Customer Reviews for A Plus Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Plus Storage

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Bond P. on

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WE WERE IN THE PARKING LOT WHEN THE STORE OPENED. WE WERE OUT AND GONE IN 10 MIN...VERY EASY AND QUICK.

David H. on

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Walter W. on

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Devon S. on

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I think every thing was fine

Leanna B. on

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Michael L. on

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Great experience.Friendly guy. Answered all my questions.

DAVID P. on

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Christine S. on

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The truck worked well, the representative was very professional. The only discrepancy was they did not have the moving pads I pre ordered. I would use them again.

Gary E. on

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Robert W. on

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TIMOTHY H. on

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the best

Charles B. on

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Kevin C. on

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john K. on

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Excellent all around,very easy transaction

MARK V. on

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I registered online for a quick check in which never happened I was given a truck first that was absolutely in horrible shape that he gladly exchange for second one I ordered two dozen pads to move and they only had one dozen in stock which really affected safely protecting my furniture I told the day before pick up to try to arrange to pick it up in the evening left a message called at least six times during the day no one ever returned my phone call and I wasn't able to change my reservation when I returned the truck the same evening for a drop off the location is Pitch Black very hard to see to park the vehicle and to do the lengthy check in that is required with multiple photos in order to complete the process I thought my gas tank was half full when I left and I returned it half full only to see a $20 charge added onto my bill I will not be using U-Haul again the experience was at best mediocre

Linda C. on

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good job

frank A. on

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Colleen T. on

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Rosalind R. on

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na

Alfred G. on

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LOU P. on

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alan R. on

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Patrick K. on

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Michelle C. on

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ROBERT N. on

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Perfect every time Thank You

Thomas A. on

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Send them to see Chris he does a great job !

Connor M. on

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Cynthia T. on

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The truck we rented apparently had multiple leaks. It was raining the day we moved and and water had come in significantly under the door, ruining 2 queen mattresses. Also, the space up in the grandmas attic was also taking on water from somewhere. We had multiple boxes up thete that were soaking wet that were not on the floor or near any water.

Noris R. on

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The gentleman at the location was great ! Thank you so much for making my stressful move easier!

Antonio M. on

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Kimberly F. on

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Jack H. on

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Andrew C. on

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Frank A. on

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PEDRO V. on

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Yolanda O. on

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My experience was excellent I wouldn't change anything.

Brooke R. on

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Stephen L. on

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Nice that they had a 24hour drop off.

Alex L. on

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Danny B. on

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Chris is the best !! I wouldn’t go anywhere else.

Vanessa M. on

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The inside of the truck was dirty. The last customer didn’t clean it.

Ken H. on

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Very nice people. Reccomend this place very much!!

Robert R. on

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This is a complete nightmare absolute waste of my time you have an ignorant employees I rented the truck and reserved it for 24 hours and then I got some ignorant uneducated employee calling me telling me that I need to bring the truck back and I still have to pay 3999 for less than 24 hours I wasted a half an hour on the phone trying to get it fixed and situated only to still be charged $200 absolutely ridiculous your customer service employees are absolutely ignorant a this is a complete nightmare absolute waste of my time you have eggnog employees I rented the truck and reserved it for 24 hours and then I got some ignorant uneducated employee calling me telling me that I need to bring the truck back and I still have to pay 3999 for less than 24 hours I wasted a half an hour on the phone trying to get it fixed and situated only to still be charged $200 actually ridiculous your customer service employees are absolutely ignorant The truck was not ready at 7 AM like I requested I did not get the truck until 8:40 in the morning which caused the cleaners to not meet me on time and then they want the truck back less than 24 hours later when I reserved it for 24 hours and they still want to charge me the 3999 absolutely Garbage you have trash employees

Richard R. on

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ALVIN C. on

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IT WAS CLOSED FOR LUNCH FOR 90 MINUTES WHEN WE ARRIVED HAD TO GO BACK AND THEN WAIT AND EXTRA 10 MINUTES FOR THEM TO GET BACK. WENTTO A UHAUL DOWN THE STREET AND THEY WERE CLOSED WITH NO SIGN ON THE NDOOR.

Edward Y. on

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Donald R. on

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Cynthia B. on

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Eileen O. on

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Very pleased with how uhaul managed my truck rental return, great personnel, and very friendly. I know I we'll be using uhaul In the future.

Daniel C. on

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The guy was preoccupied by his family in the shop on a Saturday. He gave me a much bigger truck than I asked for, which cost more. Just drove the truck up, got out, and handed me the keys, and walked off. He didn't give me a dolly like I asked. Now i after the entire rental was paid and done, I receive a mystery charge of $51. No idea why. I will be calling. There was no damage, I refilled gas to level it was at. Poor poor experience all around. Think I'll use budget or another co.pany next time. Never returning there that's for sure.

Carolina A. on

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Jeffrey H. on

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Location is very tight for larger vehicles.

Robert S. on

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Chris the manager was great rented storage and truck very he was very helpful in making my move

Timothy B. on

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CHASTITY R. on

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Patsy G. on

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Donald S. on

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Front end of van was quite warn, which made steering a little difficult. Also, there is a bad air leak from the drivers side door. Other than those items, all was good.

ALLEN E. on

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Brandee D. on

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Thomas R. on

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Stefan G. on

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It was 4:45 and the location was already closed for the day.

Allene C. on

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Richard R. on

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Michael A. on

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The Final location where I picked up the Trailer was great. The first absolutely sucked. There were cars, trucks, and people every where i could not even get into the parking lot. Then When I tried to call I could not get an answer. after I call U-Haul and waited on the phone for 30 minutes. If this is the way U-Haul operates I will use Penske, budget, or one of the others next time.

Guy G. on

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Sarah U. on

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SHANNON R. on

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Very helpful!

David M. on

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TRACEY D. on

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Easy to make a reservation.

Norman R. on

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The facility sent me a texting message within 10 minutes of opening the next day that the transaction was complete.

LINWOOD R. on

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Heather H. on

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DEBORAH W. on

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Was not able to do the move at that time. Do not need storage unit at this time. Thanks for your help.

Gary M. on

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Barbara W. on

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Very easy to return the u-haul , the gentleman was very helpful .

PAMELA C. on

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Very helpful and courteous.

PATRICIA H. on

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I must say I was very impressed with how professional they are at this UHaul, fast and friendly service, Thank you!!.Renting from you was a pleasure.

Robert L. on

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Kimberly F. on

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The manager Chris, is outstanding!

Michael H. on

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TIMOTHY H. on

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Anne T. on

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Nakita T. on

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Richard H. on

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Would definitely recommend very quick fast service got me in and out less than 10 mins. Thank you!!

Ed C. on

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Chris was professional, attentive, and a master in his knowledge of moving, towing, and ways to simplify those things. I recommend Chris and U-Haul to everyone.

Raymond R. on

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Great Service!!

Michael S. on

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Absolutely great experience!! The guy Chris that works here is very helpful, informative and just a all around great worker.. Thanks again!

Tina P. on

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DAVID B. on

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Need more convenient customer parking. Very tight space in front.

TIMOTHY H. on

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Jerry R. on

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I questioned the age and mechanical capabilities of truck rented but was assured it was fine. Broke down 700 miles later.

Aissatou G. on

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Nelson V. on

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Great service provide

BEVERLY F. on

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kathleen O. on

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Lonnie B. on

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Diana P. on

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Matt D. on

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Richard D. on

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The staff was professional and helpful

TIMOTHY H. on

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great

Sean K. on

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john M. on

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Great service, was so helpful,kind,went out of his way to help. Good place.

Manuel S. on

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The gentleman handled my needs in a very professional manner. The location is secure, well kept and maintained. Pricing at this location beat every other location I looked into for boat storage.

Ed C. on

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Chris is accommodating, professional, and knowledgeable. He was able to help us find a solution to our home storage needs at a reasonable price. Thanks Chris.

ELLEN C. on

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I needed help to find someone to come and unload my POD. They gave me a referral and the people were great