Customer Reviews for A To Z Auto Center
(U-Haul Neighborhood Dealer)

2,537 reviews

9044 Watson Rd   Crestwood, MO 63126
(E Of Sappington Across from Applebees)

(314) 961-2375

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Saturday:
    8 am - 5 pm
  • Sunday:
    9 am - 12 pm

Services at this Location:

Contact Us

(314) 961-2375

9044 Watson Rd
Crestwood, MO 63126
(E Of Sappington Across from Applebees)

Services at this Location:

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Saturday:
    8 am - 5 pm
  • Sunday:
    9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

LaShawnda S. 
Rating:
5.0

Customer did not leave a comment.

Rick G. 
Rating:
5.0

Very professional and had everything ready to go.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Atoz was so awesome and accommodating! Thank you for the excellent service

Mary Jo M. 
Rating:
5.0

I will go out of my way to rent from A-Z. They are the best U Haul store in St Louis County!

James K. 
Rating:
4.0

I would have liked to receive the vehicle I reserved but I understand that the previous renters broke their contract. I would also inform customers that a lock isn't provided for the trucks. Lastly, the ride on the truck was really rough… felt like riding a wild horse. The staff on the other hand were professional and friendly.

Javier T. 
Rating:
4.0

Customer did not leave a comment.

phillip G. 
Rating:
3.0

Pickup location put wrong trailer number in computer and on paperwork. This caused much confusion at drop off.

James P. 
Rating:
4.0

Customer did not leave a comment.

Virginia R. 
Rating:
5.0

Very good customer service. Staff was friendly and eager to help.

Mark A. 
Rating:
5.0

Great customer service

JAN J. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

ROY E. 
Rating:
5.0

Customer did not leave a comment.

wendy M. 
Rating:
1.0

Rented a van took an hour to return as the app was not allowing me to submit pictures and do van needing oil change it would not show the proper amount of gas and the mileage in same picture. I tried live chat no one ever responded, I called since closed no one to take call. Found another location, they said independently owned can't help, I call the 800 # I was told 30 minute wait then when answered I had to jump hoops to proof everything. I called them the following two days total 4 times and every time call back later on other line. Horrible would not recommend!!!

shanon B. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

russell W. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Kim K. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Nicole P. 
Rating:
5.0

the computer equipment to check out was faulty. It took extra time to check out the truck. A terminal appeared to be held together with tape. Perhaps there is difficutly sourcing new terminals.

brian B. 
Rating:
5.0

Excellent. Equipment was good, people that helped me were good. All good all around.

Garen M. 
Rating:
3.0

Customer did not leave a comment.

Ricky K. 
Rating:
5.0

Customer did not leave a comment.

Guy S. 
Rating:
5.0

Customer did not leave a comment.

Miya M. 
Rating:
5.0

Clean, quick and incredibly nice staff

Stacy F. 
Rating:
5.0

Customer did not leave a comment.

Bruce N. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Staff was very friendly and pleasant to deal with. Trailer worked well for what I needed and didn't break. (it's a trailer ...it works or it doesn't ). Will probably use this location in the future versus others in the area as it was a good experience.

kevin M. 
Rating:
5.0

Very smooth experience renting a U-Hal from A to Z Auto Center. Highly recommended.

Joshua D. 
Rating:
5.0

Customer did not leave a comment.

SUSAN H. 
Rating:
3.0

Customer did not leave a comment.

Ashley T. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Julie G. 
Rating:
4.0

Customer did not leave a comment.

Kelly D. 
Rating:
3.0

The clerk was helpful, but if you are not use to a mechanic shop like setting (dark, grungy) then you may not like the location. They did a great job. Safe area. No issues except the uhual app.

Justin D. 
Rating:
3.0

Customer did not leave a comment.

HUNTER B. 
Rating:
5.0

Customer did not leave a comment.

Matt M. 
Rating:
5.0

Customer did not leave a comment.

Gail R. 
Rating:
5.0

Great experience, thank you!

PILAR P. 
Rating:
5.0

Customer did not leave a comment.

Matt B. 
Rating:
4.0

I didn't have anything I ordered (furniture pads; dolly)

Megan M. 
Rating:
5.0

Had a great experience and all the equipment I rented was in excellent condition. I would highly recommend this establishment to anyone needing a moving truck.

Edward M. 
Rating:
5.0

The staff was very nice and helpful. I felt like a valued customer.

RALPH K. 
Rating:
3.0

Easier access to location especially when returning truck. Having items rented in stock. Move took longer than should have since location did not have furniture dolly that site allow to rent.

Dwight C. 
Rating:
5.0

Customer did not leave a comment.

Lynne Marie B. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Jessica P. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Kent M. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
1.0

Call me and I'll tell you about it, 314-620–7227

Matt E. 
Rating:
3.0

Check the radio to make sure it works.

Scott D. 
Rating:
4.0

Customer did not leave a comment.

Nancy S. 
Rating:
5.0

Customer did not leave a comment.

Nick E. 
Rating:
5.0

Customer did not leave a comment.

Tim Q. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

This is the second time they have added the extra insurance which My insurance company (Statefarm) covers. The district manager became involved and is refunding my money. Overall good experience.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

The lady that checked us out was amazing

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Abigail C. 
Rating:
5.0

Everything went well and the folks who rented us the truck were hospitable and professional. Vary accommodating.

Gerald H. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Mike U. 
Rating:
5.0

Customer did not leave a comment.

Keith P. 
Rating:
5.0

Nothing. Everything was perfect.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Greg L. 
Rating:
5.0

Lady was super nice helpful when I was checking in. The truck was not cleaned out in the back of the U-Haul she took that around cleaned it out herself looked great handed me the keys and off I went. Once I returned it a gentleman helped me out checking out was easy and very friendly

Dorothy T. 
Rating:
5.0

Nothing, everyone here was very helpful and easy going.

Jeffrey R. 
Rating:
5.0

You guys are #1 for a reason. The customer is important to you and your franchisees have the same attitude! Your competition pales in camparison.

Timothy A. 
Rating:
5.0

Customer did not leave a comment.

joe F. 
Rating:
5.0

Very helpful and were good at overcoming the anxiety of moving. Great people.

ron D. 
Rating:
4.0

Customer did not leave a comment.

joe P. 
Rating:
5.0

Customer did not leave a comment.

Nick E. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
4.0

Customer did not leave a comment.

WARDEN K. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

The staff was great...went the extra mile to help replace my blown fuses so the 4 pin plug would work. Thank you!

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Good job checking me in, assisting with hooking up to my truck, good explanation for attaching and detaching the hitch, easy return after hours. Good experience. Gary

GARY W. 
Rating:
5.0

Be sure to show the customer things like location of lights, windshield wipers, seat adjustments or anything specific to that vehicle

Jennifer S. 
Rating:
3.0

We dropped the truck off during off hours

Carol K. 
Rating:
3.0

Customer did not leave a comment.

Julia P. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

This is the only place I will rent from. Never any issues, always goes very smoothly. Great team in place here!

David G. 
Rating:
4.0

Customer did not leave a comment.

WADE C. 
Rating:
5.0

Customer did not leave a comment.

Anastasia M. 
Rating:
5.0

We were actually super impressed by the associate's helpful attitude. They were engaging and had a smooth process for getting in and out. Moving is stressful and you guys made this part so easy! Thank you!

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

john H. 
Rating:
5.0

The employees at this location are absolutely great people to work with. Easy check in, helpful, responsive, friendly and a pleasure to meet. I'll rent exclusively from this location because of your people. Thank you.

Rosolino C. 
Rating:
5.0

Charged for insurance I didn't request and haf two seperate charges on my credit card, when I callef location to have it corrected bc she wasn't seeing the charges, I was semt to the customer service number where I was om hold for 45 minutes.

Rickia B. 
Rating:
5.0

Everything was great.

Kimberly C. 
Rating:
5.0

All good. Service was excellent

RALPH R. 
Rating:
5.0

Customer did not leave a comment.

sean A. 
No reviews have been submitted for this location.

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