several of the lights on the trailer didn't work and it must have been an older trailerSTEPHEN G.
Customer Reviews for A Z Storage and Space Rentals LLC
(U-Haul Neighborhood Dealer)
Bloomfield, NM 87413
(just west of the alco store on the south side of the road)
Services at this Location:
- Mon-Fri: 10 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Really friendly staff. Great equipment.Roger D.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.JOSEPH B.
Fast, friendly, service.CATHERINE S.
Customer did not leave a comment.Scott B.
Mr. Peterson was extremely helpful and kind!!KENDAL H.
I broke down due to a bad fuel pump, the local uhaul wasn't accommodating in finding a replacement truck, but the tow truck driver was.KENNETH R.
Customer did not leave a comment.CARLA G.
When can I expect my deposit refund of 75.00 into my account??Theresa S.
Customer did not leave a comment.MICAH H.
Very friendly team here. Dusty went over everything and made sure I had what I needed. ðŸ‘ðŸ‘ðŸ‘CHAD G.
Customer did not leave a comment.JUSTIN C.
Customer did not leave a comment.MICHAEL G.
This location was not the one I chose when making online reservation 2 weeks prior. The day before pickup I received a call saying we must pick up at a location 10 miles away. While the place in Bloomfield was great it was an extra drive we should not have had to make.JAMES A H.
Owner was very helpful and nice.DONNELLY C.
Customer did not leave a comment.Ronald N.
Provide wifi access or a cell phone booster inside the office building so the customer can easily provide the required documentation for the rental.MICHAEL T.
Customer did not leave a comment.Jerry S.
Customer did not leave a comment.Harlen B.
Customer did not leave a comment.SHARON G.
Customer did not leave a comment.Cruz Z.
Dale was super nice and very helpful!Alecs M.
Customer did not leave a comment.DOUGLAS D.
The gentleman at A-Z STORAGE in Bloomfield NM was very helpful and understanding.. I recommend anyone and every one to do business with him .. wonderful man ...Patrick R.
?? Just continue and thank you for staying open..Yenora B.
Customer did not leave a comment.Georgia B.
Customer did not leave a comment.Tucker B.
Customer did not leave a comment.Leatitia L.
Customer did not leave a comment.earl H.
Dropped off after hours so I didn't speak to anyone.Carol G.
Customer did not leave a comment.Joseph B.
The experience as a whole was bad. Had to go to 3 different locations. So much for guaranteed reservations.JACKIE T.
Customer did not leave a comment.Glenn O.
Customer did not leave a comment.KEITH D.
Customer did not leave a comment.Oral H.
Windshield was full of bugs. The air conditioner quit working about 10 miles in to the trip and then started working about 40 miles from the destination,the total trip was right at 400 miles. The outside temp was right at 100. I'm not asking for a total refund,but I think 75% would satisfy me. I did call uhaul about the problem but know one has called me back. If needed I will dispute the charge with my card company.Harold S.
Customer did not leave a comment.Pamela S.
Customer did not leave a comment.Josh J.
Customer did not leave a comment.Scott B.
Nothing, Dale is very customer oriented, does an excellent job.DENNIS B.
Pickup location was not what I anticipated nor requested. The location was out of my way.leslie E.
Nothing it was good.resendo O.
A truck that had a rampAnthony G.
Customer did not leave a comment.Earnest S.
Customer did not leave a comment.Erika V.
Customer did not leave a comment.doug D.
The rachet systems on the vehicle tow dolly were for the most part not in good working condition. The webbing strap rachet would not release as it should.PERRY M.
The customer service level was terrible. The whole time I was there the owner Doug or dale or something along those lines kept talking badly about other locations. I asked him to stop and he kept rambling on about how poor the service the other places near him was and how they never have any of the equipment needed. I was very disgusted with the over all lack of professionalism expected from a dealer. The office lady took a very long time to process my paperwork as well I was there with a prepaid reservation and I sat in the office as the only customer for over 30 minutesJoseph D.
nothing just keep up the great service ThanksBen L.
Great customer service, we have rented there three times!!Randy L.
Customer did not leave a comment.Ken B.
We had excellent service! Thanks very muchToni L.
Customer did not leave a comment.Elizabeth H.
Customer did not leave a comment.riko A.
Customer did not leave a comment.christine S.
Customer did not leave a comment.Sylvia M.
Customer did not leave a comment.Rock F.
Customer did not leave a comment.Marcia A.
Great customer service. Thank YouMary C.
Very friendly and quickMike A.
Made a reservation for a motorcycle trailer about a week before we needed it, and all seemed great. Our contract stated our pickup time as 4:45 on Thursday, Aug 9, as we planned to use the trailer early on the morning of Aug 10. Monday, Aug 6th, we get a call from the owner asking what time & day we needed it. We told him, and he said that he was planning to extend his vacation, but that he could probably make it work. We went to pick up the trailer at the time stated on our contract and no one was there. There was a sign on the door saying,"Closed until Aug 13." Called the owner and his reply was, "Didn't you get a call from Albuquerque? I called them and they were supposed to contact you." We never received a call from anyone in Albuquerque. He gave us the number in Albuquerque and told us to check with them. In my opinion, HE should have called Albuquerque to get things arranged - that was his job, not mine. We called Albuquerque and they were very helpful and allowed us to take the trailer anyway. Not a good experience at all..... My advice to improve for the next customer? Read the contract, know their pickup dates and times and BE THERE!BRYAN C.
Customer did not leave a comment.Katherine B.
Customer did not leave a comment.Nannette B.
Customer did not leave a comment.TISHA B.
Customer did not leave a comment.dan W.
Customer did not leave a comment.Joseph A.
Customer did not leave a comment.Pam G.
It was a pleasant experience and I would rent from this uhaul again.EMMETTE C.
Customer did not leave a comment.ALBERT A.
Customer did not leave a comment.Greg D.
Customer did not leave a comment.JERRY R.
I was in and out in ten minutes. My move was the easiest yet.Vanessa C.
Customer did not leave a comment.LORETA M.
The gentleman who 'helped' us was tied up helping another customer. We were there for about 10 minutes before he told us just to have our contract paperwork and the key. We were never given any kind of receipt to acknowledge the return of the truck and auto transport.Shawn A A.
Customer did not leave a comment.Markus J.
Customer did not leave a comment.KEITH B.
Customer did not leave a comment.Greg M.
Very nice people! Very attentive. Go see them!Michael T.
Customer did not leave a comment.ASHLEY P.
Customer did not leave a comment.alvina N.
Customer did not leave a comment.jimmy J.
Customer did not leave a comment.DALE P.
Customer did not leave a comment.TWILA K R.
Customer did not leave a comment.Marsha A.
THERE WAS A LITTLE BIT OF SAND IN THE TRAILER. I RECEIVED A CALL STATING THAT HE WOULD CHARGE ME $25.00 IF IT WAS NOT SWEPT OFF. THIS TO ME IS RIDICULOUS AS IT WAS ONLY A TINY BIT OF SAND.lucy G.
Deliver the truck to the location you reserve it from.JONI K.
Customer did not leave a comment.ANDREW B.
Very helpful and accommodating. I have recommend this location to others many times. I rent from them frequently.SUSAN R.
Friendly folks running the pRobert L.
Very friendly and professionalLance M.
Customer did not leave a comment.Scott C.
Dale went above and beyond the duties of a rental agent. He kept in close contact during an emergency with my vehicle and even met me well after hours to pick up a car hauler. He even followed us out to the location to assist with loading...I can't say enough what an excellent experience he made out of an otherwise unfortunate event....Thank you Dale!!Billy M.
Customer did not leave a comment.javier G.
Customer did not leave a comment.James B.
Maybe show a little more concern about mechanical issues with equipment, Not tell a customer that his complaints have to go thru the person who reserved it and not the person who rented and paid for it.randy J.
Customer did not leave a comment.JERRY R.
Customer did not leave a comment.Donavan C.
Reservation was horrible 2 days before our move notified our reservation was not available! Had to rent smaller truck"3" in fact plus a tri and two Dolly's for our cars, this cost three time of what it should have not to mention time involved ??Christine J.
Customer did not leave a comment.Frank D.