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Jeannette C.
Customer Reviews for A La Fiesta Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U- Haul wasnt clean on the drivers door and I was told upon arrival that the previous customer lost the keys and the new key required a special way of starting the U- Haul.
Elizabeth Y.Nothing. The process was very easy. The lady that helped us was super helpful and sweet.
mark F.I set the van up by calling the site. when i arrived the business was closed on a Sunday. If the owner had not happened by I would not have gotten my van. Work on this !!! OH and the owner was very helpfull.
Roy B.All went great!!
Kevin R.Great customer service and assistance!
Brian H.Drop off person was rude and short with me
Steve A.Too many conflicts with Office Personnel. I signed up Online only to be drilled by Employee on what I did or did not want, I had already signed up for Insurance etc but she kept asking all those questions again and again...
LEW R.No big deal. But the van needed washed. I washed it for you guys so it's clean for the next guy. Lol Other than that a great Chevy express van.
Brian G.Be able to give proper information to a customer about picking up a vehicle during non- business hours. The whole process of reserving the truck and car trailer was miserable. I was disconnected from 7 different employees while trying to get information how to retrieve the key from the locked truck.
graham B.The location was closed when we arrived, despite us having a scheduled pick up. It took30 minutes for someone to show up.
Reza R.I understood that I had to fill the tank when I brought it back otherwise I would be charged $9 plus per gallon. I spent $74 to fill the tank before I returned the vehicle but I only drove 19 miles so the cost was really a surprise. I'm going to find another option next time besides UHaul because the price seemed ok but then adding $74 to fill the tank made the cost way too much.
Deja M.I was irritated that I was notified by UHaul that the 20' truck I had reserved was not available the night before I was to pick it up. I had to travel to this location to pick up a 10' truck which caused me to get behind on my move and necessitated multiple trips where the 20' truck would have required less trips.
Paul D.The service took too long and they were change my original price that was asked. It was increased. Total ripped off
Carlo B.No issues, everything was smooth.
manny S.