Glenda was awesome and helped me on every step!PHYLLIS L H. | Overall Experience
Customer Reviews for A Perfect Storage
(U-Haul Neighborhood Dealer)
Taylors, SC 29687
Services at this Location:
- Mon-Sat: 9 am - 6 pm
- Sun: 9 am - 2 pm
Special Operating Hours
- 11/25/2021: Closed
- 12/24/2021: 9:00 am - 12:00 pm
- 12/25/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great serviceSEAN B.
Customer did not leave a comment.PHYLLIS H.
Customer did not leave a comment.VLADIMIR K.
Perfect storage employees are very knowledgeable very congenial and the equipment is always clean and ready to go no problemsPAUL Y.
Nothing,Cindy was top notch with customer service!JAMES M.
Customer did not leave a comment.KELLY S.
Customer did not leave a comment.James M.
We definitely recommend using A Perfect Storage, Tanner Rd location for your truck rental needs. We chose this location, even though it was further away, because of its reviews and the poor reviews of those close to us. Cindy T helped us when we arrived. She was courteous, kind, and professional. She gave us great service with a smile. When we arrived, she advised us that our 15 or 16 foot truck was not available as the ac stopped working. She upgraded us to the 20 foot at no extra charge as she said the truck unavailability was their fault. We appreciated her looking out for the customer and making sure we had as comfortable experience as possible, especially with the heat index this week. Go to A Perfect Storage in Taylors for your Uhaul truck rental needs - you will not be sorry.Howard T.
Truck had been smoked in prior to me getting it. Had ashes in ash tray. Truck had no AC that would blow through vents. Only cool air blew out through the defrost vents causing the windshield to fog up. I had to run windshield wipers to see. Very uncomfortable experience given a 93 degree day.William H.
Customer did not leave a comment.David Y.
Nothing it was greatPaul Y.
Truck was clean and met our needs. I like the online check in.Jerry D.
Cindy and Glenda at A+ Storage are truly the best. They always had a way of making me smile. The facility was always cleaned and well kept. Truly a great and wonderful staff.CHRISTOPHER M.
Cindy and her staff were amazingly helpful. I will gladly recommend the storage unit to others.Cynthia C. | Overall Experience
Thank you so much for help us. I appreciate.YOLANDA R.
I was charged for two days on a dolly rental when I had it for a few hours. I find it ridiculous that I prepaid for driving 324 miles and ended up going only 267 miles and yet still owed money at the end. I will never be using Uhaul again.Chris R.
Cindy and Glenda were wonderful. They were professional in every way. I was very happy with their service and helpful attitudes. I have already recommended this storage facility to a friend, mainly because of Cindy and Glenda.MARLENA P. | Overall Experience
Customer did not leave a comment.David M.
Customer did not leave a comment.SALMAN G.
Customer did not leave a comment.ANDRI A.
Excellent experience. The lady who helped was super nice.TROY B.
Glenda and Cindy were excellent people to work with and truly care about their customers. Was truly a pleasure to work with. I would definitely rent there again .William B. | Overall Experience
Customer did not leave a comment.Jason T.
Excellent experience. Would definitely recommend to friends and family.DUFF W. | Overall Experience
Customer did not leave a comment.TERRY D.
Personnel at pick up location were very kind and helpful. I was extremely unhappy with the online reservation system, however. I ordered truck to be picked up at Hendersonville location and my order was confirmed. I just happened to call the day before pick up and discovered that pick up was now moved to Taylor's, SC location which was very inconvenient. Suggest improvements to your online reservation/notification system. I was given extra mileage for free as compensation, but the change in pick up location made this challenging day even more stressful.GABRIEL M.
Cindy was the most pleasant and helpful professional we encountered during our entire move. Huge kudos to her!Andrew K. | Overall Experience
Customer did not leave a comment.FRANCIS Z.
Nothing, everything was perfect. The ladies in the office were the best ever and most helpful!Craig S.
Customer did not leave a comment.COURTNEY G.
The staff of A Perfect Storage were awesome and get an A Plus in my book! My experience with them was second to none, from pickup to dropoff. Very professional, very thorough in explaining the details of the rental agreement before leaving with the rental, very willing to empathize and help when I ran into a couple of issues during the rental, and reaching quick resolution afterward. The staff of A Perfect Storage stepped up and helped me with a very simple ( and I do mean... very simple, just a simple change of location for the dropoff back to the pickup location) issue that I couldn't get resolved through the UHaul website Chat and 4 phone calls to Uhaul support on the 800 number. I was very pleased with the 'A Perfect' staff and how they were willing to help resolve the issue where the Uhaul support couldn't. For anyone reading this, If you want the extra security of knowing your choice comes with extra perks like this, you have to go with them. I can't speak for/against other locations, but this one is a confirmed great experience from top to bottom.Rickey J.
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.Carla W.
We were very happy and confident that our storage unit was secure. Cindy and Glenda are a delight to know!! Thabk you for tour help!Carol H. D. | Overall Experience
Customer did not leave a comment.PRESTON C.
The service was great and all the important points were discussed clearly in a professional, friendly manner. Thank you .BARBARA C.
All of the staff was always friendly and helpful!!! Would rent there again if needed.AMANDA N. | Overall Experience
Customer did not leave a comment.Jose R.
The right side mirror in the truck was loose and would not stay in place. Dangerous for the driver!CARSON F.
Representative did a great job explaining my options. Thanks for your help getting my daughter's boxes and furniture movedjohn C.
Glenda was very helpful. ThanksJames T.
This was not the location we made a reservation with. It was scheduled at 8am at the travelers rest location. They failed to register us for our pickup. We had to wait until 9 am to speak with a customer service agent who had to sent us to another location. So we were two hours late meeting the movers who we still had to pay. This travelers rest location is awful and someone needs to contact usBRIAN R.
Glenda at the front desk was very helpful and personable. She did a great job! Thank you Glenda!Jamie F.
N/A. You did an awesome job.THOMAS P.
Thanks to both locations for a great experience for first time moving experience! No surprises and everything went as expected.ANTHONY S.
Customer did not leave a comment.ERYN W.
Customer did not leave a comment.MERCEDES C.
Customer did not leave a comment.Tanya P.
Thank you to Cindy & Glenda for making the moving process a good experience. I’d recommend for my family & friends to use A Perfect Storage. Regards, LouisLOUIS R. | Overall Experience
Customer did not leave a comment.Joseph A.
Location was fine. But pick up location changed and I received no notification. I ended up haven't to pay extra because the new pick up location was much further than the originalBRYAN V.
Customer did not leave a comment.Lisa G.
I had a problem with severe weather coming through...the movers were delayed, I called, A Perfect Storage and talked to Glenda. She was wonderful in extending my truck to the next morning! Moving is hard enough, but Glenda came to the rescue! Thank you so much, Glenda!Lisa K.
Only because the Actual truck shipped and there was times I thought it would get stuck in the middle of the hwy.BRIANNA T.
Customer did not leave a comment.LISA S.
Customer did not leave a comment.VICTOR M. | Overall Experience
Truck rode very rough over 30 mph.Will D.
We love Cindy, the manager!! She is awesome!Michelle L.
Even tho this facility has some age on it, there are options available that cannot be found in other businesses of this type! The staff was MOST accommodating, trusting, funny & personal, making me feel at ease while in house & expressly driving off into the sunset for whatever reason(s)! I have made friends for life after the experience & have already made referrals to this company! Thank you...HILDA S. M. | Overall Experience
Very rude! Even after paying for an additional month, and only needing our units for the first three days of the month, I was told I had to be out of my unit by 2pm on the 31st. However, when initially renting the units, I was advised by the same employee, as long as my locks were off the units by the 1st, I would be ok. While expressing my displeasure, and informing her the contract did not state a specific time on the 31st, in which the units must be vacated, this same employee raised her voice, and began to speak over me. She stated I could take it up with collections if I did not meet HER demands, at which time she abruptly ended the call.JAMES P. | Overall Experience
Great as always!CHARLES R.
Awesome experience at this location. Quick and courteous!MICHAEL W.
Customer did not leave a comment.TYLER S.
I made a reservation with UHaul for a 20' truck. I confirmed the reservation two days before the scheduled pickup. When I arrived at the pickup location I discovered it to be closed. When I called the business phone number for the location I was told that they are not open on weekends (my reservation was for Saturday)!! Meanwhile, the movers were already at my home waiting to load a truck. I had to find another UHaul dealer and they only had a 26' truck available. I am recommending that no one use U Haul. The location listed above was helpful--but they were not the location that I had made my reservations with. My complaint is with the original location.Delnora W.
The customer service was great when she was in the office. There should be at least one person always in the office. It made me late to my other obligations when she wasn't in the office and I had to wait both times. Also, my card was charged $134.05 when in reality the real total was $69 and some change. Its two days later and still nothing about my missing money. Other than that it was okay.ALECZONDRA W.
Cindy was very helpful and friendly thank you again. Happy New Year!Timothy T.
Mrs Cindy was a angel very professional and helpful.ACTAVIA K.
Keep up the good work!!!MARK K.
Thanks. No problems at all.JAMES S. | Overall Experience
Everything was great. Only issue was it took about 5 minutes to get the key into the key drop box bc the slot was so small. But no problems that need complaintsViolet C.
We picked up our 10' Uhaul Truck yesterday afternoon...used it 3/4 hours and returned it the same day. We rented a hand truck, but that was the only extra. It was advertised at $19.95 daily...we walked away with a $100 charge. We picked up the furniture in Greer, dropped off at my home in Greer, and returned to Taylor's UHAUL...no extreme milage, no overnight hold, just 3/4 hours of use! I'm comparing this experience with Uhaul to my rental experience of a Uhaul in September, where I drove one to Charlotte, helped my sister move and returned it to Hart Ga at $225 charge (that I expected)ðŸ¤¨ I'm feeling that we were taken advantage of...and I can just hope Karma falls into play here! Extremely bad experience!SUSAN W.
Excellent customer service! Great experience. I chose this location for my UHaul rental because the lady was so nice when I called to get information. I was even MORE pleased when the whole experience ran smoothly! Office help is fantastic!! Highly recommend!SHELLEY D.
Nothing at all.All around great service.VINCENT M.
Customer did not leave a comment.ROBERT A.
Not only best uhaul but best storage place I have seenJohn E.
Customer did not leave a comment.Steven G.
Customer did not leave a comment.Anthony F.
Glenda was so helpful and friendly. I'd definitely recommend Uhaul from my experience with her. Thank youMICHELLE H.
Customer did not leave a comment.TANISHA M.
they lie about the miles that it was on the truck so they over charge meDavid H.
Check in was a nightmare. Your online process was not working, Cindy was completely rude. I explained what had happened with trying to use the online check in, she wouldn't listen, had to be made to manually do it. Gave me zero information as to what to do at return. The online return didn't work, kept getting the same error as when checking in (can't find location). All of my location services were on, I tried from another phone, had exact issue.... couldn't complete return online, called 800 number was on hold over an hour the first time, 28 minutes the second and 17 the third before finally giving up. This was the WORST experience I have ever had with a rental company.Brandi H.
Customer did not leave a comment.Hillary H.
The only small truck on site, would not start and I was upgraded at no extra charge. The staff were very helpful at that stressful moment in time. Thank you.LINDA H.
The Tanner Rd, Taylors, SC location was great. The lady working the desk was so sweet and helpful. She seemed genuinely concerned when I told her that the large, 26' truck has a very small ramp that created such a steep angle that it was dangerous and caused a lot of back strain. I had rented 26' trucks before and all had much longer ramps.THOMASC L.
Thanks for being so nice and helpful.JIMMY S.
Customer did not leave a comment.Jesse R.
Customer did not leave a comment.Wendy R.
Customer did not leave a comment.Cory W.
Customer did not leave a comment.Barry H.
Cindy and Glenda at A Perfect Storage are so kind and caring, they make the U-Haul rental experience easy and pleasant.Sherri W.
Miss Cindy was awesome. Make me feel more than welcome. I forgot to tell her about windshield wipers. Truck need new ones. Thank u for ur service. I appreciate it.JUAN A.
Customer did not leave a comment.Nathanael M.
Other than being located a little off of the beaten path, their personnel, service and equipment were top notch. Will consider again if a need to rent truck for moving.Ronald J.
Customer did not leave a comment.Sherri W.
Customer did not leave a comment.Dennis P.
Check-in was efficient! The milage calculator provided on-line by U-Haul was right on target. Returned to same location and checkout receipt was received promptly. Very good experience all around!William D.
I was very satisfied with the service I received from uhaul except for not being able to receive a weekly rate for my moveAngela G.
A Perfect Storage manager, Cindy Tente is super. I watched her work patiently and kindly with a customer who was having some difficulty (I think the problem was a computer glitch). Cindy was considerate and took plenty of time and encouraged the other customer. Cindy was thoughtful of my time and making sure that I knew I was important. She is one of the best U-haul managers with whom I've worked. The truck was relatively new and in perfect shape. It met my needs perfectly. I'd think seriously about rentlng from this facility again.Ed R.
Nothing. Your team there is perfect. I will always be a customer & will freely recommend Cindy & Glenda.Russell G.
Personable, friendly, knowledgeable, willing to assist, The truck was clean and in excellent working order. Good deal.Tonda K.
Customer did not leave a comment.Robert P.
Customer service was great. Equipment was in like new condition. Keep doing what you are doing!Robert R.
Guess she was in bad mood would not let me store my bed in a unit that has my name and a friend's name on it and I have the only keys to unit they don't have one at the site been paying $500 a month for almost 3 years for this unit will be clearing unit out and taking business elsewhereCorey B.
Customer did not leave a comment.Joshua P.
Great, friendly serviceLuis P.
Rental truck was in excellent condition and employees were friendly and helpful.Terrence U.
Great customer service. Highly recommend.Nicolas B.
Customer did not leave a comment.Brian H.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.John C.
Same as above.Fred F.
Excellent service from great staff.alfred D.
Glenda was very helpful when I rented my units. Great customer service.Cynthia A W. | Reservation