Customer Reviews for A Less Storage West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Less Storage West

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Jai J. on

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Customer did not leave a comment.

Dylan G. on

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Online check-in is overly complicated and you still have to wait for a person to verify you. System needs work

Domonique E. on

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Improve express checkout and return process on app

Douglas A. on

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Online service could be more user friendly.

Jack D. on

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I can not think of anything. Thank you.

william T. on

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Customer did not leave a comment.

BARBARA P. on

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Not charge customers for services they didn’t use!!!

NANCY J. on

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All my boxes were wet soaked. Could not find the office to get my complaint given in person. Everything smelled moldy and every box was wet. I had to discard many, many items.

JUDY C. on

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Although the facility appeared well maintained, my belongings were thoroughly destroyed by rats in the 3 or 4 months which they were stored. So, I would strongly urge no one to use this rats nest!!

WILLIAM D. on

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Everything I had that was stored there was covered in mold and rat droppings. I had asked several times about the rodent problem and nothing was done. I even moved to different one. 50 % is ruined!

SUSAN W. on

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The business that is assigned to except, needs to do so. Never send any customer all over town.

JIMMY C. on

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Everything was fine at a Less storage into a door fell on me at no fault of my own and I asked you being reimbursed for what it destroyed they begrudgingly gave it to me when I tried to get them to wo

HYLTON S. on

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Office not co-located with unit. Access to units by truck are substandard.

Edward F. on

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Only downside is Detroit Blvd is a busy 2 lane road making pulling in/out of the location a bit scary. That can’t be changed so it’s not the businesses fault. Everything else here was perfect

Damon B. on

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Location was not staffed. I had to drop the trailer in the front yard of this location and after calling the contact number she said she would email me confirmation of delivery once she got back there later in the day.

Valencia C. on

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lawrence T. on

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Customer did not leave a comment.