where to park returned equipment after hours. Maybe some signage at the gate.Steve B.
Customer did not leave a comment.Kyle H.
Customer did not leave a comment.Greg C.
Customer did not leave a comment.KARLA C.
Customer did not leave a comment.Don G.
very fast at getting you out the door and on your way...couldnt ask for better service!RICK M.
Customer did not leave a comment.Joshua P.
Thanks. it all went well. Had great help picking it up and doping it off.Richard H.
No guy on phone was rude short know it allNathan H.
Customer did not leave a comment.Jennifer H.
Customer did not leave a comment.tom T.
Customer did not leave a comment.Jesse H.
They were very helpful and accomodating!fawn H.
Great,quick and friendly service. Thx Steve!Brad M.
Great customer service. Will use again.Marla C.
Customer did not leave a comment.LAWRENCE C.
Great service. Agent was very pleasant.Don G.
Customer did not leave a comment.randy W.
Great Experience with this location, easy to get in and out of. Staff Friendly, equipment clean and ready to go when I got there.Donald P.
Make sure your equipment is safe to operate and that the people renting out the equipment are willing to do the necessary pre rental checks. They never did a walk around to check for any previous damage or anything. It was very strange as I've used this company for years and have ALWAYS had someone mark the damages on my rental receipt before I ever got into the vehicle.JENNIFER S.
Customer did not leave a comment.Brian S.
Customer did not leave a comment.John C.
Customer did not leave a comment.JULINA T.
Customer did not leave a comment.PAM D.
Customer did not leave a comment.DANIEL B.
Nice vehicle and very good service 1!!!david L.
Customer did not leave a comment.PATRICK H.
Trailer pulled good......the fenders were really beat up, and should have been replaced. they had "X" stickers on them pointing out the previous damage. didnt affect the trailer's operation ,just looked bad.Crystal T.
The office was closed cause of Saturday. But the signs helped with knowing what to do and where the drop off box was.JULIA C.