Customer Reviews for A Affordable Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Affordable Storage

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Michael A. on

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Jennifer R. on

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Margo A. on

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Jerome D. on

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MICHAEL B. on

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Ron z. on

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Great customer service! Thank you.

Joyce H. on

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appreciated all the help turning in the U-Haul

Racheal W. on

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EXCELLENT CUSTOMER SERVICE!! VERY NICE PEOPLE AND OWNERS. WE HAD A LITTLE TROUBLE REVERSING THE TRAILER WE RENTED AND THE OWNERS CAME OUT AND OFFERED TO BACK UP THE TRAILER FOR US AND DISCONNECT IT FROM THE TRUCK. VERY SATISFIED WITH RENTAL AND THIS LOCATION!

Jonathan R. on

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Regarding the electronic walk-around and mobile check-in process: Here are areas where I had issues or challenges. Not related to the location itself, however. The electronic walk-around would not load any pictures. All I saw was a bunch of blanked boxes and an option to accept or dispute the condition of, from my view, a white on white field. The 24/7 mobile check-in process also gave me issues. I would submit my information to look up the contract and it just looped back to the same page.

Diane M. on

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Ronald S. on

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Coral H. on

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Sam J. on

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Dawn is awesome!

Jon G. on

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Kristen M. on

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Denver D. on

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The entire staff at A Affordable Storage is outstanding. I have rented Uhauls across the nation, and have never found better service or care.

Cynthia D. on

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Chris L. on

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Truck pulled hard to right during trip, dangerous and tiring during 10+ hour drive. Truck floor covered in mud when picked up from Pagosa Springs location...

Chris L. on

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The truck pulled strongly to the right on the road. This made the 11 hour drive a miserable and dangerous experience. The truck was full of mud when we picked it up.

Coral H. on

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Coral H. on

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Debbie M. on

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James C. on

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Terry C. on

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Walter S. on

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JERRY D. on

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polly s. on

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David L. on

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Trevor E. on

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The uhaul representative put the wrong date so I did not need to move for another month and the representative also stated the place was part of the promotion for one month free storage. it’s not.

JAMES C. on

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Michael M. on

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Don M. on

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David D. on

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Our attendant was delightful

Larry D. on

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Greg S. on

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Quick easy, dud online precheck and the morning I picked up the truck took 5 minutes. Thanks

LES F. on

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Take the label off the speedometer. It blocks the dial.

Meshja C. on

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david t. on

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Very competent

PAULA O. on

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PAULA O. on

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Nothing

Gino S. on

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Warm and welcoming conversation and help from the managers. I will certainly use and recommend to people who want to listen.

Vaughn M. on

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Attendant was great

Donna G. on

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Greg H. on

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All needs met with a cordial and helpful staff!

BRIAN S. on

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Dropped off after hours. Easy access. Clearly marked.

Deborah B. on

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CLYDE M. on

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Chuck R. on

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Super helpful and friendly. Fast and efficient return. Boom it was done! No hassles

steve m. on

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steve m. on

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RICK J. on

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Jeff, Cindy,and Tamra you guys run a great business. I will recommend you to everyone Rick Jackson,

Rosalee M. on

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Operatio Christm B. on

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The staff was friendly, helpful, and efficient.

ken g. on

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Get better rental agents.

Rusty R. on

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ken g. on

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Lower your rates.

Jan H. on

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Cynthia H. on

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great facility!

Bruce G. on

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mont m. on

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They were very helpful when we returned the equipment, I would recommend them to anyone needing a U-Haul rental.

DIANE C. on

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The unit was so very dusty! There was no place to plug in a vacuum and a broom was not sufficient. It was hard getting the dust out of upholstery. Might be good to supply some power available for clea

BOB KAREN S. on

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Very satisfied with the facility. We felt that it was secure and well protected. We only moved because we found a facility near our home. We would highly recommend this storage unit.

JIM R. on

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Four years and I never had a problem.

POLLY S. on

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Robert B. on

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All personnel were very helpful, efficient and made the process enjoyable.

Michael D. on

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oscar m. on

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James C. on

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Calvin W. on

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Lisa H. on

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Cheryl S. on

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James C. on

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CURTIS N. on

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RALPH, CINDY M. on

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Friendly staff, convenient location, very safe

Robert N. on

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Eileen was exceptionally helpful, accommodating, friendly, and efficient.

VIC, JOSIE M. on

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would definitely use this storage facility again. well maintained and very friendly and helpful staff

Ashley W L. on

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Randy G. on

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Joseph B. on

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Ted Diane C. on

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Great folks to work with. Very accommodating

Scott P. on

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Gerald S. on

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Jennifer J. on

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Quicker out the door

don p. on

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Jeff & Debbie G. on

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From the ladies in the office to the owners, these folks are helpful, friendly and a true pleasure to work with. The facility is clean & very secure. I strongly recommend dealing w/ them

kenton w. on

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Henry W. on

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Very friendly, very helpful, a pleasure to do business with

JOHN W. on

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The lady’s at this site were off the chart with kindness and help!!!! One lady, Jill has surly got it down. Helpful, kind, and soo considerate. I’m greatful to have had this experience!!!!

Ted C. on

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Great service, easy to work with.

Denise B. on

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Stephen B. on

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Greg B. on

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When a person reserves a vehicle and receives a confirmation receipt they should not be upcharged if UHaul can not provide the vehicle they reserved.

Elizabeth P. on

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Awesome service, and great people skills. Love this place

Mark b. on

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MIKE M. on

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Best staff in ownership I've ever seen

JENENE C. on

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Excellent customer service

Jon D. on

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Terry P. on

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Staff was very helpful. Truck was exactly what I needed. Could not have been more smooth. Thanks

daniel n. on

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Very pleased with service

Alan H. on

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PAT A. on

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Brandy B. on

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BRIAN G. on

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monica r. on

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daniel n. on

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Very happy with service

Mariah L. on

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Jill is extremely kind and welcoming. She helped orient us with the new area and provided us with storage for our extra belongings. Dropping off the trailer was a breeze. 10 stars to A Afordable Storage.

debra b. on

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The experience at the Pagosa Springs U-Haul location was excellent

DAVID R. on

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BOB S. on

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We would use them again.

Brenda S. on

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Nothing. They were awesome!!!

Stephen T. on

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Pat m. on

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Nothing - great people, great service.

eddie a. on

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The location was helpful but the uhaul computer reservation program lost my reservation and it was VERY stressful getting an other truck was difficult. Both durango center and pagosa said that it happens all the time. Central reservation needs to get better organized. Also the car hauler was to short for our truck

Ashley L. on

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Customer did not leave a comment.