Customer Reviews for A Close Bonding Co LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Close Bonding Co LLC

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Rodney K. on

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Chris B. on

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William F. on

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Just be nice to people's and keep smiling and have a bless day with love of God....

Phyllis W. on

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Very friendly & professional staff. Glad to see a new dealer in our area! Very helpful and knowledgeable.

Jason P. on

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Michael E. on

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Toby V. on

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Great service

Matt C. on

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Everyone was great!!! I worked with Trey, he is a great asset to the UHaul company! Very polite and helpful! Office space was also clean and well maintained!

Veronica K. on

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Everyone was so nice will definitely use again.

Kimberly A. on

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Trey is so kind and courteous!!

Kathryn T. on

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My pick up location did not have a uhaul rep there for my scheduled reservation time. I had to wait an hour for someone to show up, and it wasn't even the business owner...IT WAS HER (very confused)MOTHER!!! I had dispatched the van on my mobile phone and only needed the key (which was supposed to be in a lock box, but wasn't). It took 30 minutes for the lady to give me the key that I had to find on a random desk inside the business myself. If it were not for the excellent customer service reps and manager that I called on the 800 number I would've never been given the keys. The customer service reps get 5 stars for sure! The rest was easy. I dropped it off by mobile return and left the keys in a drop box. I really liked the 24/7 return aspect. The entire rental experience was not terrible but it started off very very stressful.

Brandon E. on

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I have been over charged by 300 dollars!!!!!

Tony H. on

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Norman S. on

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Pick up time was 10, had to wait for someone to arrive. Didn’t have two wheel dolly or furniture dolly I requested when I reserved. Returned fuel at level marked on contract at rental time (between 1/4 and 3/8). Return contract was marked short (at 1/4...refueled <1 mile away) so had a fuel charge. Was flexible about renting an additional day though.

Ricky G. on

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out standing and a close bonding beats all others

Tim M. on

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The lady that was at the office, didn t have a clue what she was doing, but she was trying. The people that runs the place was to busy running there bonding company and the girl that does the U-Haul was to lazy to get out off bed, (or that what I over heard from some other people in the office). It took me 1hr. 30min. to get the trailer, that's to long for someone to wait, I had already called another place to try to rent one,when they got everything worked out. I wouldn t recommend this place to nobody.

James H. on

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Donald E. on

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Ask me if I want insurance or not

David S. on

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Kimberly A. on

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Super staff. Very friendly!

Rhonda C. on

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The staff was very informative to make sure that i got everything that i NEEDED. The staff was very friendly & went above & beyond. I will always use this location in the future, for these reasons.

James N. on

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Debra G. on

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1. My reservation was for 8:00. At the last minute, the location was changed from Church St to Broad St. when I arrived to pick up my truck, no one was at that location. When I called the number, she told that they did not open til 8:30 but she called and let the person that was opening that I was there. She arrived around 845. This put me an hour behind. I had people lined up at both destinations to help load and unload

Emily B. on

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dont use this place!