I arrived on time, only to discover I was unable to communicate with the staff. No one there spoke any English, and didn’t appear to know what was going on, or how to work the system. I spent an hour waiting for the person at the desk to finally figure everything out after speaking to someone else (unsure who) getting assistance figuring it out. When I finally got the truck, the key wouldn’t go in the ignition, and when it was finally jammed in by one of the staff, it wouldn’t come out. The response I got in return to this problem was a shrug. After relaying this information to the dispatcher Shane, he told me he would look into it and give me some concessions, which I never saw on my bill of the original amount. Because of this key incident, I had to park my Uhaul truck with the key stuck in the ignition and unlocked with all my personal items on the street for several days.
HENRI E
Customer Reviews for A To Z Auto Sales East
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.