Customer Reviews for A Plus Storage
(U-Haul Neighborhood Dealer)

802 reviews

8350 S US Hwy 1   Port Saint Lucie, FL 34952

(772) 873-5481

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(772) 873-5481

8350 S US Hwy 1
Port Saint Lucie, FL 34952

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Best spot in town

EDGARDO P. 
Rating:
5.0

Great d service

Janene S. 
Rating:
3.0

This was not the original pick up location. The first at Choice furniture, claims that they call and sent a notification at 6am, but nothing was on my phone. We had a confirmation for a 9am pickup. No one showed up until 9:40. Than we found out NO TRUCK was there. 3 people waiting to move our furniture at $20 an hour. Not a way to start off your day

JOHN H. 
Rating:
1.0

I had reserved storage space and they were full ??? I drove 1,300 mikes and was told sorry but we cant help you !! I had to show up for 3 appointments to get a hitch put on my car . I would show up and the parts were not there . Your company sucks and after getting fucked received zero help. I spent over $ 1,000 and after taking money pretty much walked away .

DWIGHT C. 
Rating:
4.0

Customer did not leave a comment.

VERNON V. 
Rating:
3.0

The location was too far from our home. The truck had equipment in the back rolling around that we had to strap down. The gentleman that worked there was very nice and helpful

diane C. 
Rating:
4.0

Customer did not leave a comment.

Denise P. 
Rating:
3.0

Location was fine but I was unable to use the 24/7 pickup

Richard H. 
Rating:
5.0

Customer did not leave a comment.

brad F. 
Rating:
4.0

Customer did not leave a comment.

Amy E. 
Rating:
5.0

Good service

MICHEL L. 
Rating:
5.0

Awesome ownership! Great service!

NADINE P.  |  Overall Experience 
Rating:
5.0

Chris was very helpful and easy to deal with

Joel W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KARL L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brad F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Annamaria L. 
Rating:
4.0

Advise drop off location of incoming and have them communicate willingness to accept

GARY H. 
Rating:
4.0

Customer did not leave a comment.

Joselito A. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

phil M. 
Rating:
5.0

chris was very helpful

Joel W. 
Rating:
3.0

My problem with this experience was this, when I needed a place to store my uhaul over night there were NO options at all. I drove to the location where I returned the uhaul the previous day and they were closed at 4:40 pm on a Friday even though it said they were open until 5:00. When I called Uhaul to ask where I could keep the trailer over night they connected me with a uhaul dealer and Joe is who I spoke with who was very unprofessional and rude and he told me nobody has ever asked to store a trailer over night with some belongings in the trailer. Joe said the trailer must be empty to take it off my vehicle (which is untrue) he then told me that it is impossible to disconnect the trailer unless it's empty. Joe then hung up on me leaving me with no options other then to leave my vehicle at a hotel and stay there which cost me a lot more money. I had planned on paying $155.00 as quoted but upon checkout I was instructed to call e service about a past due amount from 2014 from when I was rented a van for a company that was supposed to pay for the whole fee. Nobody was aware of the extra fee and we are still unsure what the extra charge was for. This experience has left me in a very hard position and I will never recommend uhaul to anyone and I will never use uhaul services ever again. Your company has no guidance for the employees to do the right thing.

Sylvie A. 
Rating:
4.0

Customer did not leave a comment.

SCOTT F. 
Rating:
4.0

very helpful

John W. 
Rating:
5.0

The trailer was very old. It was very difficult to close the door

David P. 
Rating:
4.0

Customer did not leave a comment.

Mark Y. 
Rating:
1.0

Very poor visibility, very difficult to find, not easy to get to.

jay L. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
1.0

The person getting the equipment and was doing the paperwork at the counter was rude. We already had been rescheduled to pick up the truck from 2 minutes away to 45 minutes away. We got there and he did not have the moving pads and proceeded to ask why we needed more than a few. Literally asked how many pieces of furniture do I really have! He then sent me to the corporate location of UHaul without verifying to pick up the pads and they had none. They had to have more delivered and three hours later we finally got to get started to pack the truck to move. This was the worse service I have ever had from Uhaul.

Tim R. 
Rating:
5.0

Clear the check engine light on the 10' rental.

Abraham A. 
Rating:
1.0

Two days in a row location was closed and locked during posted business hours with no explanation

jennifer V. 
Rating:
5.0

Actually I don't think that there is anything you can do to improve any things every thin was great. Thank you

JULIO B. 
Rating:
5.0

Customer did not leave a comment.

Josue R. 
Rating:
4.0

They didn't have the moving pads we reserved.

Santos B. 
Rating:
5.0

Clean equipment, excellent customer service

joe P. 
Rating:
5.0

Always on top of everything and a pleasure to do business with. My one and only stop for rentals.

Edgardo P. 
Rating:
5.0

Customer did not leave a comment.

Craig G. 
Rating:
5.0

Customer did not leave a comment.

Victoria B. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Johnny M. 
Rating:
5.0

Chris was awesome. Thanks!

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

PEDRO P. 
Rating:
5.0

Customer did not leave a comment.

Sandra L E. 
Rating:
5.0

Customer did not leave a comment.

Neil H. 
Rating:
5.0

I use this location regularly and recommend it, they always have what I need when I need it

Fay K. 
Rating:
2.0

Computers were down

Peter D. 
Rating:
4.0

Customer did not leave a comment.

david K. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Always the best

Edgardo P. 
Rating:
5.0

Nothing this is the only location I use, Chris is the best!!!!

brad F. 
Rating:
5.0

Chris at AA Storage made the entire process from my rental to hooking up the trailer to returning it a smooth trouble free process. Overall a very positive experience.

Rob F. 
Rating:
5.0

N/a

James D. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Only place to rent from.

Edgardo P. 
Rating:
3.0

Door was locked at 3:30 when it says hours are until 5:00. Couldn't get a signal to return truck online. Didn't have password for store's WiFi.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

Tycen B. 
Rating:
3.0

Got blocked in the parking lot

NANCY N. 
Rating:
5.0

Dropped off the truck after hours but was clean and easy to find the key drop off and follow the instructions

Matt C. 
Rating:
5.0

Absolutely no complaints

Fay K. 
Rating:
5.0

Ensure that the trailers are clean

Jose M. 
Rating:
3.0

Customer did not leave a comment.

Marilyn S. 
Rating:
5.0

Customer did not leave a comment.

Beth O. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

He was a nice guy checked everything

Gyula S. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
3.0

Not this site but UPS in general- The after hours return was horrible! I went to 2 locations then had to return the next day because the UPS site was not working properly. Due to the inconvenience I went over miles and ended up paying an extra 50 dollars! Ridiculous.

RENEE B. 
Rating:
1.0

I took a picture of the has indicator and was right on point where I was suppose to leave it but he charged me $20 anyway

Joann P. 
Rating:
2.0

Please make sure the vehicles are working in good condition before you rent it out, I recently rented a truck and after one stop the vehicle broke down and the battery was dead, after not having the site answer the phone, we had to call roadside assistance, although they did awesome for customer service and gave us an extra 2hours.

Kayla V. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
5.0

Keep up the good work But I had a bad experience returning the trailer customer service was unappreciated.I Park where you drop the rental the first thing I noticed the guy starts shaking his. Head like if I'm in the wrong place then I asked him where do I drop the trailer and he just started walking away so I asked again and nothing Finally he says park it over there then he said come on man is raining so I respone its only water this was the worst customer service ever

LUIS T. 
Rating:
5.0

Customer did not leave a comment.

Brittany E. 
Rating:
2.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

INGRID Q. 
Rating:
5.0

Best place around, and best customer service

joanne C. 
Rating:
3.0

I was over charged for miles and a late fee drop off

Bill D. 
Rating:
5.0

Customer did not leave a comment.

BRADFORD F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
5.0

Excellent and very accommodating service. Chris was awesome. The most enjoyable truck rental experience I've ever had. I would highly recommend this location to anyone in need.

David C. 
Rating:
4.0

Customer did not leave a comment.

AMANDA A. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Fast online check in, results in quick pickup of equipment which saves me time.

anton M. 
Rating:
5.0

Great place, will use them again

Norman R. 
Rating:
1.0

There was no where to park the uhaul when we returned it.

Ashlie S. 
Rating:
4.0

Customer did not leave a comment.

BETH W. 
Rating:
3.0

Customer did not leave a comment.

Claudia C. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great Customer service

Mathew C. 
Rating:
5.0

Customer did not leave a comment.

joseph R. 
Rating:
5.0

My experience at this U-Haul location was fantastic. Chris was very friendly and knowledgeable. It was a real pleasure.

Jody F. 
Rating:
4.0

Customer did not leave a comment.

Brenda M. 
Rating:
5.0

Best in town

Edgardo P. 
Rating:
5.0

Customer did not leave a comment.

Prince M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
4.0

Good fast service

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

Experience was quick and easy. The employee (I forget his name) was very helpful as I had not towed with the U-Haul equipment before, and he assisted me in setting it up. No issues whatsoever overall, and both pick-up/drop-off were smooth. Would recommend this location.

Cody M. 
Rating:
5.0

Customer did not leave a comment.

joanne C. 
Rating:
5.0

Everything went very smoothly. This our second time renting a trailer at this location. The young man behind the desk was very customer service oriented. We wentt in and were out in 10 minutes. We reserved online which made the pickup very quick. Thanks uhaul.

Veronica D. 
No reviews have been submitted for this location.

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