Customer Reviews for A Plus Storage
(U-Haul Neighborhood Dealer)

733 reviews

8350 S US Hwy 1   Port Saint Lucie, FL 34952

(772) 873-5481

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(772) 873-5481

8350 S US Hwy 1
Port Saint Lucie, FL 34952

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Not this site but UPS in general- The after hours return was horrible! I went to 2 locations then had to return the next day because the UPS site was not working properly. Due to the inconvenience I went over miles and ended up paying an extra 50 dollars! Ridiculous.

RENEE B. 
Rating:
1.0

I took a picture of the has indicator and was right on point where I was suppose to leave it but he charged me $20 anyway

Joann P. 
Rating:
2.0

Please make sure the vehicles are working in good condition before you rent it out, I recently rented a truck and after one stop the vehicle broke down and the battery was dead, after not having the site answer the phone, we had to call roadside assistance, although they did awesome for customer service and gave us an extra 2hours.

Kayla V. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
5.0

Keep up the good work But I had a bad experience returning the trailer customer service was unappreciated.I Park where you drop the rental the first thing I noticed the guy starts shaking his. Head like if I'm in the wrong place then I asked him where do I drop the trailer and he just started walking away so I asked again and nothing Finally he says park it over there then he said come on man is raining so I respone its only water this was the worst customer service ever

LUIS T. 
Rating:
5.0

Customer did not leave a comment.

Brittany E. 
Rating:
2.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

INGRID Q. 
Rating:
5.0

Best place around, and best customer service

joanne C. 
Rating:
3.0

I was over charged for miles and a late fee drop off

Bill D. 
Rating:
5.0

Customer did not leave a comment.

BRADFORD F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
5.0

Excellent and very accommodating service. Chris was awesome. The most enjoyable truck rental experience I've ever had. I would highly recommend this location to anyone in need.

David C. 
Rating:
4.0

Customer did not leave a comment.

AMANDA A. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Fast online check in, results in quick pickup of equipment which saves me time.

anton M. 
Rating:
5.0

Great place, will use them again

Norman R. 
Rating:
1.0

There was no where to park the uhaul when we returned it.

Ashlie S. 
Rating:
4.0

Customer did not leave a comment.

BETH W. 
Rating:
3.0

Customer did not leave a comment.

Claudia C. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great Customer service

Mathew C. 
Rating:
5.0

Customer did not leave a comment.

joseph R. 
Rating:
5.0

Customer did not leave a comment.

Candace B.  |  Overall Experience 
Rating:
5.0

My experience at this U-Haul location was fantastic. Chris was very friendly and knowledgeable. It was a real pleasure.

Jody F. 
Rating:
4.0

Customer did not leave a comment.

Brenda M. 
Rating:
5.0

Best in town

Edgardo P. 
Rating:
5.0

Customer did not leave a comment.

Prince M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
4.0

Good fast service

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

Experience was quick and easy. The employee (I forget his name) was very helpful as I had not towed with the U-Haul equipment before, and he assisted me in setting it up. No issues whatsoever overall, and both pick-up/drop-off were smooth. Would recommend this location.

Cody M. 
Rating:
5.0

Customer did not leave a comment.

joanne C. 
Rating:
5.0

Everything went very smoothly. This our second time renting a trailer at this location. The young man behind the desk was very customer service oriented. We wentt in and were out in 10 minutes. We reserved online which made the pickup very quick. Thanks uhaul.

Veronica D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Ray M. 
Rating:
5.0

very helpful

randy H. 
Rating:
5.0

Again, no issues. Easy return.

PAULRICHARD F. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

Someone to be at the location

JOSE L. 
Rating:
5.0

Personnel was friendly and helpful.

David P. 
Rating:
3.0

No comment as it was closed when I arrived

Walter C. 
Rating:
5.0

Customer did not leave a comment.

giles L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Chris at A+ Storage/Uhaul Is The Best Ever, Such A Nice Guy & Always Helpful !!!! A+++++++++ to him always

RICHARD O. 
Rating:
5.0

Chris does and outstanding Job !!!!

Kurt E. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Chris was amazing! Was very knowledgeable and was able to answer all my questions!

Anne W. 
Rating:
5.0

Excellent manager, very helpful and always smiling

Linda G.  |  Overall Experience 
Rating:
3.0

I called that location 5 times in days and left 2 messages but they never return my calls

Emmanuel V. 
Rating:
5.0

I'm a 💯 Disabled Combat Army Veteran. I should have been the return facility closed at noon. I live in a Condo, and have no room to store a 5*8 trailer. Trying to get that thing unhooked by myself wasn't easy!!! There was nothing on your site, to tell me I could go somewhere else to return it. You might want to let people know special closing time's!

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

BRAD F. 
Rating:
4.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Customer did not leave a comment.

BRAD F. 
Rating:
5.0

Customer did not leave a comment.

Krista C. 
Rating:
1.0

The location was closed when I arrived within business hours. Had no one to help remove the trailer off the hitch. I pulled my back lifting it off very poor service. My drop off location was changed with out me being notified. Very difficult to drop off through the app would not work and very poor instructions to do so very displeased and will not recommend.

Michael D. 
Rating:
2.0

Did not have packing blankets. Ha to go to another store for blankets.

JOHN M. 
Rating:
5.0

Could you please make pads and blankets available again?

Robert M. 
Rating:
1.0

Office was very old looking and unkept. Van was not clean inside, even saw someone old shoes and a smoked cigarette butt on the floor. I don't think this van has ever been cleaned. The guy was away from The Office with no note or sign on the front door to let customers know a eta of returning. This happened twice and on return to the Office,was closed earlier then closing time. Not good service at all. The guy was nice tho.

JAMES H. 
Rating:
3.0

Drop off via phone check out

DAMION W. 
Rating:
5.0

conveniently located

Barbara O. 
Rating:
4.0

Good service Truck has broken passenger side mirror, check engine light is on

Theresa K. 
Rating:
4.0

Customer did not leave a comment.

Derrick D. 
Rating:
5.0

Place was opened on time. Staff was very professional and accommodating to my needs. Definately recommend..

EDDIE G. 
Rating:
5.0

I have used this location many times and am always satisfied with the equipment and service. Chris is top notch, Highly recommend.

Mark H. 
Rating:
5.0

staff on time and helpful

William A. 
Rating:
5.0

Chris at the front desk was very professional, in and out in no time. Truck was very clean.

Jennifer F. 
Rating:
1.0

Lied to me to get me to use service! Charged my card! I canceled and was told they would refund me and never did and now will not return my calls! Company is a complete scam !

Julia A. 
Rating:
5.0

Customer did not leave a comment.

PENELOPE M. 
Rating:
5.0

Customer did not leave a comment.

darren T. 
Rating:
5.0

always great service at this location

Giovanni G. 
Rating:
5.0

Customer did not leave a comment.

PENELOPE M. 
Rating:
5.0

Everything was great

Danny B. 
Rating:
5.0

Customer did not leave a comment.

Raymond L. 
Rating:
5.0

Have used this location a few times Chris is always top notch..Eazy peasy

Mark H. 
Rating:
3.0

The truck was very dirty. Still had the previous renters equipment in there. There was dirt and wood all over the back. Completely filthy.

Brittney S. 
Rating:
5.0

Customer did not leave a comment.

Elise L. 
Rating:
1.0

Customer did not leave a comment.

Lisa R. 
Rating:
1.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Frederick L. 
Rating:
5.0

I believe everything was excellent and see bo need for changes.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

Chris Evans has helped us to make good decisions about using U-Haul vehicles and storage space.

PENELOPE M. 
Rating:
4.0

Received incomplete refund

Ada M. 
Rating:
5.0

Customer did not leave a comment.

ronald N. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

It was good service

James H. 
Rating:
5.0

This is my second time using services at this location and once again have been very pleased with the friendliness, knowledge and prompt service received. I needed a smaller van which was available at another close location however the lady there was extremely rude and you want to look into that location U-Ship in Mangrove Square. It is not a good representation for UHaul. I ended up at A-Plus Storage and got a bigger truck and again it went very smooth and I truly appreciated that. I will be sure to go back there when needed. Thank you.

Colleen T. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
4.0

No masks

Brian A. 
Rating:
5.0

Chris was very nice. Helped be get the trailer hooked up and I was on my way. Paperwork for quick. I'd recommend to rent from this location.

Steven A. 
Rating:
5.0

The manager, Chris, was super helpful and friendly. He helped unhook my car from the tow dolly. When I was done with unloading the truck I had rented, he was very quick in getting me checked out when I returned it. I can't thank him enough for his courtesy & helpfulness.

CHARLES K. 
Rating:
5.0

Customer did not leave a comment.

Andres V. 
Rating:
5.0

Manager was a great guy. Very helpful. Hooked up the trailer to our truck real quick, we got in, we got out. Check back in was even better. I'd recommend this place to anyone.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

charles V. 
Rating:
5.0

My experience was perfect other than I am too old to be moving things around anymore, lol. Chris was super helpful and really made us feel valued as customers. Will definitely recommend you to others. God bless!

Joseph T. 
Rating:
5.0

Easy to make a reservation.

TRACEY D.  |  Reservation 
Rating:
5.0

Was not able to do the move at that time. Do not need storage unit at this time. Thanks for your help.

DEBORAH W.  |  Reservation 
Rating:
5.0

The gentleman handled my needs in a very professional manner. The location is secure, well kept and maintained. Pricing at this location beat every other location I looked into for boat storage.

Manuel S.  |  Reservation 
Rating:
5.0

Chris is accommodating, professional, and knowledgeable. He was able to help us find a solution to our home storage needs at a reasonable price. Thanks Chris.

Ed C.  |  Overall Experience 
Rating:
5.0

I needed help to find someone to come and unload my POD. They gave me a referral and the people were great

ELLEN C.  |  Overall Experience 
No reviews have been submitted for this location.

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