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RONALD P
Customer Reviews for A Payless Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lady that hitched it up was very helpful.
Michael SActually everything was all good. Thank you
CHRISTINE MHome town and Friendly service,
ROBERT SThey are very nice and easy to work with!
Seth WHave someone friendly there. I wandered through an empty office 3 times before someone bumped into me outside. Not helpful.
Carlo HThe office personnel was great, very knowledgeable will use them again.
ERNESTINA BFast, courteous, good value. Great experience
JEFFREY LIt's relatively new and could use more paving out front.
EARL TThe staff was very professional and courteous. I will definitely go back to them when I need a trailer again. Thank you.
JESSE SThis location is always amazing. Thank you!
ROBERT MAgain after just moving across country. I felt like there was no personal empathy for my inconvenience of this truck then was asked to move the truck. They she said never mind. I will never ask for Uhaul for any assistance more will I recommend. Thank you for showing what matters for your business. It is not the people that is for sure.
PAUL FNot sure!
NORMAN FGreat customer service
MITCHELL BPerfect service, thank you! :-)
Thomas SLove this location, always treat me well and are willing to do the work, highly recommended.
Steve Ceasy drop off, I had an employee direct me right where the trailer needed to be dropped and she took care of everything I did not even need to get out of my truck. This is the second time I have dropped at this location and both times were a great experience.
Steve PFrom the first phone call to the last, the customer service was OUTSTANDING! I had a tire go flat, paid for the new tire and when I returned the trailer, David refunded the money to me. The best part, was that he followed up with me and let me know what was going on with the refunds.
VICTORIA BEverything was fast and efficient which was great because I had a hard day ahead. They made it so easy and were absolutely appreciated. Thanks again!
JULIE MThe staff were very respectful and nice
ROBERT WFriendly staff! For a small town facility, the managers and personnel were very professional in working with customers and providing them with proper vehicles and equipment. It is the best choice in Pahrump, Nevada for U-Haul service.
DONALD SCustomer Service was great, the lady helping did all the work (unexpected) and help me with the light adapter too. Thank you.
STEVE CI would definitely recommend this location for renting uhaul trucks and trailers. They were very helpful, worked with me to get the trailer I needed.
Paula RComputer crash nationally delayed pick up. They were able to get me set and on my way quickly.
Richard BCan’t think of anything. How about free donuts ?
RICHARD LFlawless! Fast, easy transaction. Easy out easy back! Thanks so much!
SHANNON SAfter hours drop off is a bit confusing because of the physical setup of the location. It could be improved. I have used this location before and the folks who work there are extremely easy to deal with. The only issue is the actual drop off after hours.
WILLIAM MSandra was amazing and helpful, made a rough experience in my life just a little bit easier. 5 stars all the way
THOMAS GThey are great
WILLIAM HAlways great, speedy, and painless service. Thank you
ZACHARY RI don’t know how to explained but was different
JOEL MThank you
ANTHONY BGreat Truck, very helpful staff at this location, would certainly use them again.
Charles LFriendly staff, and had the equipment I needed. Would recommend, and will use again if the need arises.
CLIFFORD PWell I think telling the customer the truth would of been nice I didn't find out until I went to turn the truck in not even 3hrs later that they charged me for a full days service and that's not what I needed. I should moved my storage to Las Vegas NV where I live and it was only 63 miles to the storage and to drop the truck off 2 1/2 -3 hrs later cost me $20 in gas and it had more gas in it than I left Pahrump with. I get to turn the truck in and I'm told I'm sorry I can't credit you any credit back because they wrote it up as a flat rate which was totally uncalled for it cost me $135. For less than 3hrs I feel cheated
Marion WLow mileage truck in great shape.
ELOUISE Hwear and tear on the wiring was disconnected The running lights therefore I had to postphone my trip until daylight. I was charged an extra day for something that was not my fault. I pointed the damage to the Uhaul attendant
GREGORY Ngreat service
BIAGIO CI had a great experience, the pick up was easy, the truck was clean, drop off was easy as well. Thank you
SYLVESTER JWill always use this U-Haul in the future❤️
JODY Cnothing
BENNY LGreat location and friendly staff, I always enjoyed the u-Haul drive
RICHARD DAm not interested in your politics or renting from cluttered thrifty store business
ARNOLD KSeamless drop off. Always welcoming and friendly staff. Equipment from Uhaul is always top notch! I would recommend to anyone!
WENDY HFast friendly service, got trailer hooked up quickly, tested & me on the road to destination
TIMOTHY MPleasant experience. Will be a return customer.
DENNIS Kyoung lady who helped me was right on the job she was very professional and hooked up the equipment quick
GARY BExcellent service.
JONATHAN CI was very pleased with the service and very pleased with the equipment !!! The young lady who assisted me was simply GREAT and knew her stuff !!!
MELVIN HNot rent trucks with high mileage to customers with long distance moves. I didn’t have any problems but it made me nervous driving a truck with 150,000 miles on it.
Charles LThey always go way out of there way for the customer I would recommend then any day and they will always have my service
BUDDY HGreat job.
WARREN HI love our neighborhood U-Haul .
SUVANNAH GEverything was perfect
Michael REverything was good, great customer service easy pick up and drop off . I will definitely use this location again.
RICHARD NGet airride seats in the 26 ft trucks
ROBERT P