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john b
Customer Reviews for A Storage Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing Service Associate was great & friendly on
Denise RIt was a rainy day.Not A Happy Customer. Unsatisfied with vehicle rented. Heat did not work in the truck.. defrosters did not work windows and windshield fogged up very badly. It was very tough driving the truck. I did report to who worked at the counter. Get these trucks up and running and maintain well for customers.
tom jThe vehicle on the inside was dirty but the staff was amazing.
SHANTEL OThe truck was damaged above the mom’s attic and when it rained caused my couch and couch cushions to get soaked. The location said there was nothing they could do about it. It also smelled liked urine in the truck.
Joseph CNewer truck.
Cyrus PEverything was great
Gregory LEverything was great! The employees were very helpful
Nancy TEverything was quick and efficient. However, new trucks are needed.
ANNER TThe staff was so polite and helpful and professional during the return
Katrina CThe manager Ryan, who works at this location is always a pleasure to work with. He is very pleasant, informative, it makes the entire process seamless and stress-free. If I have to rent a U-Haul, this is the location. I prefer to go to, even though there are several locations located around me. The exceptional customer service means a lot.
CHARLITTA RNothing
Widmaer CThe customer service agent is cautious about everything. Friendly experience I had from him✌️
HUDSON KLove this Location.. My go to spot when I need a truck or boxes!!!
LEAH BYou're fucking RIP OFFS !!! You advertise $19.95 for a van that wound up costing us $;150. I've already blasted you band of thieves on every form of social media, and will continue to do so. Fuck you !!!
viktoria rI like this location. They're always very nice and friendly.
Lisa RFriendly and professional service everytime I rent with U-Haul. I recommend them to anyone in need
CHRISTOPH DMgr is a wonderful kind professional person
AUDREY MGreat service, very professional and answered all questions and concerns. Would highly recommend.
Kevin BThe gentleman was totally professional and very polite. He should be recognized for his service.
SHERIE TYou may want to deodorize between usage. In case there's an unpleasent smell left over from the previous renter.
Roy JRyan was fantastic!
ERIC BOperator was knowledgeable and helpful.
David MWonderful experience
KAREN CEverything is fine
EVENS DGreat customer service at this Williamstown location
RYAN BGreat customer service and equipment availability. I will rent from there again if needed.
RANDOLPH LThe guy at the desk was super friendly and helpful!!!
TONI SStore employee was very helpful
EUGENE STruck was very old. Though ran well. Price was crazy high. 18 hr rental for 332. That 19.95 a day is false advertising.
Joseph Ccontinue the excellent work
SONYA SExcellent service !
RODOLFO BRYAN WAS AWESOME! INFORMATIVE AND ACCOMODATING AND REALLY NICE.
DARRYL FRyan was awesome and answered all of my questions. The gentleman who checked me in was an absolute pleasure to work with - thanks for making a stressful situation less stressful
Casondra HAll went well. Too many taxes
DANIEL RNick was extremely helpful and has a great personality. This is my 2nd rental in as many weeks and A STORAGE UNIT I'm WILLIAMSTOWN is my U HAUL place to rent…..!*****
MARYANNE Fnull
Zoltan TNick was exceptional
MARYANNE Fvery nice, knowledgeable staff and super clean and organized location.
ANTHONY DVery pleased with the condition of the truck and the ease of picking it up. Ryan was very helpful. I would highly recommend this facility especially if you are renting a storage unit also.
JAMES BNick was extremely helpful and has a great personality. This is my 2nd rental in as many weeks and A STORAGE UNIT I’m WILLIAMSTOWN is my U HAUL place to rent…..!*****
Mary Avery nice, knowledgeable staff and super clean and organized location.
ANTHONY DNick was exceptional
Mary AVery pleased with the condition of the truck and the ease of picking it up. Ryan was very helpful. I would highly recommend this facility especially if you are renting a storage unit also.
JAMES B