The truck that was rented was NOT there, I was assigned another truck in which was paid for however I did not leave until 1 hour and a half after my pick up time. I was not able to turn the truck in without processing a new payment which was an inconvenience to me! Only to find out I was given a 15” not a 10”. I spoke to Byron who identified as the regional manager but was not able to help as he was in a “meeting “ I WILL NEVER RENT FROM U-HAUL AGAIN!!
Comeca B
Customer Reviews for A Phenomenal Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the previous location did not offer satisfactory service! truck was blocked off and lock very hard to open.
PHILIPPE A